Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin
详情介绍:
Majestic Support for WordPress is a top-tier ticket system that can significantly enhance your customers' support experience. This plugin generates and manages support tickets online, offering innovative features such as email piping, unlimited agents, customizable reply responses, invoicing history, and file attachment options.
👉 View Demo | Watch Videos | Support | Plugin Homepage
https://youtu.be/8zdTsKbgeYE
This plugin is particularly useful because customers can easily submit tickets from your website's front end without needing to register. In addition, the administrator can create and complete tasks on behalf of users, streamlining the support process. Furthermore, you have complete control over the plugin's support form customization, allowing you to display any relevant information to customers. Lastly, customers can attach files to their support tickets, ensuring that all necessary information is available to address their concerns.
Translations
Majestic Support is available in English, Arabic (العربية), German(Deutsch), Spanish(Español), French(Français), Italian(Italiano), Dutch(Nederlands), Polish(Polski), Brazilian Portuguese(Português do Brasil), Russian(Русский), Czech(Čeština), Greek(Ελληνικά), Indonesian(Bahasa Indonesia), Japanese(日本語), Swedish(Svenska), Thai(ไทย), Turkish(Türkçe), Cinese(简体中文), Malaysian(Bahasa Melayu), Korean(한국어), Romanian(Română) and Filipino(Tagalog)
Key Features Of Majestic Support:
Key features that make Majestic Support stand out from the rest include:
- Users on the front end can create tickets
- Ticket-specific smart reply answers that can be modified
- Allows you to place support icons in a variety of places on your website.
- Tickets can be made by administrators and agents on behalf of users
- You can manage an unlimited number of agents in the base version
- Users may request to have their data removed, and administrators may delete or anonymize it
- The base version does not impose ticket limitations
- Several attachments can be uploaded by a user, agent, or administrator while creating a ticket or replying to a ticket
- Manage an unlimited number of tickets and create an unlimited number of agent profiles
- Agent performance reports will provide you with valuable insights into the performance of your support system
常见问题:
Will Majestic Support work with my theme?
Yes; JS Help Desk will work with any theme.
Where can I report bugs or contribute to the project?
Bugs can be reported either in our support forum or preferably on the (https://majesticsupport.com).
How can I report security bugs?
You can report security bugs through the Patchstack Vulnerability Disclosure Program. The Patchstack team help validate, triage and handle any security vulnerabilities. Report a security vulnerability.
更新日志:
= 1.0.5
- Security update. = 1.0.4
- Security update for colors.
- Bug fix for colors. = 1.0.3
- Add new translations. = 1.0.2
- Improve anonymous ticket functionality. = 1.0.1
- Security update.
- Bug fix. = 1.0.0
- Just release.