MxChat - AI Chatbot for WordPress

Documentation | MxChat Pro 🎥 Product Demo Videos:

• AI Theme Generator Add-On - Transform your chatbot's appearance in seconds with AI-powered design
• Admin Assistant Add-On - ChatGPT-like experience directly inside your WordPress dashboard
• WooCommerce Add-On - Display product cards, recommendations, and supercharge your store
• Chat with PDF & Word - Let users upload and interact with documents Explore all product videos on YouTube

💬 Why Choose MxChat AI Chatbot for Your WordPress Website? ✅ 5 Major AI Providers in One Plugin: OpenAI GPT, Claude, Gemini, xAI Grok, and DeepSeek - switch between 25+ models instantly\ ✅ Train on Your Website Data: Advanced RAG technology learns from sitemaps, PDFs, URLs, or manual input for ultra-relevant responses\ ✅ Live Agent Handoff via Slack: Seamlessly escalate from AI to human support when customers need personal assistance\ ✅ Real-Time Debug Panel: See exactly what your chatbot retrieves and triggers with our admin testing interface\ ✅ Boost Sales with WooCommerce: Product cards, cart management, and AI-powered shopping assistance\ ✅ Extensive Add-On Ecosystem: Forms, moderation, recommendations, theme customization, and more 🔥 What's New in Version 2.3.0 ✨ Grok-4 Model Update – Added Grok-4, the world's smartest AI model available!\ ✨ Grok Streaming Responses – Added real-time streaming support for all Grok models, delivering faster and smoother chat experiences with instant response updates! 🚀 Core Features That Set MxChat Apart 🟢 Advanced Action Recognition – Smart vector embedding system understands user intent and triggers precise actions automatically\ 🟢 AI Theme Generator – Describe your ideal design in plain English and watch AI create custom CSS styling in real-time\ 🟢 Pinecone Vector Storage – Lightning-fast knowledge retrieval for large datasets and enterprise-scale deployments\ 🟢 Document Processing – Users can upload and chat with PDFs and Word documents directly on your frontend\ 🟢 Web Search Integration – Brave search provides real-time information beyond your knowledge base\ 🟢 Image Generation – DALL-E integration for visual content creation within chat conversations\ 🟢 Streaming Responses – Real-time response streaming for OpenAI, Claude, and Grok models for the fastest possible chat experience 🤖 Choose from 25+ Premium AI Models Access the world's most advanced AI models based on your specific needs: OpenAI: GPT-4.1, GPT-4o, GPT-4o-mini, GPT-4-turbo, GPT-4, GPT-3.5-turbo\ X.AI: Grok-4, Grok-3, Grok-3 Fast, Grok-3 Mini, Grok-3 Mini Fast, Grok-2\ Claude: Claude 4 Sonnet, Claude 4 Opus, Claude 3.7 Sonnet, Claude 3.5 Sonnet, Claude 3 Opus\ DeepSeek: DeepSeek V3\ Google Gemini: Gemini 2.0 Flash, Gemini 2.0 Flash-Lite, Gemini 1.5 Pro, Gemini 1.5 Flash 🛒 Supercharge Your eCommerce with AI Transform online shopping with intelligent assistance:

• Engage visitors in real time
• Recommend products and upsell with product cards
• Recover abandoned carts through chatbot campaigns
• Convert passive users into paying customers with live support

🔧 Powerful Add-On Ecosystem Free for All Users:\ 🟢 Similarity Tester – Optimize action recognition with detailed query testing and similarity scores Pro Add-Ons:\ 🟢 Admin Assistant – ChatGPT-like interface in WordPress admin with thread management and image generation\ 🟢 Theme Customizer – Visual design editor with AI-powered chatbot theme generation from natural language\ 🟢 MxChat Forms – Create chatbot-triggered forms for lead capture and support tickets\ 🟢 Chat Moderation – Advanced security with email/IP banning and content filtering\ 🟢 Smart Recommender – Intelligent recommendation flows with customizable matching algorithms\ 🟢 Perplexity Integration – Real-time web search with authoritative, well-sourced responses 📱 Mobile-Friendly & Fully Customizable MxChat’s chatbot widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🔐 Reliable, Fast, Secure MxChat is optimized for performance and security. Your AI chatbot runs smoothly, loads fast, and protects your customer data with enterprise-grade security measures. 🌟 What Makes MxChat the Best AI Chatbot for WordPress?

• Used by hundreds of WordPress websites worldwide
• 5-star average rating from satisfied customers
• Native WordPress integration - no external dependencies
• Setup in under 2 minutes with simple API key configuration

🆓 Start with MxChat’s Powerful Free Plan MxChat offers a fully functional free plan that includes everything you need to get started with AI chatbot and customer support. With no credit card required, you can:

• Access all AI models from 5 major providers
• Train chatbot on unlimited website content
• Loops email capture for lead generation
• Web search and image generation capabilities
• Real-time admin debug panel
• Chat transcript review and export
• RAG support & contextual awareness

Whether you're running a small business or launching a new online store, MxChat’s free plan gives you the tools to offer intelligent customer support and grow your business — without paying a cent. ✅ Get Started with MxChat AI Chatbot Today Installing MxChat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access our complete add-on ecosystem and premium features. 💰 Pricing Most powerful features are included in the free plan. Upgrade to Pro for the complete add-on ecosystem and advanced capabilities.\ View all pricing options

2.3.0 - July 13, 2025

• Added Grok-4 model support, the world's smartest AI model available.
• Added streaming response support for all Grok models (Grok-4, Grok-3, etc.), delivering real-time response generation for faster and smoother chat experiences.

2.2.9 - July 6, 2025

• Improved quick question UI: suggestions now collapse after user input and can be toggled with up/down icons
• Increased sitemap batch processing limit from 5 to 50 for faster indexing
• Expanded action similarity threshold range to support values from 10 to 95

2.2.8 - June 27, 2025

• Added brand new contextual awareness option that automatically provides chatbot access to current page content and URL for contextually relevant responses
• Enhanced WordPress knowledge base import to include Advanced Custom Fields (ACF) data for more comprehensive content training
• Major README structure update with improved formatting and visual presentation

2.2.7

• Fixed a bug that occured when deleting all pinecone records & added support for markdown hyperlinking in rate limit messages.

2.2.6

• Brand New Admin Debug Panel – Added a comprehensive frontend debug panel for administrators! You can now see retrieved documents, triggered actions, and other debug and setting information in real-time while testing your chatbot, making it easier than ever to fine-tune your bot's performance.
• Fixed Pinecone Single Entry Deletion – Resolved a bug that prevented individual entries from being properly deleted from Pinecone vector storage.
• Improved Pinecone UI Records Retrieval – Enhanced the Pinecone database panel with better record loading and display functionality for smoother management of your vector database.
• Fixed WordPress KB Entry Editing – Resolved an issue where editing knowledge base entries in the WordPress database wasn't working properly, ensuring seamless content management.

2.2.5

• Streaming Response Support – You can now enable streaming responses for OpenAI and Claude models. This delivers a faster, smoother chat experience for users by displaying replies in real-time as they’re generated.
• Slack Live Agent Fix – Resolved a minor bug that occasionally caused duplicate messages in Slack during live agent conversations.
• Pinecone UI Update – Fixed a UI display issue in the Pinecone database panel when using the TE3 model.

2.2.4

• Critical update to error when working with large databases in Pinecone.

2.2.3

• Various critical bug fixes that occured from the codebase refactoring.

2.2.2

• Enhanced Slack integration: live agent handoff now creates new Slack channels per conversation; agents can reply directly in channel to chat with website users.
• Major codebase refactoring for improved organization and optimization.
• Improved sitemap and PDF processing: added retry mechanism, display of failed pages/URLs, and manual batch processing button.
• Fixed Pinecone setting not toggling on for users who previously did not have the add-on.

2.2.1

• Added Claude Sonnet 4 and Claude Opus 4 chat models.
• Integrated Google Gemini embedding model (gemini-embedding-exp-03-07).
• Built Pinecone vector database support directly into core plugin.
• Removed dependency on separate Pinecone add-on.

2.2.0

• Added WordPress Content Importer for posts and pages.
• Implemented tabbed interface for knowledge base management.
• Added content filtering by type and knowledge base status.
• Added bulk import with real-time progress tracking.

2.1.9

• Added email notification feature for new chat sessions.
• Implemented pagination on transcripts page (50 per page) to improve performance.
• Fixed bug with Brave image search not returning images correctly from the API.
• Enhanced performance by changing chat transcripts to disable autoload.

2.1.7

• Fixed Pro activation issues when the plugin has been translated.
• Improved tab behavior to always default to the first tab.
• Major rework to rate limits: added custom rate limit timeframes and messages for each individual role.
• Added support for new MxChat Smart Recommender add-on.
• Fixed bug with Loops where manual list selection from dropdown was required for functionality.

2.1.6

• Added new AI models: GPT-4.1 and the complete suite of Grok 3 models.
• Updated AI service providers to use their official SVG logos for better visual representation.
• Fixed an issue where API key fields would try to autosave when no data was entered.
• Various other minor bug fixes for improved stability and performance.

2.1.5

• Added RTL Language support, allowing languages that align right to automatically do so in both chat input and AI responses.
• Improved error messaging for API calls in the frontend of the chatbot, and enhanced error messages when submitting sitemaps, URLs, and PDFs.
• Fixed an auto save issue that caused an error if no changes were made.
• Various other minor bug fixes for improved stability and performance.

2.1.4

• Added the ability to easily customize the "AI Agent" text displayed in the top bar for greater personalization.
• Fixed a bug where data scraping failed to retrieve all content from certain websites.
• Added HTML support in the intro message for richer customization.
• Resolved an issue where API input fields triggered browser autofill, improving user input accuracy.

2.1.3

• Added support for Google Gemini models: Gemini 2.0 Flash, Gemini 2.0 Flash-Lite, Gemini 1.5 Pro, and Gemini 1.5 Flash.
• Improved chat model selection UI for a more intuitive user experience.
• Redesigned embedding model selection UI for better clarity and usability.
• Enhanced error handling for sitemap submissions with more helpful user feedback.
• Fixed an issue in the knowledge database where editing entries erased or prevented changes to citation URLs.

2.1.2

• Rebranded intents page to "Actions" with a revamped UI, displaying pro/add-on requirements and brief descriptions.
• Added ability to toggle actions on/off without deleting; moved image generation action from pro to free tier.
• Introduced advanced knowledge base sync feature to pull in custom post data.

2.1.1

• Made Claude and X.AI API models available to all users.
• Improved API key management UI - only showing relevant API key fields based on selected models.
• Enhanced knowledge import interface with clear credit requirement warnings.
• Fixed embedding error notifications for better clarity.

2.1.0

• Fixed a bug impacting the header color in the output.
• Updated embedding error notification when submitting sitemaps or PDFs.
• Improved context extraction parser.

2.0.9

• Revamped UI on the main settings page to match the rest of the plugin.
• Added real-time updates for sitemap and PDF processing.
• Renamed "MxChat Intent Tester" add-on to "MxChat Similarity Tester".
• Various minor bug fixes and improvements.

2.0.8

• Minor bug fix impacting similarity adjustment.

2.0.7

• Perplexity Integration Add-On – Added Perplexity web search, integrated into intent management with a toolbar toggle.
• Sonnet 3.7 Support – Introduced Anthropic’s Claude Sonnet 3.7, the latest high-intelligence model.
• Bug Fixes & Improvements – Fixed title tag formatting in responses and tightened knowledge database similarity range to 20.

2.0.5

• Auto-Expanding AI Instructions – AI instructions text field now auto-expands to fit content.
• Chat Transcripts UI & Export – Redesigned chat transcripts UI and added Excel export feature.
• Quick Questions Rebrand – Renamed "Popular Questions" to "Quick Questions" with updated copy.
• Security Enhancement – Improved security to better prevent XSS attacks.
• Intent Testing Add-On – Integrated new Intent Tester add-on for enhanced chatbot performance.

2.0.4

• Markdown Response Fix – Resolved markdown formatting issues in the chatbot UI.
• Agent Mode Customization – Improved indicator text theme and background styling.
• WooCommerce Core Extraction – Moved WooCommerce features to the dedicated MxChat WooCommerce add-on.

2.0.3

• Bug Fix: Resolved issues preventing DeepSeek and Claude models from working correctly.
• New: Added integration for the MxChat Form Collection add-on (Pro only).
• New: Forms now display dynamically within the chat interface in real-time.
• New: Automatic intent handling for seamless form triggering.
• Update: Improved submission management with CSV export functionality.

2.0.2

• Bug Fix: Auto-sync now properly deletes posts/pages when enabled.
• Update: Theme customization moved to an add-on with live preview support.
• New: Added MxChat Moderation plugin to ban users by email or IP.

2.0.1

• Bug Fix: Fixed a DivisionByZeroError in sitemap processing that occurred when submitting an empty or malformed sitemap.
• Bug Fix: Resolved a similar DivisionByZeroError in PDF processing to prevent crashes when handling PDFs with 0 pages.

2.0.0

• New UI & Branding: Redesigned the entire plugin interface to align with the new MXChat brand for a modern and seamless experience.
• Add-Ons System Introduced: Added a dedicated Add-Ons page, allowing users to extend the plugin with optional features. Add-ons are completely optional and do not impact core functionality.
• First Add-On Released – Pinecone DB Manager: Now available for free! This add-on provides an intuitive interface for managing your Pinecone vector database directly within MXChat.

1.6.5

• Optimized knowledge database retrieval to prevent memory issues with large product databases (2000+ products)
• Fixed bug with tab switching control in chat interface

1.6.4

• Added chat notifications for improved user experience when chat persistence is enabled.
• Made the entire plugin fully translatable, allowing compatibility with translation services like Loco Translate.
• Improved Slack integration: When a user requests a live agent, the last five messages from the conversation are now sent to Slack for better context.

1.6.4

• Added chat notifications for improved user experience when chat persistence is enabled.
• Made the entire plugin fully translatable, allowing compatibility with translation services like Loco Translate.
• Improved Slack integration: When a user requests a live agent, the last five messages from the conversation are now sent to Slack for better context.

1.6.3

• Added the new "Rate Limit by User Role" feature, replacing the previous rate limit for logged-in users.
• Introduced DeepSeek as a new AI service provider, with full support for their models.
• Integrated DeepSeek V3, enhancing chatbot natural language understanding and performance.

1.6.2

• Fixed a bug preventing the ability to save edits in the knowledge database.

1.6.0

• Redesigned knowledgebase UI for a cleaner, more user-friendly interface.
• Introduced auto-sync functionality for posts and pages, enabling automatic addition of new or updated content to the knowledgebase.
• Enhanced XML sitemap submission to prevent duplicate entries by checking and updating existing pages or adding new ones as needed.
• Reworked chatbot settings to enable individual autosave after updates, removing the need for manual saving.
• Fixed paragraph formatting in the chatbot UI to display line breaks and improve readability.

1.5.9

• Enhanced transcripts page with new analytics dashboard and improved UI
• Added support for X.AI's Grok model
• Improved message formatting to preserve paragraphs in intro messages
• Updated admin panel interface with better organization and styling
• Added better mobile responsiveness across admin screens

1.5.8

• Introduced a new setting to require an email address before starting a chat. When enabled, this email will be displayed at the top of the chat transcript if needed.

1.5.7

• Enhanced Complianz plugin integration to support the premium version and improve reliability.
• Fixed an issue where names were not appearing in chat transcripts for logged-in users.
• Added the ability to customize the title bar icon in the theme settings.
• Grouped intents by category in dropdown menus for better organization and usability.

1.5.6

• Improved "Add to Cart" and product recommendation intents for WooCommerce.
• Enhanced Brave Search intent for more accurate and structured results.
• Added an Edit button to the intent management section for easier adjustments.
• Fixed the Word document upload toolbar button for seamless functionality.

1.5.5

• Chat transcripts now display in newest-to-oldest order and are mobile responsive.
• Updated various setting texts with clearer descriptions for better usability.
• Fixed issue with rate limit not working properly.
• Added Word document upload to the frontend toolbar for direct chatbot interface use.
• Improved chatbot's contextual response accuracy.
• Major enhancements to "Add to Cart," "Checkout," and "Chat with PDF via URL" intents.

1.5.4

• Enhanced chat transcripts layout for improved readability, better formatting support (e.g., bold, italics), and inclusion of test agent names from MxChat AI Agents.
• Introduced MxChat AI Agents, now available free for Pro users for a limited time, providing a revolutionary way to test and deploy your chatbot.

1.5.3

• Major bug fix to the similarity threshold comparison which prevented the chatbot from finding relevant content.

1.5.2

• Enhanced checkout intent functionality to work more robustly, no longer requiring add-to-cart intent trigger.
• Fixed issue with send button not displaying properly on iPhone/iOS devices.
• Added admin control for similarity threshold matching to fine-tune relevant content results.

1.5.1

• Vastly improved the ability for the chatbot to give contextually relevant responses from the knowledge database.
• Fixed the issue with loops in the lead capture intent.
• Updated the PDF upload icon in the frontend chatbot UI to a clearer design, now showing a PDF file icon.
• Enhanced the order history intent, recommendation intent, and product card intent for more robust and contextually relevant responses.

1.5

• Live Agent Transfer: Seamless integration for live agent handoffs and AI chatbot switching.
• PDF Toolbar: Added PDF upload to the chatbot interface and knowledge base processing with cron jobs.

1.4.6

• Product Recommendation Intent: Added personalized product recommendations based on order history, cart contents, and trending items.
• Custom Chatbot Icon: Users can upload custom PNG icons for a more personalized chatbot appearance.
• Codeblock Copy Button: Introduced a copy button for codeblocks to simplify copying code snippets.
• Expanded Popular Questions: Increased flexibility by allowing more than the default three popular questions.
• CSS Compatibility Fixes: Improved chatbot CSS for better theme compatibility.

1.4.5

• Fixed "Open Links in New Tab" Setting: Resolved an issue where the setting to open links in a new tab was not functioning as expected.

1.4.4

• Custom Rate Limits: Set different rate limits for logged-in and logged-out users.
• PDF Intent Enhancements: Added customizable trigger, success, and error messages, plus a max PDF page limit setting.
• Improved Flexibility: Greater control over chatbot behavior and user interactions.

1.4.3

• PDF Intent: Added support for processing and analyzing PDF content via provided URLs using vector embeddings.
• Compatibility Fix: Fixed a rendering issue that prevented the chatbot from displaying in certain environments.

1.4.2

• Fixed Knowledge Search: Fixed a bug impacting the ability to search knowledge database information.

1.4.1

• Fixed Intent Loading Issue: Fixed a bug which prevented new intents from being shown on certain installs.

1.4

• Customizable Sensitivity Threshold: Added support for individual sensitivity thresholds on each intent, offering more precise control over intent recognition.
• Enhanced Usability Improvements: Introduced a "Delete All" button for quick knowledgebase management, resolved activation key UI issues to prevent unnecessary re-activation, and improved chatbot viewport scrolling for better visibility of longer responses.

1.3

• Advanced Intent Recognition: Introduced vector embedding for enhanced intent detection, improving chatbot responsiveness.
• New Integrations: Added Brave Web Search, Brave Image Search, and DALL-E Image Generation intents.
• Security Update: Minor update to unserialization handling for enhanced security.

1.2.1

• Product Card Display: Added a dynamic product card for WooCommerce users, showing product image, price, and an "Add to Cart" button triggered by product-related keywords.
• Enhanced Popular Questions and Pre-Chat Message functionalities for improved user engagement and streamlined chat initiation.

1.2

• Added Popular Questions Buttons with one free question and two available in the Pro version.
• Added Inline Edit Button to the Knowledge Database for easy content management.

1.1.9

• Added integration with Claude (Anthropic) API (Pro feature) for advanced conversational models like Claude 3.5 Sonnet and Claude 3 Haiku.

1.1.8

• Added integration with X.AI API (Pro feature) for advanced chat completions using models like grok-beta.
• Introduced new model selection dropdown that separates OpenAI and X.AI models, with X.AI models disabled for free users.
• Enhanced API key management, allowing users to input and manage both OpenAI and X.AI API keys in settings.

1.1.7

• Added chat session persistence option for users to maintain conversations across visits for up to 24 hours.
• Updated navigation tabs CSS and scripts to prevent conflicts with other plugins.
• Rate limit settings are now available to all users, offering better control over chat usage.

1.1.6

• Minor CSS update.

1.1.5

• Fixed error when users didn't have WooCommerce it would return "Error communicating with server".