MaslBound — COD Manager for WooCommerce

MaslBound is a COD order operations & risk-control suite — not a shipping-rate or carrier plugin. It solves the hardest part of Cash on Delivery: proving the order is real before you pay to ship it, then showing your return (RTO) rate at a glance. Other plugins quote checkout shipping rates or connect carriers. MaslBound does the part they skip — confirm the buyer, reduce failed deliveries, and surface the COD analytics that actually move your margin. It runs on top of any shipping plugin you already use. Before you ship, MaslBound Pro sends a WhatsApp message with Confirm/Cancel buttons. One tap to confirm. No reply within 24h? Flagged as suspicious for manual review. What MaslBound is (and isn't)

• Is: A COD risk-control layer — order confirmation, 10-status tracking, RTO analytics, multi-channel alerts.
• Isn't: A shipping-rate quoter or carrier aggregator. It does not replace your shipping plugin; it manages the COD order lifecycle on top of it.

Features Pre-Ship WhatsApp Confirmation (Pro) Automatically verify COD orders via WhatsApp before shipping. Customers confirm with one tap. Unconfirmed orders are flagged for review. 10-Status COD Order Tracking Track every COD order through 10 custom statuses beyond WooCommerce's basic "processing / completed":

• Pending Confirmation — order placed, awaiting customer confirmation
• Flagged Suspicious — no confirmation within timeout, needs review
• Confirmed — customer confirmed, ready to ship
• Processing — being prepared
• Shipped — handed to carrier
• Out for Delivery — on the delivery route
• Delivery Attempted — first delivery attempt failed
• Delivered — signed and received
• Returned — returned to origin (RTO)
• Cancelled — cancelled by customer or admin COD Fee Rules Add COD handling fees based on country, cart total, shipping method, or user role. Three fee types: fixed, percentage, or fixed+percentage.

Analytics Dashboard View COD order statistics: total orders, confirmation rates, delivery success rates, RTO rates, and fee revenue — updated in real-time without cron delays. Multi-Channel Notifications Email, Web Push, and WhatsApp (Twilio) notifications for every status change. The "Out for Delivery" notification reminds customers to prepare cash. WhatsApp Order Confirmation and Meta Cloud API are available in Pro. Carrier Integration 17TRACK API integration for universal tracking. Speedaf plugin bridge (zero-invasion). J&T Express and Speedaf pre-configured. Southeast Asia Support Built for ID, TH, VN, MY, PH markets. Multi-currency fees, local phone number formatting, and 10-language support (Vietnamese, Thai, Indonesian, Malay, Arabic, Khmer, Lao, Burmese, Filipino, Chinese). Free vs Pro | Feature | Free | Pro | |---------|------|-----| | COD Fee Rules | ✅ | ✅ | | Fee Conditions (Country, Cart Total, Shipping Method, User Role) | ✅ | ✅ | | COD Order Management | ✅ | ✅ | | Analytics Dashboard | ✅ | ✅ | | Email Notifications | ✅ | ✅ | | Web Push Notifications | ✅ | ✅ | | WhatsApp via Twilio | ✅ | ✅ | | 17TRACK Integration | ✅ | ✅ | | Self-Service Tracking Page | ✅ | ✅ | | Speedaf Bridge | ✅ | ✅ | | Multi-Language (10 languages) | ✅ | ✅ | | WhatsApp via Meta Cloud API | ❌ | ✅ | | WhatsApp Order Confirmation | ❌ | ✅ | | Suspicious Order Detection | ❌ | ✅ | | Advanced Conditions (Product, Category, Weight, Zip, City) | ❌ | ✅ | | Auto-Cancel Timeout Orders | ❌ | ✅ | | Priority Support | ❌ | ✅ | How WhatsApp Confirmation Works (Pro)

1. Customer places a COD order → Status: Pending Confirmation
2. MaslBound sends a WhatsApp message with "Confirm" / "Cancel" buttons
3. Customer taps Confirm → Status: Confirmed → Ready to ship
4. Customer taps Cancel → Status: Cancelled
5. No reply within 24 hours → Status: Flagged Suspicious → Manual review

Supported Carriers

• J&T Express — ID, MY, PH, TH, VN (via 17TRACK)
• Speedaf — Direct plugin bridge, zero-invasion
• Any carrier — Via 17TRACK universal tracking API

WhatsApp Provider Options

• Twilio (Free & Pro) — Pay-per-use. No business verification needed. Quick setup with Sandbox.
• Meta Cloud API (Pro only) — Direct from Meta. No monthly fee. Requires business verification.

= Installation

1. Upload the maslbound-cod-manager-for-woocommerce folder to /wp-content/plugins/
2. Activate the plugin through the Plugins menu
3. Navigate to MaslBound → Settings to configure
4. (Optional) Enter your Pro license key to unlock WhatsApp Confirmation

= Frequently Asked Questions How does WhatsApp Confirmation work? Before shipping, MaslBound Pro sends a WhatsApp message asking the customer to confirm their order. If they don't respond within 24 hours, the order is flagged as suspicious. You can then decide whether to ship. Is WhatsApp Confirmation free? WhatsApp Confirmation is a Pro feature. The WhatsApp API charges per conversation (~$0.005-0.01), but each 24-hour conversation window covers unlimited messages. Meta Cloud API has no monthly fee; Twilio is pay-per-use. What's the difference between Meta Cloud API and Twilio? Meta Cloud API: Direct from Meta, no monthly fee. Requires business verification. Twilio: Pay-per-use, no business verification needed, instant setup with Sandbox. Does this work with HPOS (High-Performance Order Storage)? Yes. MaslBound is HPOS-compatible and declares compatibility to WooCommerce. Does this work with Block Checkout (Store API)? Yes. Both classic checkout and Block Checkout are supported. Does this work with the Speedaf plugin? Yes. MaslBound bridges with the Speedaf plugin without modifying any of its code. Speedaf tracking updates sync to MaslBound's COD status system. Is MaslBound a shipping or carrier plugin? No. MaslBound does not quote checkout shipping rates and does not replace a carrier/shipping plugin. It manages the COD order lifecycle — confirmation, 10-status tracking, RTO analytics, and notifications — and runs on top of whatever shipping setup you already use. Think of it as the "COD risk-control layer" for your store. What countries are supported? All countries, with optimizations for Southeast Asia: Indonesia (ID), Thailand (TH), Vietnam (VN), Malaysia (MY), Philippines (PH). Phone number auto-formatting for local number formats. Can customers track their orders? Yes. Add the [maslbound_tracking] shortcode to any page. Customers enter their tracking number and see a step-by-step timeline with carrier details.

3.0.6

• Security and compliance hardening for WordPress.org review
• Resolved plugin review feedback (readme format, version headers, descriptions)
• Code and documentation cleanup

3.0.0

• Initial release
• COD fee rules engine with condition-based matching
• 10-status COD order management
• Analytics dashboard
• Email, Web Push, and WhatsApp (Twilio) notifications (Meta Cloud API and Confirmation are Pro)
• 17TRACK API integration with webhook support
• Speedaf plugin bridge (zero-invasion)
• Self-service tracking page with shortcode
• Multi-language support (10 languages)
• HPOS and Block Checkout compatible
• WhatsApp Order Confirmation (Pro)
• Suspicious order flagging with timeout (Pro)