MaxSellora – AI Sales Assistant & Chatbot for WooCommerce

Your store never sleeps. Neither does MaxSellora. Most visitors leave without buying — not because they don't want to, but because they couldn't find what they needed fast enough. MaxSellora fixes that. A smart AI assistant pops up at the right moment, answers questions instantly, recommends the perfect product, and guides the visitor straight to checkout — just like your best salesperson would. Except it works 24/7, replies in your customer's language, and never has a bad day.

💬 "It's like having a sales rep on every product page, at the same time, for free."

🚀 One-click setup. Zero configuration. Install the plugin, connect your store, done. MaxSellora reads your WooCommerce catalog automatically — no manual setup, no complicated settings, no developer needed. 🆓 Start free. Grow when you're ready. No credit card. No time limit. Activate the Free plan with one click and get 10 AI-powered messages to try the assistant — or skip AI entirely and use MaxSellora as a free live-chat platform for your store. Turn on Operators-only mode (Settings → Features) and every chat goes to your team with no AI message quota and no paid subscription required. You still get the full operator toolkit: live inbox, Telegram & Slack bots, email alerts, multi-language widget, and more — all on the free plan. When you're ready for AI, leave Operators-only off or upgrade for higher message limits. You choose how much automation your store needs. 🧠 Sells like a human. Scales like a machine.

• Understands natural language — customers type like they talk
• Recommends products based on what the customer actually needs
• Compares items side by side on request
• Checks real-time stock availability
• Tracks order status and shipping instantly
• Adds products to cart directly from the chat

💡 Why stores love MaxSellora ✅ Reduce bounce rate — engage visitors before they leave ✅ Increase average order value — smart upsell & cross-sell suggestions ✅ Cut support tickets — AI handles the common questions ✅ Never miss a sale — active 24/7, even when you sleep ✅ Voice chat — customers can speak instead of type, and hear the answer spoken back ✅ Operators-only mode — turn off AI replies entirely; every chat goes straight to your human team ✅ Guest contact form toggle (NEW) — choose whether visitors see a name/email step before chatting ✅ Live chat handoff — human operator takeover when needed ✅ Telegram operator bot — reply to customers and manage live chats from Telegram ✅ Slack operator bot — same live-chat inbox and notifications in Slack ✅ Fully responsive chat widget — opens fullscreen on mobile with a clear minimize button; no layout or overflow issues on phones and tablets ✅ GDPR-friendly privacy integration 🤖 AI Capabilities Customers can ask things like:

• "Which product is best for beginners?"
• "What's the difference between these two products?"
• "Is this item in stock?"
• "Where is my order?"
• "Can you recommend something cheaper?"

The AI automatically uses your WooCommerce product catalog to provide accurate answers and recommendations. 🌍 Multi-language, out of the box MaxSellora detects the language your visitor writes or speaks and replies in that same language — French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed “four language” limit on AI answers.

• AI chat — auto-detects each message and responds in the customer's language (typed or voice)
• Voice chat — OpenAI Whisper recognizes 99+ spoken languages with no extra setup
• Widget UI — buttons, placeholders, and chrome translated for English · Persian (Farsi) · Arabic · German (from your WordPress locale; other locales use English labels while the AI still answers in the visitor's language)

🎙️ NEW: Voice Chat — let customers talk, not type Some shoppers would rather speak than type — especially on mobile. With AI Voice Chat, your customer just taps the microphone, asks out loud, and MaxSellora listens, understands, and answers back in a warm, natural voice. It's the closest thing to a real conversation with your best salesperson.

• 🎤 Tap-to-talk microphone built right into the chat widget
• 🗣️ Speech-to-text powered by OpenAI Whisper — auto-detects 99+ languages, no setup
• 🔊 Lifelike spoken replies (OpenAI text-to-speech)
• ▶️ A real audio player on every voice message — play, pause, and scrub back and forth
• 📱 Hands-free and accessibility-friendly, perfect for mobile shoppers
• 📲 Fully responsive widget — on phones the chat opens edge-to-edge (fullscreen) for easy reading and typing, with a prominent minimize control to return to the store
• 🎚️ One simple toggle to enable — WooCommerce → MaxSellora → Settings → Voice Chat

Voice chat is off by default, so you're always in control. Flip the switch whenever you're ready to give your store a voice. 👥 Operators-only mode — AI off, humans only Sometimes you want every conversation handled by your team — no AI at all. With Operators-only mode, new chats skip the AI assistant from the first message and go straight to your human operators.

• 🚫 AI never replies while this mode is on
• 👤 Every new chat starts in the operator queue immediately
• 🔒 Customers cannot switch back to AI from the widget
• 🎙️ Voice chat is disabled automatically in this mode
• ⚙️ One toggle in WooCommerce → MaxSellora → Settings → Features
• 🔄 Same setting in your MaxSellora dashboard (Settings) — stays in sync with WordPress when connected

Operators-only mode is off by default. Enable it when you want live support only — for example during a sale, a product launch, or whenever your team prefers to handle every shopper personally. Use it for free, forever: You do not need to buy a paid plan. On the free MaxSellora account, enable Operators-only mode and your store gets a professional live-chat widget plus operator tools (dashboard inbox, Telegram Mini App, Slack, notifications, and handoff controls) without consuming AI credits or paying for an AI subscription. Plans & Pricing

• Demo mode — For testing only. Runs in mock mode on your server; no data is sent to the API and no real AI is involved.
• Free plan — 10 AI-powered messages included (lifetime total), or unlimited human-only live chat when Operators-only mode is enabled (AI off). No paid upgrade required for operator-only use.
• Paid plans — Higher or unlimited AI message quotas. Manage from your dashboard at https://woocommerce.chatbot.shop-aiplugin.com.

Human Operator Support (all plans — free with Operators-only mode) Operators can initiate a chat with any customer at any time, or customers can request a human at any point. When an AI plan limit is reached, the chat is handed off automatically — no customer is ever left without support. With Operators-only mode enabled from day one, you run a complete live-support setup on the free plan: storefront chat widget, operator inbox, Telegram bot & Mini App, Slack integration, and new-chat email alerts — without using AI or buying a paid subscription. Manage operators, roles, and live conversations from your MaxSellora dashboard at https://woocommerce.chatbot.shop-aiplugin.com. Telegram operator bot Connect your team to the official MaxSellora Telegram bot (@MaxSellorabot) so operators can work without keeping the dashboard open:

• Instant alerts when a shopper starts a new chat or requests a human
• View the same conversation list and message history as the web inbox
• Reply to customers directly from Telegram
• Take over a chat from AI or hand it back to AI with inline actions
• Link each operator's Telegram user ID in Operators (dashboard)

Slack operator bot If your store runs on Slack, operators can use the same live-chat workflow there:

• Notifications for new chats and human-handoff requests
• Browse and open customer conversations from Slack
• Send operator replies without leaving Slack
• Link each operator's Slack member ID in Operators (dashboard)

Telegram and Slack are optional — the web dashboard inbox always works. Configure operator IDs and notification preferences per team member in the MaxSellora panel. Requirements

• WordPress 6.0 or higher
• WooCommerce 8.0 or higher
• PHP 8.0 or higher

1. Upload the maxsellora folder to /wp-content/plugins/ or install through the WordPress plugin installer.
2. Activate the plugin through the Plugins menu.
3. Go to WooCommerce → MaxSellora.

Recommended — Automatic setup (Free plan): Click Activate Free Plan. The plugin configures itself automatically: API connection, dashboard link, and WooCommerce REST API keys are all set up without any manual steps. When your free plan messages are used up, simply purchase a paid plan from your MaxSellora dashboard — all existing settings carry over and everything keeps working with no reconfiguration needed. Alternative — Manual setup: If you prefer to configure the connection yourself, follow these steps:

1. Create an Account — Go to the MaxSellora registration page at https://woocommerce.chatbot.shop-aiplugin.com and create your admin account. This will be your main dashboard login.
2. Add a Store — Navigate to Stores in the sidebar and click Add Store. Fill in your store name and WooCommerce credentials.
3. Get WooCommerce API Keys — In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API. Click Add Key, set permissions to Read/Write, and copy the Consumer Key and Consumer Secret.
4. Generate a MaxSellora API Key — In the MaxSellora dashboard, go to API Keys and create a new key for your store. Copy it — you will need it in the next step.
5. Configure the Plugin — In WordPress admin, go to WooCommerce → MaxSellora. Enter the API Key from step 4
6. Click Save Changes, then Test Connection.
7. Index Your Products — Click Reindex Products in the plugin settings to sync your WooCommerce catalog with the AI engine.

Tip: After adding new products to WooCommerce, click Reindex Products again to keep the AI's knowledge base up to date. To try the plugin before signing up, enable Demo mode from WooCommerce → MaxSellora. Demo mode runs entirely on your server — no data is sent anywhere.

1.4.0

• Added: Message context menu in the chat widget — right-click customer or operator messages to Reply (quoted reply preview above the composer) or Copy text, similar to WhatsApp.
• Improved: Support status indicator — green dot when an operator is online, grey when offline during human support / operators-only mode.
• Improved: Empty composer placeholder — the widget input no longer shows placeholder text; RTL/LTR direction is detected automatically from what the customer types.
• Improved: Human chat message direction — operator and customer message bubbles auto-detect text direction (RTL for Persian/Arabic, LTR for Latin scripts).
• Added: Operator response-time hint — configurable message below the widget composer after the customer sends a message in live operator chat (default: “We usually respond in less than 5 minutes”); can be turned off or customized in WooCommerce → MaxSellora → Settings.
• Improved: Image attach control — removed the separate image icon from the composer row; a + button inside the text field opens image upload during operator chat.
• Improved: Guest display names — unnamed visitors are labeled Guest 1, Guest 2, … in the dashboard Live Chat inbox and Telegram Mini App instead of random session-id fragments.
• Improved: Dashboard Live Chat composer — Shift+Enter inserts a new line; Enter sends the message (textarea composer).
• Added: Live typing preview — optional setting lets operators see what customers are typing in real time in Live Chat and the Telegram Mini App; enable under WooCommerce → MaxSellora → Settings → Features.

1.3.4

• Improved: Widget header branding — circular MaxSellora logo in the chat header (replacing the human quick-action button) and MaxSellora brand name in the widget footer.
• Improved: Multiline message input — Shift+Enter inserts a new line in the chat composer; Enter sends the message.
• Added: Hide widget when no operator online — under Operators only, optionally hide the entire chat widget when no agent is online; it reappears when someone goes online.
• Improved: Operators-only menu — “Talk to AI” is no longer shown in the widget menu when Operators only is enabled.
• Added: Lazy load widget — optional delay (seconds) before showing the chat bubble after the page loads; 0 = show right after load; unchecked = show immediately (legacy behavior).
• Fix: Telegram bot Reply — operator replies from the Telegram bot (Reply button in operators-only mode) are delivered to the storefront widget again.
• Fix: Telegram Mini App RTL composer — long RTL replies (Arabic, Persian, etc.) stay scrollable and the caret stays visible at the end of the text.
• Improved: Live support header — in operators-only or human-handoff mode, the widget title shows the operator name and the status reads “Support is online/offline” (localized).
• Improved: Teaser bubble — clicking the teaser body opens the chat; dismiss (×) hides it only until the current page is reloaded (not persisted across tabs or sessions).
• Added: Widget panel size (desktop) — scale chat panel width and height between 70% and 120% in Settings → Widget.

1.3.3

• Fix: Fixed several bugs.

1.3.2

• Fix: Operator avatar in the chat widget — avatars and chat images now load directly from the MaxSellora API (e.g. https://woocommerce.chatbot.shop-aiplugin.com/api/media/avatars/…) instead of a WordPress proxy URL that could return the store homepage. Works the same for all visitors, logged in or not.

1.3.1

• Added: Widget font source — choose Google Font (Inter) or Use site theme font so the chat widget matches your WordPress typography. Settings → Widget.
• Added: Teaser display styles — three layouts for the closed-widget teaser message: Card bubble, Mini chat box, and Speech bubble. Settings → Widget.
• Improved: Teaser text automatically wraps to two lines when it contains more than three words (still up to 72 characters).
• Added: Teaser dismiss (×) button — visitors can close the teaser until the page is refreshed (stored for the current browser session).
• Added: Customer context for operators — IP address, city and country (geo lookup from IP), and current page URL are shown in the MaxSellora dashboard Live Chat sidebar and the Telegram Mini App inbox.
• Improved: More accurate visitor IP detection behind CDN and reverse proxies (Cloudflare, X-Forwarded-For, and similar headers).

1.3.0

• Added: Widget appearance settings — custom launcher icon (image URL), font size scale (80–130%), and optional teaser text (up to 72 characters) above the closed chat bubble. Configure under WooCommerce → MaxSellora → Settings.
• Added: Image messages in live chat — operators and customers can send images up to 3 MB during human operator conversations from the storefront widget, dashboard inbox, and Telegram Mini App. Image upload is disabled while the AI assistant is handling the chat.
• Added: Read receipts — one-tick (sent) and two-tick (read) delivery indicators during live operator chat in the widget, dashboard inbox, and Telegram Mini App, with real-time sync across devices.
• Added: Operator message editing — operators can edit their own messages from the dashboard Live Chat inbox and the Telegram Mini App; edited messages are labelled for the customer.
• Added: Emoji picker in the Telegram Mini App operator inbox.
• Improved: Telegram Mini App product cards — AI product recommendations now show image, name, price, and actions like the storefront widget and dashboard inbox (instead of plain [[PRODUCT_CARD]] text).
• Improved: Voice recording UX in the storefront widget — clearer record / cancel / send flow with the microphone button while voice chat is enabled.

1.2.9

• Fix: Fixed several bugs.

1.2.8

• Added: Guest contact form toggle — control whether visitors must complete a short name/email step before their first chat message. On by default (same behaviour as before); turn it off in WooCommerce → MaxSellora → Settings → Features to let guests chat instantly without the form. The setting syncs with Settings in the MaxSellora dashboard when your store is connected. Logged-in WooCommerce customers skip the form automatically.

1.2.7

• Fix: Fixed several bugs.

1.2.6

• Added: Operators-only mode — disable AI replies entirely so every new chat goes straight to human operators from the first message. Toggle in WooCommerce → MaxSellora → Settings → Features or in the MaxSellora dashboard Settings; both stay in sync when connected. Customers cannot switch back to AI while this mode is on, and voice chat is disabled automatically. Use it on the free plan for unlimited human-only live chat without a paid subscription.
• Fix: Telegram Mini App inbox — scrolling up to read older messages no longer jumps back to the bottom on every refresh; auto-scroll only when you are already at the bottom or when you send a new reply.

1.2.5

• Fix: Fixed several bugs.

1.2.4

• Improved: Fully responsive mobile chat widget — on phones and tablets the chat opens fullscreen for a complete, easy-to-use layout; added a prominent minimize button, safe-area support for notched devices, and scroll locking so the store page stays put behind the chat. Responsive layout issues on mobile are resolved.

1.2.3

• Fix: Improved voice language detection accuracy and correctly identifies the spoken language.

1.2.2

• Fix: Fixed several bugs.

1.2.1

• Fix: Fixed several bugs.

1.2.0

• Added: AI Voice Chat — customers can speak their questions and hear spoken replies. Includes a tap-to-talk mic in the widget, OpenAI Whisper speech-to-text (99+ languages, auto-detected), natural text-to-speech replies, and a built-in audio player (play/pause/seek) on every voice message. Enable it from Settings → Voice Chat (off by default).

1.1.0

• Fix: Plan Usage tab shows a readable billing period (e.g. May 31, 2026 – Jun 30, 2026) instead of internal period keys.
• Docs: Documented Telegram and Slack operator bots in plugin readme.

1.0.9

• Added: Added automatic synchronization: products are now instantly synced with the plugin when a product is created or updated in WooCommerce.

1.0.8

• Added: Get Started tab & Assistant personality in Get Started tab.

1.0.7

• Added: Max characters per AI reply & Products shown per reply in Settings tab.

1.0.6

• Added: Reset plugin data button in Settings tab.

1.0.5

• Fix: Enhance product price formatting and currency configuration

1.0.4

• Fix: Tested up to Wordpress 7.0

1.0.3

• Added: Product page context — on a WooCommerce single-product page, if the shopper asks about price, stock, specs, or "this product" without naming it, the assistant answers about the product they are viewing.

1.0.2

• Added a server status card in the admin interface to display real-time connection status to the MaxSellora backend.

1.0.1

• Added: Plan Usage section in settings tab — shows how many products and pages are currently indexed and available to the AI chat.
• Added: Current plan display in the Settings tab.
• Fix: Contributors field corrected.
• Fix: Screenshot filenames updated to lowercase.

1.0.0

• Initial release — storefront AI chat, order tracking, multi-language, product sync, add-to-cart from chat, live operator handoff.
• Demo mode added: fully local mock responses, zero external API calls.
• Free plan: 10 lifetime AI messages; automatic operator handoff when limit is reached.
• Privacy: suggested privacy snippet registered via wp_add_privacy_policy_content().
• Security: MaxSellora API key encrypted at rest in wp_options, masked in admin UI, SSL enforced on all outbound requests, settings inputs sanitized.