mee-table

To your dedicated booking page, not to your homepage, even if the widget is on the homepage too. A link always opens at the top of a page: on a long homepage the guest lands on the header and has to scroll to find the widget, on the booking page they land right on it. The plugin creates that page for you (see mee-table -> Settings) and the floating booking pill brings guests there from every other page of your site.

On the free Lite plan, reservations stay in the restaurant owner's WordPress database. On plans with an active mee-table licence, booking data is stored on the mee-table server (api.mee-table.com).

It is off until you paste a Groq API key in mee-table -> Guest assistant, and while that field is empty the plugin contacts no AI service at all and the chat is not even loaded on your pages. The key is free to create at https://console.groq.com/keys and the account is yours, so the free allowance is yours alone and the plugin never resells anything.

If you have ticked your menu page and the answer is written there, it repeats what you wrote and says it read it from you. What it never does is promise a guest that a dish is safe for their own allergy: a question like "I am allergic to hazelnuts, can I eat this?" always goes to your phone, whatever your menu says. Cross-contamination is decided in your kitchen, not on a menu, and only you know how you work.

The same rule. If your menu with prices is on a page you ticked, it can repeat a figure you wrote. If it is not published, it tells the guest to ask you. It never invents a figure, and it never says a percentage: on time-slot discounts it tells the guest which times are discounted and that they are marked on the list, so the number is read from your own page and cannot be misquoted.

By default the panel follows Settings -> General -> Site Language. If you want it pinned to one language regardless, set it in mee-table -> Settings -> Panel language.

No. Table reservations never carry a commission, on any plan, including the free one. A percentage applies only to tickets sold and paid online: Dating Aperitivo is 20% free, 15% Bronze, 12% Silver, 10% Gold; Cooking Class tickets go 12% free, 5% Bronze, 3% Silver, 2% Gold; gift cards are 10% free, 5% on every paid plan. It is taken at the moment of payment; the rest reaches your own Mollie, Stripe or PayPal account directly. Sell no tickets and you pay no percentage.

It stays. Deleting the plugin from the Plugins page keeps your reservations, your customers, your venues, your time slots, your discounts and your hourly capacity: install it again and they are all still there. Only what the plugin generated by itself is cleaned up, such as caches and counters. If you really do want everything gone, there is a switch in mee-table -> Settings, off to begin with, that has to be turned on first. With it on the deletion is immediate and there is no undo, so only a backup of your site would bring anything back.

Log into your dashboard at https://mee-table.com/dashboard. There you can manage your location(s), billing, and staff accounts.

The connection is required for the booking widget, payment processing, and no-show protection to work. Without it, Mee-Table cannot retrieve availability, process payments, or update reservations.

They are two different things, each with its own refund setting. The no-show guarantee only authorises the card: no money is taken, so there is nothing to refund. Its setting is a deadline, up to when the guest may cancel without a penalty. The prepayment tiers take real money at booking time, for a fixed-price menu you have already shopped for: that setting decides whether it is refundable at all, and defaults to non-refundable. A venue can run a flexible guarantee alongside a non-refundable tasting menu, which a single shared setting made impossible.

Use the "Send test SMS" button under the credentials. It sends one real message, using what is typed in the form even if you have not saved yet, and it costs one credit of your plan. Missing fields are reported before anything is dispatched, and the button locks for ten seconds after each attempt so a double click cannot burn credits. Note that the test leaves from your own site while real reminders leave from the mee-table servers: if your provider filters by IP address, the test can succeed where real sending fails.

A horizontal one, and as large as you can. The picture sits in a wide band on the flyer and in the email, so a portrait shot only shows a central strip of itself. When you pick the file the plugin crops it to 3:2, tells you which print sizes that photo can actually carry (A3 needs about 2200 px of width, A4 about 1550) and compresses it below 600 KB before it leaves your computer, so the 15 MB a modern phone produces is never uploaded. No compression invents pixels that were never there: a small photo stays small.

A3 for a poster read from a distance, A4 for a window or a wall, A5 for a table stand, portrait or landscape. Each size is laid out separately rather than being a scaled copy, because what makes text readable is the distance it is read from, not the size of the sheet. The flyer always shows the next scheduled event: if nothing is scheduled it says so instead of printing a date that has passed.

Yes. The buyer can add the recipient's name, email and phone. If they add the email, mee-table emails the gift card to the recipient right after payment. The buyer can also choose the day the email goes out ("Send on"), from tomorrow up to a year ahead, for example for a birthday: it is sent that morning at 9:00. If they leave the email empty, the gift card reaches only the buyer, who then has to send it separately. After payment a window opens with a green "Share on WhatsApp" button: WhatsApp opens with the message ready (amount, venue, code and link) and the buyer taps send. The WhatsApp message is not sent automatically and cannot be scheduled. If the buyer typed the recipient's phone it is already filled in; if not, the number can be typed in that window. They can also add a personal message of up to 200 characters, which the recipient reads in the email. Gift cards are paid with Mollie or Stripe Connect, whichever the venue has connected.

Yes. In mee-table → Location, edit the location and open the first tab, Venue, hours & booking confirmation: right after the opening hours you find Rates by time slot / custom shifts (the ? next to the title opens the guide). Add one row per sitting with + Add tier, then Save the rates only, tick its days and set its time. Example: three rows at 20:00, 21:45 and 23:00 ticked Fri, Sat and Sun, and other rows for Tue, Wed and Thu. Type any start time you like, for example 20:05 or 21:45: the sitting times do not depend on the time interval, which only sets the grid of the normal times for the whole location (every 30 or every 15 minutes). Tick "One time for the sitting" to show a single button per sitting, or choose "Show only the times of the tiers" to hide the normal grid. A row with an empty amount or 0 has no prepayment; the no-show guarantee (from Silver), if you keep it on, still applies. Sittings without an amount work on every plan, Free included; prepayment amounts are part of the Gold plan, and below Gold the amount field is switched off with a note.

Yes, with the same sittings, and it holds for good until you change it. In mee-table → Location, edit the location, first tab, Rates by time slot / custom shifts. Switch on Show only the times of the tiers below and add one row for each group of days with different hours. Set From to the first bookable time and To to the last bookable time, leave the amount empty, and leave One time for the sitting unticked. Example: Mon to Thu from 12:00 to 22:00 (last bookable time 22:00) and Fri to Sun from 12:00 to 22:30 (last bookable time 22:30). Tick the days for each row, then Save the rates only. Guests see the times from From through To, including To, at the interval set for the location (every 30 or 15 minutes). A day with no row keeps the location's normal opening hours and closing time; you do not need to add a row for every day. Discounts and hourly capacity stay tied to the times actually offered on each day. The quick blocks in the calendar (Hourly Capacity) are for single dates or a period, such as holidays, not for fixed weekly hours. With Show all normal times, the rows do not change the schedule: only the location's normal opening hours and closing time count.

Go to mee-table → Location, edit the location, and fill in the "WhatsApp (digits only)" field with the number in international format, digits only (e.g. an Italian number +39 333 123 4567 becomes 393331234567). Once saved, a WhatsApp chat button appears automatically under the booking widget on your site, linking to a direct chat with that number. This uses the free wa.me link: no paid service, no extra setup, available on every plan tier.