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Lively Chat via SMS

开发者 dallas22ca
更新时间 2018年11月5日 06:20
捐献地址: 去捐款
PHP版本: 3.0.1 及以上
WordPress版本: 4.9.8
版权: MIT

标签

customer service live chat live support online chat free live chat

下载

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详情介绍:

Chat with your visitors via SMS – directly from your phone.

安装:

  1. Visit the Plugins page. Click "Add New", search for "Lively Chat Support", and click install. "Activate" Lively Chat Support.
  2. On the left sidebar, click on "Lively Chat Support".
  3. Enter your name and email (so we know where to send the offline messages).
  4. Visit the settings page to customize your chatbox!

屏幕截图:

  • A great looking chatbox that is easy to tailor to your brand.
  • Admin view is clean and easy to operate.
  • Customize your chatbox with your brand's colours, and upload your own Call To Action images.
  • Set your chat to always be online, always be offline, or never show. In version 1.0, we'll be introducing a new way to schedule your online hours.
  • Manage who your visitors will be chatting with.
  • Offline mode functions as the perfect lead generation form.
  • Schedule the hours you are available (pairs perfectly with our SMS Addon).

常见问题:

After installing Lively, my site is showing a memory error. How do I fix it?

  • The issue is likely caused from having many plugins installed in a small shared-hosting environment.
  • The solution is to increase your WP_MEMORY_LIMIT. In your wp-config.php, add define('WP_MEMORY_LIMIT', '96M'); after the opening <?php. You may need to re-install the plugin.

Lively isn't showing up on my site?

  • Are you using a caching plugin? If so, clear the cache.
  • Is wp_footer() found anywhere in your theme's files? It should be in footer.php.

Why are the timestamps in my chatbox wrong?

You probably haven't set your timezone. You can do so in the General settings page of Wordpress.

For SMS, how do I handle multiple conversations?

Each message you receive begins with a small token and a colon (eg. 4k2:). To respond to a specific conversation, type "4k2: YOUR MESSAGE HERE". If you don't include this token in your response, we'll just send it back to the customer that last sent you a message.

Why doesn't my SMS doesn't work?

  • Ensure your phone numbers include the country code (1 for North America, 44 for UK, etc.)
  • The Wordpress ajax requests require access to the back end of your site. Ensure remote IPs aren't blocked for your back end, or you won't be able to send or receive SMS.
  • Make sure http://yourdomain.com/?from_twilio=true actually links to a Wordpress page (sometimes, you may have a splash screen). If it doesn’t, you’re likely fine with http://yourdomain.com/index.php?from_twilio=true (or any other Wordpress page).

Is Lively Chat Support completely free?

Lively is FREE to use, but there are a few premium addons. They are:

Is Lively Chat Support compatible with Multi-Site?

No. Because of security concerns, we would advise NOT using it on Multi-Site installations.

更新日志:

2.0.1 2.0.0 1.0.41 1.0.39 1.0.38 1.0.37 1.0.36 1.0.35 1.0.33 1.0.33 1.0.32 1.0.31 1.0.30 1.0.29 1.0.28 1.0.27 1.0.26 1.0.25 1.0.24 1.0.23 1.0.22 1.0.20 1.0.19 1.0.18 1.0.17 1.0.13 1.0.12 1.0.11 1.0.10 1.0.9 1.0.8 1.0.5 1.0.4 1.0.3 1.0.2 1.0.1 1.0.0 0.9.9 0.9.8 0.9.7 0.9.6 0.9.1, 0.9.2, 0.9.3, 0.9.4, 0.9.5 0.9