Majestic Support - Help Desk & Support Plugin

Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience. This plugin generates and manages support tickets online, offering innovative features such as email piping, unlimited agents, customizable reply responses, invoicing history, and file attachment options. This plugin is particularly useful because customers can easily submit tickets from your website's front end without needing to register. In addition, the administrator can create and complete tasks on behalf of users, streamlining the support process. Furthermore, you have complete control over the plugin's support form customization, allowing you to display any relevant information to customers. Lastly, customers can attach files to their support tickets, ensuring that all necessary information is available to address their concerns.

• Plugin Website

https://youtu.be/8zdTsKbgeYE Key Features Of Majestic Support: Key features that make Majestic Support stand out from the rest include:

• Users on the front end can create tickets
• Ticket-specific smart reply answers that can be modified
• Allows you to place support icons in a variety of places on your website.
• Tickets can be made by administrators and agents on behalf of users
• You can manage an unlimited number of agents in the base version
• Users may request to have their data removed, and administrators may delete or anonymize it
• The base version does not impose ticket limitations
• Several attachments can be uploaded by a user, agent, or administrator while creating a ticket or replying to a ticket
• Manage an unlimited number of tickets and create an unlimited number of agent profiles
• Agent performance reports will provide you with valuable insights into the performance of your support system

= 1.0.2

• Improve anonymous ticket functionality. = 1.0.1
• Security update.
• Bug fix. = 1.0.0
• Just release.