Two Factor Authentication (2FA , MFA, OTP SMS and Email)

You can obtain access to your website by one of the below options:

1. If you have an additional administrator account whose Two Factor (2FA) is not enabled yet, you can login with it.
2. If you had set up KBA questions earlier, you can use them as an alternate method to login to your website instead of 2FA.
3. Rename the plugin from FTP - this disables the Two-Factor (2FA/TFA) plugin and you will be able to login with your WordPress username and password.

You can use google authenticator as the backup method for your specific user or all users in the premium version of the two-factor authentication. [PREMIUM FEATURE]

You can select the roles under the Login Settings tab to enable the plugin role-wise. [PREMIUM FEATURE]

If a user has not set up Two-Factor yet, the user has to register by inline registration that will be invoked during the login.

You can select the two-factor authentication methods under the Login Settings tab. The selected authentication methods will be shown to the user during inline registration for example if you select Google Authenticator it will be shown on login. [PREMIUM FEATURE]

The OTP is sent to the email address with which you have registered with miniOrange. If you can't see the email from miniOrange in your emails, please make sure to check your SPAM folder. If you don't see an email even in the SPAM folder, please submit a query in our Support Section in the plugin or you can contact us at info@xecurify.com.

Select the radio button next to Google Authenticator/Authy App and select the phone type and then scan the QR Code by Google Authenticator App. Enter the 6-digit code in the textbox and click on Save and verify button.

Select the radio button next to Google Authenticator/Authy App and select the phone type and then scan the QR Code by Authy 2-Factor Authentication (2FA/TFA) App. Enter the 6-digit code from the Authy App into the textbox available and click on Save and Verify button.

There are two cases according to the page you see -

1. Login with miniOrange screen: You should click on the forgot password link. You will get a new password on your email address with which you have registered with miniOrange. Now you can login with the new password.
2. Register with the miniOrange screen: Enter your email ID and any random password in the password and confirm the password input box. This will redirect you to log in with a miniOrange screen. Now follow the first step.

If you have a custom login form other than wp-login.php then we will provide you with the shortcode. Shortcode will work only for the customized login page created from WordPress plugins. We are not claiming that it will work with all the customized login pages. In such a case, custom work is needed to integrate two factors with your customized login page. You can submit a query in our Support Section in the plugin or you can contact us at info@xecurify.com for more details.

If you have Woocommerce theme login then go to Advanced Options Tab and check Enable Two-Factor for Woocommerce Front End Login. If you need any help setting up 2-Factor for your Woocommerce theme login form, please submit a query in our Support Section in the plugin or you can contact us at info@xecurify.com.

The limit login attempt kind of plugin limits the number of login attempts and blocks the IP temporarily. So if you are using 2 factors (2fa/TFA) along with these kinds of plugins then you should increase the login attempts (minimum 5) so that you don't get locked out yourself.

Our Two-Factor plugin is compatible with most of the security plugins, but if it is not working for you. Please submit a query in our Support Section in the plugin or you can contact us at info@xecurify.com.

If you are using Async JS and CSS Plugin. Please go to its settings and add jquery to the list of exceptions and save settings. It will work. If you are still not able to get it right, Please submit a query in our Support Section in the plugin or you can contact us at info@xecurify.com.

We support all types of phones. Smart Phones, Basic Phones, Landlines, etc. Go to Setup Two-Factor Tab and select the Two-Factor method of your choice from a range of 8 different options.

You can select OTP over SMS, Phone Call Verification, or Email Verification as your Two-Factor method. All these methods are supported on basic phones.

You can select Email Verification or Security Questions (KBA) as your Two-Factor method.

If your Security Questions (KBA) are configured then you will be asked to answer them when you are logging in from your phone.

You should go to Login Settings Tab and check Login with Phone Only checkbox to hide the default login form.

You should go to Login Settings Tab

You can login using our alternate login method. Please follow the below steps to login:

• Enter your username and click on login with your phone.
• Click on Phone is Offline? button below QR Code.
• You will see a textbox to enter a one-time passcode.
• Open the miniOrange Authenticator App and Go to Soft Token Tab.
• Enter the one-time passcode shown in the miniOrange Authenticator App in the textbox, just like Google authenticator.
• Click on submit button to validate the OTP.
• Once you are authenticated, you will be logged in.

You can login using our alternate login method apart from 2FA. Click on the Forgot Phone link and you will get 2 alternate methods to login. Select "Send a one-time passcode to my registered email" to authenticate by OTP Over Email or Select "Answer your Security Questions (KBA)" to authenticate by knowledge-based authentication. = My phone has no internet connectivity and I am entering the one-time passcode from the miniOrange Authenticator App, it says Invalid OTP? Click on the Settings Icon on top right corner in miniOrange Authenticator App and then press Sync button under 'Time correction for codes' to sync your time with miniOrange Servers. If you still can't log in then please email us at info@xecurify.com or Contact us. Soft Token method is just like google authenticator method.

You should go to Setup Two Factor (2FA) Tab and click on Reconfigure to reconfigure 2-Factor with your new phone.

miniOrange authentication service has 15+ authentication methods. One-time passcodes (OTP) over SMS, OTP over Email, OTP over SMS and Email, Out of Band SMS, Out of Band Email, Soft Token, Push Notification, Security Questions, Mobile Authentication (QR Code Authentication), Phone Verification, Device Identification. To know more about authentication methods, click here. If you want to have any other 2-factor for your WordPress site, please email us at info@xecurify.com or Contact us.