MITS One Click Return – EU 2023/2673
| 开发者 | wpaluchmits |
|---|---|
| 更新时间 | 2026年8月5日 02:51 |
| PHP版本: | 8.1 及以上 |
| WordPress版本: | 7.0 |
| 版权: | GPL-2.0-or-later |
| 版权网址: | 版权信息 |
详情介绍:
One Click Return for WooCommerce is a compliance-first plugin that implements the digital right of withdrawal required by EU Directive 2023/2673 (Art. 11a) directly in your WooCommerce store.
Built and maintained by MITS - a software house from Lublin, Poland, specialising in WooCommerce, web applications and e-commerce solutions.
Unlike generic refund plugins, this plugin was built from the ground up for the directive - every feature maps directly to a legal requirement.
How it works
- Customer clicks "Return order" - from their account, the footer link, or directly from the order confirmation email.
- A 2-step form opens: Step 1 identifies the order (email + order number, no login required). Step 2 selects items and confirms.
- The customer receives an instant confirmation email (required by Art. 11a as a "durable medium").
- Store staff receives a notification and manages the withdrawal from WooCommerce admin.
- ✅ Compliant with EU Directive 2023/2673 / Art. 11a
- ✅ Persistent footer link on every page (Art. 11a requirement)
- ✅ Confirmation email as durable medium (Art. 2(10) of Directive 2011/83/EU)
- ✅ Magic link - customers access their form without logging in
- ✅ Statutory exclusions (Art. 38 of the Consumer Rights Act) - mark product categories that are exempt
- ✅ Configurable withdrawal period (default: 14 days as required by law)
- ✅ GDPR: built-in data exporter and eraser
- 2-step withdrawal form via shortcode
[mits_withdrawal_form] - "Withdraw" button in My Account → Orders
- Link in WooCommerce order confirmation and delivery emails
- Admin cockpit: overview dashboard, submissions list, settings - all in one place
- Custom post type for withdrawals with 5 statuses: Pending, Confirmed, Goods Received, Refunded, Cancelled
- Status change directly from the withdrawal edit screen
- HPOS (High-Performance Order Storage) compatible
- Clean PHP 8.1+ codebase with strict types
- Hooks and filters at every step (
mits_withdrawal_submitted,mits_withdrawal_is_product_excluded, …) - Composer autoloader, PSR-4 namespace
MITS\Withdrawal
- WordPress 6.4+
- WooCommerce 10.5+
- PHP 8.1+
- English
- Polish (
pl_PL)
安装:
- Upload the
mits-withdrawalfolder to/wp-content/plugins/. - Activate the plugin through Plugins → Installed Plugins.
- Go to WooCommerce → Odstąpienia (or Returns) in the admin sidebar.
- Create a page for the form (e.g. "Withdrawal form") and select it in settings - the shortcode is inserted automatically.
- Fill in the return address and notification email.
屏幕截图:
常见问题:
Is this plugin compliant with EU Directive 2023/2673?
Yes. The plugin was built specifically for Art. 11a of Directive 2023/2673, which requires a permanent, easily accessible digital function for exercising the right of withdrawal. The footer link, 2-step form, and instant confirmation email all map directly to the directive's requirements.
Do customers need an account to submit a withdrawal?
No. Step 1 of the form verifies the customer by email + order number (magic link). No login required.
Can I customise the email confirmation?
Yes. All three plugin emails (withdrawal confirmation, store notification, form link) are registered as native WooCommerce emails, so you edit them in WooCommerce → Settings → Emails - subject, heading, intro text, additional content, recipient and HTML/plain format, with a live preview and test send. The plugin cockpit has an "Emails" tab that shows the current state of each email and links straight to its settings screen.
Placeholders available in subjects, headings and texts: {order_number}, {order_date}, {customer_name}, {site_title}.
For full control over the layout, copy a template to your theme:
yourtheme/woocommerce/emails/mits-withdrawal-confirmation.phpyourtheme/woocommerce/emails/mits-withdrawal-admin-new.phpyourtheme/woocommerce/emails/mits-withdrawal-link.php
emails/plain/ subfolder.
Does it work with WooCommerce HPOS?
Yes, HPOS (High-Performance Order Storage / custom order tables) compatibility is declared in the plugin.
Where are withdrawals stored?
As a custom post type (mits_withdrawal) with custom statuses. All customer data is stored as post meta and is included in WordPress's personal data exporter/eraser (GDPR tools).
How do I process a withdrawal (accept or reject it)?
Open the withdrawal from WooCommerce → Returns, change the status to Confirmed or Cancelled using the Actions metabox, and save.
Does it integrate with payment gateways for automatic refunds?
Yes. When a withdrawal reaches the Refunded status the plugin fires mits_withdrawal_pro_trigger_refund($order, $withdrawal_id). Hook this action in your theme or a small companion plugin to call your gateway's refund API (PayU, Przelewy24, etc.).
更新日志:
0.5.2
- Added: return acceptance email - when you confirm a withdrawal (status Confirmed), the customer receives a message with your return address and a 14-day deadline to send the items back. Registered as a native WooCommerce email, editable in WooCommerce → Settings → Emails.
- Added: status change email - customers receive an automatic notification when you change the withdrawal status to Goods received or Refunded.
- Added: dark mode toggle in the plugin cockpit. Default is native WordPress admin look; click the ☾/☀ icon to switch to dark theme. Preference saved in browser.
- Added: info on the withdrawal edit screen that changing status will send an email to the customer.
- Added: Polish translations now working across the entire interface (cockpit, Emails tab, footer). Strings were previously untranslated despite .mo files being present.
- Added: more formal, legally compliant Polish email content for the withdrawal confirmation (14-day return deadline, liability for diminished value, etc.).
- Changed: cockpit is now for settings only - submissions list moved to the native WordPress "Returns" menu item.
- Changed: MITS branding moved to the footer (logo loaded from mits.pl, auto-inverts in dark mode).
- Changed: cockpit inherits native WordPress admin fonts and sizes.
- Changed: wider Status column on the submissions list, order column narrowed.
- Fixed: textdomain loading so all translations work correctly.
- Fixed: removed broken "Rate on WordPress.org" link from the footer.
- Fixed: default email texts (subject, heading, intro text, return conditions, button label, store recipient) are now pre-filled in the WooCommerce email settings fields instead of showing only as greyed-out placeholders.
- Added: withdrawal emails are now native WooCommerce emails - edit subject, heading, intro text, additional content, recipient and HTML/plain format in WooCommerce → Settings → Emails, with preview and test send.
- Added: "Emails" tab in the plugin cockpit showing the state of each email with a direct link to its settings.
- Added: placeholders
{order_number},{order_date},{customer_name},{site_title}in email subjects, headings and texts. - Added: plain text versions of all three emails.
- Changed: emails now use the WooCommerce email template (store logo, colours, footer) instead of their own layout.
- Changed: theme template overrides moved to
yourtheme/woocommerce/emails/mits-withdrawal-*.php. Overrides inyourtheme/mits-withdrawal/emails/must be moved.
- Added: "One Click Return" menu item in WooCommerce sidebar is now highlighted in orange for quick access.
- Fixed: admin menu label renamed to "One Click Return" to match the plugin name on WordPress.org.
- Fixed: colour preview in settings now renders on a white background so form elements are readable.
- Fixed: WP colour picker button styled to fit the dark admin theme.
- Added: Conditional display - restrict the withdrawal button to selected order statuses or hide it for chosen payment gateways.
- Added: CSV export of all withdrawal submissions (Admin panel → Submissions).
- Added: Automatic refund hook (
mits_withdrawal_pro_trigger_refund) - fires when a withdrawal reaches the Refunded status, ready for PayU / Przelewy24 gateway integration.
- Changed: English is now the default plugin language (all source strings in EN).
- Added: Polish (pl_PL) translation for all strings.
- Fixed: Remaining untranslated strings in email templates.
- Fixed: Mismatched text domain on the missing-dependency admin notice.
- Fixed: Unsanitized $_SERVER values used to resolve client IP / user agent.
- Security/i18n review follow-up.
- Added: Admin cockpit (dashboard + submissions list + settings, dark theme).
- Added: Accent colour picker for the form.
- Added: Configurable refund period.
- Added: Custom form texts (title, lead, button label, email subject, footer link label).
- Added: Footer link toggle in settings.
- Improved: Magic link resender.
- Improved: HPOS compatibility declaration.
- Added: My Account "Withdrawals" tab.
- Added: Email link injector in WooCommerce order emails.
- Added: GDPR data exporter and eraser.
- Added: Rate limiter on form submissions.
- Initial release.
- 2-step withdrawal form with magic link.
- Confirmation email to customer.
- Shop notification email.
- Custom post type with 5 statuses.
- Product category exclusions (Art. 38).