Layerworks AI Chatbot
| 开发者 | layerworks2026 |
|---|---|
| 更新时间 | 2026年11月6日 09:39 |
| PHP版本: | 8.1 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
Layerworks AI Chatbot helps WordPress site owners answer visitor questions before they become manual inquiries. It is designed for small businesses, shops, local organizations, agencies, and service websites that want a practical AI chatbot based on information they have reviewed.
The plugin creates chatbot knowledge from selected published pages, lets an administrator review and edit that knowledge, and can collect supplemental knowledge from published posts and custom post types. Visitors can ask questions in the chat widget, and site administrators can review inquiries, chat logs, CSV exports, retention settings, and basic usage insights from the WordPress admin area.
Developed by LAYERWORKS Co., Ltd.
This plugin does not automatically train or fine-tune an AI model from conversations. Administrators review site content and inquiry records manually. Basic usage counts are shown from saved logs.
Use it to:
- Add a floating AI chat widget to a WordPress site
- Answer common visitor questions from reviewed site knowledge
- Collect inquiries when visitors still need human follow-up
- Review chat logs and export them as CSV
- Keep product names, service names, and brand terms from being changed by AI replies
- Start with English plugin text and bundled Japanese translations
- Chat widget for the front end
- Safe readable formatting for chatbot replies, including lists, bold text, and links
- OpenAI Responses API integration
- Separate OpenAI model settings for chat responses and knowledge design
- Basic knowledge setup from selected published pages with editable review flow
- Editable fixed knowledge sections
- Background supplemental knowledge collection from published posts and custom post types
- Protected terms to keep product names, service names, and brand names unchanged
- Widget position and margin adjustment to avoid overlap with fixed page buttons
- Widget motion effect setting
- Bundled chatbot icon selection
- Response style selection
- Device visibility controls for desktop, tablet, and mobile
- Excluded page ID setting to hide the widget on specific posts, pages, and custom posts
- Inquiry form and inquiry management screen
- Inquiry email notifications with configurable recipient, subject, body, and test sending
- Chat log review, search, deletion, and CSV export
- Chat log storage retention and cleanup settings
- Basic usage insights from saved chat logs
- Rate limit and safety settings visibility
- Automatic multilingual response handling
- English source strings with bundled Japanese translation files
安装:
- Upload the plugin files to the
/wp-content/plugins/layerworks-ai-chatbot/directory. - Activate the plugin through the Plugins screen in WordPress.
- Open
Layerworks AI Chatbot > Settingsand set your OpenAI API key and model. - Run the OpenAI connection test next to the API key field.
- Open the knowledge screen, select the published pages to use, and create the basic knowledge.
- Review and save the generated knowledge before showing the chatbot to visitors.
- Test the chatbot on the front end.
屏幕截图:
常见问题:
Does this plugin automatically learn from conversations?
No. It does not automatically train or fine-tune an AI model. Administrators review site information and inquiry records manually. Basic usage counts are shown from saved logs.
Which languages are supported?
The chatbot can automatically respond in multiple languages where possible. The plugin admin interface uses English source strings and includes Japanese translation files.
Does this plugin require an external API?
Yes. It requires an OpenAI API key to generate responses.
What can I use as chatbot knowledge?
You can create basic knowledge from selected published pages, then review and edit it before saving. You can also collect supplemental knowledge from published posts and custom post types.
Why is the chat widget not visible after activation?
The widget is not shown to visitors until an administrator saves an OpenAI API key. This prevents an unconfigured chatbot from appearing on a live site.
Are chat logs saved?
The plugin stores public chat messages, AI replies, page URL, IP address, user agent, token usage, and estimated cost in the WordPress database so that safety controls, basic usage insights, retention cleanup, and privacy export/erasure can work. Old chat logs are automatically deleted after the configured retention period. Administrators should review their privacy policy and avoid collecting unnecessary personal information.
Can I export chat logs?
Yes. Administrators can review, search, delete, and export saved chat logs as CSV from the WordPress admin area.
Does the inquiry form save personal information?
If the inquiry form is enabled, the visitor's name, email address, phone number, message, page URL, IP address, user agent, inquiry status, and administrator notes may be stored in the WordPress database. Administrators should disclose this in their privacy policy and handle the data carefully.
Can stored personal data be exported or erased?
Yes. The plugin registers with the WordPress personal data export and erasure tools for inquiry records and related chat logs that can be matched by email address or inquiry session.
What happens when the plugin is deleted?
When the plugin is uninstalled, plugin settings, generated knowledge, supplemental knowledge queues, scheduled events, chat log tables, and inquiry tables are removed.
更新日志:
0.1.68
- Keep the basic settings tab open after an OpenAI connection test.
- Added optional Cloudflare Turnstile protection for public chat and inquiry submissions. Basic protection remains available without setup.
- Added administrator-triggered chat model list refresh, current model candidates, shared request settings and clearer API cost notices. Knowledge design keeps its Standard / High quality / Custom choices.
- Show unknown model costs as unknown rather than zero in new logs, exports and usage totals.
- Clarified basic knowledge entry, AI collection and review guidance, with editable-note examples.
- Allow site-specific reply rules to be left blank while retaining built-in safety instructions.
- Security: validate all conversation messages and limit total history size.
- Security: atomically count public chat and inquiry attempts before processing, including failed requests.
- Security: neutralize spreadsheet formulas in exported chat logs.
- Strengthened automatic multilingual response guidance so short English follow-up messages continue to receive English replies on Japanese-language sites.
- Matched the chatbot feedback prompt language to the visitor message when automatic multilingual replies are used.
- Moved the front-end chatbot callout closer to the launcher icon and refreshed the asset version for cache busting.
- Fixed inquiry notification test sending so it uses the current unsaved values on the inquiry form settings screen and restores them after the test.
- Fixed admin screen JavaScript output so supplemental knowledge target panels open correctly after the WordPress.org package conversion.
- Fixed missing admin screen styling in the WordPress.org package for knowledge setup and related management screens.
- Improved basic knowledge fact extraction by filtering UI noise, reducing duplicates, and pruning redundant rendered lines.
- Added a knowledge source overview panel to make basic and supplemental knowledge status easier to understand.
- Collapsed basic and supplemental setup sections after setup, while keeping important progress and error states visible.
- Improved the setup accordion headers so re-setup and collection actions are easier to find.
- Improved the first basic knowledge setup flow by hiding manual additional-item editing until basic knowledge exists.
- Improved basic knowledge wording cleanup so missing business-hour details become natural visitor guidance.
- Improved contact/application knowledge cleanup so temporary announcements and campaign excerpts are not mixed into stable contact guidance.
- Improved contact/application cleanup to remove footer text, copyright text, duplicated address/phone blocks, and long business-description excerpts.
- Applied contact/application cleanup when displaying existing drafts or saved basic knowledge.
- Added character counters and save-time length checks for basic knowledge content fields.
- Made reply rule sections visually distinct and moved the Add Item button into the Additional Items area.
- Replaced the supplemental auto-recollection checkbox with explicit enable/stop buttons.
- Added supplemental knowledge collection target settings for all content, selected post types, or selected public taxonomy terms.
- Improved persistence for supplemental collection target settings so selected scopes remain active after saving.
- Added a stop button for supplemental knowledge collection that cancels the remaining queue while keeping already collected knowledge.
- Added supplemental knowledge item and content-size limits for large sites, with filters for site-specific tuning.
- Added a queue-processing lock for supplemental knowledge collection to avoid overlapping cron runs.
- Raised the widget z-index so it is less likely to appear behind fixed theme elements.
- Expanded the bundled chatbot icon selection to eight choices and placed the newest icons first.
- Added color-code input, preview, presets, and default reset controls for chatbot button colors.
- Improved duplicate filtering for AI-suggested knowledge sections, including English standard-section labels.
- Ensured inquiry email notifications, chat log review, CSV export, log storage settings, and basic usage insights work without external dependencies.
- Replaced hardcoded admin script and style tags with WordPress inline asset APIs.
- Hardened public REST behavior for cached pages by removing the front-end nonce dependency.
- Added chat log retention cleanup and clarified the privacy wording.
- Improved site-language handling for chat prompts and supplemental knowledge prompts.
- Improved user-facing error messages, widget accessibility labels, and Japanese translations.
- Cleaned up obsolete knowledge setup code paths and submission-readiness details.
- Initial development version.
- Added chat widget and REST API endpoints.
- Added OpenAI Responses API integration.
- Added fixed-section knowledge editing.
- Added basic knowledge setup and supplemental knowledge collection.
- Added chat logs and insight view.
- Added automatic multilingual chatbot response handling.
- Added internationalization foundation for Japanese and English plugin UI.