My Observer AI Shopping Assistant for WooCommerce – Product Q&A Chat
| 开发者 | DarrisB |
|---|---|
| 更新时间 | 2026年10月13日 19:10 |
| PHP版本: | 8.2 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Search is free. Finding the right products for a question works through MyObserver at no cost. You connect it with one click in the plugin settings.
- Chat uses your own AI key. Answers are written by OpenAI or Claude using an API key from your own account, so you pay the AI provider directly. With gpt-4o-mini that is about $1 per 1,000 chats.
- You stay in control. Choose the provider and model, cap how long answers can be, and limit how many messages one visitor or your whole site can send.
- It never breaks. If smart search is not connected, or the service is busy, the chat falls back to normal keyword search of your catalog for that question.
- Product-aware chat that can reference your catalog content
- Optional document-aware answers (shipping, sizing, care guides) linked to WooCommerce products
- A simple setup flow inside wp-admin
- Protection against runaway AI costs (answer length cap and message limits)
- A choice of OpenAI or Claude for the chat answers How it works at a high level:
- Your WooCommerce products are indexed. The text is turned into search vectors by the MyObserver search service (after you click Connect) and stored on your own site.
- Optional TXT, CSV, DOCX, and text-based PDF files can be uploaded into the Product Intelligence Engine.
- A shopper's question is matched against your products and documents.
- Your chosen AI provider (OpenAI or Claude, with your own key) writes the final answer from what was found. The storefront chat widget can be embedded with a shortcode or auto-injected in the footer, and the admin experience includes a modern settings screen for provider settings, limits and document management.
安装:
- Upload the plugin folder to
/wp-content/plugins/. - Activate the plugin in WordPress.
- Confirm WooCommerce is installed and active.
- Go to
My Observer > RAG for WooCommerce. - Add your
OpenAI API KeyorClaude API Keyfor chat answers and save. - Click Connect to turn on free smart search (optional).
- Optionally upload knowledge documents in the Product Intelligence Engine section.
- Add shortcode
[myobserver_rag_widget]to a page, or enable auto inject.
屏幕截图:
常见问题:
Does this plugin require WooCommerce?
Yes. WooCommerce must be installed and active.
Do I have to connect to MyObserver?
No. Until you click Connect, nothing is sent to MyObserver and your store uses keyword search of your catalog. Connecting turns on smart search, which understands what the shopper means rather than only matching words.
What does it cost?
Smart search through MyObserver is free. Chat answers are paid to OpenAI or Anthropic with your own key. With gpt-4o-mini that is about $1 per 1,000 chats. You can limit answer length and the number of messages per visitor and per site.
Is my OpenAI or Claude key shared with MyObserver?
No. Your key is used only to talk to api.openai.com (OpenAI) or api.anthropic.com (Claude). It is never sent to MyObserver or anywhere else.
Can I place the chat widget manually?
Yes. Use [myobserver_rag_widget] (or legacy [rag_bot_widget]) in any page, post, or block shortcode element.
Is product indexing automatic?
Once smart search is connected, edited products are queued automatically via WP Cron. You can also run a full "Rebuild index" from My Observer > RAG for WooCommerce.
I updated from an older version. Do I need to do anything?
If your search index was built with OpenAI's text-embedding-3-small model (the default), it keeps working and you only need to click Connect. If it was built with any other model, or with the old Claude embeddings setting, the settings screen tells you to connect and rebuild the index. Until then your store uses keyword search.
Why does Connect fail with an ownership check error?
MyObserver confirms you own the site by fetching a short-lived code from /wp-json/myobserver-rag/v1/search-verify on your site. This fails on local or staging sites that are not reachable from the internet, when a security plugin blocks the WordPress REST API, or when a firewall blocks the request.
Can I upload documents to improve retrieval?
Yes. The Product Intelligence Engine lets you upload TXT, CSV, DOCX, and text-based PDF files, review them in the admin queue, and link them to WooCommerce products.
Does this plugin include payment or subscription checkout by itself?
Core storefront assistant functionality is in this plugin. Optional advanced add-ons are provided separately.
Does this plugin require an external vector database?
No. It uses a high-performance, file-based embedded vector database written in native PHP, separate from your MySQL database.
更新日志:
- Smart search now runs through MyObserver and is free. It is opt-in: nothing is sent to MyObserver until you click Connect in the plugin settings. Your OpenAI or Claude key is only used for chat answers and is never sent to MyObserver.
- If smart search is not connected, or the service is busy or unavailable, the chat quietly uses keyword search of your catalog instead, so it keeps working.
- Products and documents that could not be indexed are retried automatically in the background.
- Updating from an earlier version: an index built with OpenAI text-embedding-3-small is kept as it is. An index built with any other model, or with the old Claude embeddings setting, needs one click on Rebuild index after connecting. The settings screen explains this.
- New: message limits to protect your AI bill. By default each visitor can send 20 messages per 10 minutes and the whole site 300 per hour. Visitors who go over see a friendly message. Both limits can be changed.
- New: a cap on how long chat answers can be (default 500 tokens, between 100 and 2000).
- Chat now remembers 4 turns of conversation by default instead of 10, which lowers cost. Your saved value is not changed.
- Claude chat now defaults to Claude Haiku 5.5. Sites still using a retired Claude 3 model are moved to it automatically.
- Claude instructions are now sent in Claude's dedicated system field, which follows them more reliably.
- Removed the custom Claude embeddings endpoint, and the option to create search vectors with your own OpenAI or Claude key. Search vectors now come only from MyObserver.
- Hosted chat and remote catalog sync are not part of this release.
- The plugin is now named "My Observer AI Shopping Assistant for WooCommerce – Product Q&A Chat".
- Added a customer-safe fallback response when a hosted store reaches its monthly chat allowance, without exposing plan, billing, credit, or upgrade details in the storefront chat.
- Added hosted monthly message usage to the admin UI, including the current usage, limit, reset date, and an Upgrade to Pro action for free stores that reach their allowance.
- Prevented chat attempts made after the monthly allowance is exhausted from increasing the usage counter.
- Added persistent hosted storage for original uploaded document files, with tenant-isolated references and cleanup when a document is replaced or deleted.
- Added hosted document upload limits and clearer storage-limit errors based on the active plan.
- Added hosted mode.
- Updated release packaging and docs for the current
My Observer > RAG for WooCommerceadmin path. - Refined admin labeling so the release matches the current Woo-RAG WordPress menu.
- Updated broken links in chat window.
- Added the new Angular-powered admin settings experience for
My Observer > RAG for WooCommerce. - Added the Product Intelligence Engine for document uploads, document-to-product linking, queue review, and document reindex actions.
- Extended retrieval so uploaded document knowledge can be searched alongside WooCommerce product context.
- Added PDF text extraction support for text-based PDFs during document ingest.
- Improved WordPress admin runtime loading and nonce/config bootstrapping for the new settings UI.
- Cleaned plugin packaging and install structure for WordPress upload/activation compatibility.
- Added built-in diagnostics views for index health, retrieval testing, and live product/document vector reporting.
- Improved the document library UI with queue-style browsing, document totals, inline status messaging, and modal-based linked product review.
- Added document delete actions with automatic vector-store compaction so document counts and storage feedback update more reliably after cleanup.
- Improved full product reindex behavior to rebuild cleanly, compact the local vector store, and report more accurate live index counts.
- Added page-aware storefront chat context so retrieval can prefer the current product, listing, search, cart, or checkout context when relevant.
- Improved local widget and settings UX with better overflow handling, right-aligned save actions, overlay diagnostics results, and immediate readiness updates after saving API credentials.
- Hardened API key handling so saved keys are not returned to the enhanced UI or printed into fallback settings fields.
- Changed the shipped extension manifest to an empty tabs list so production installs do not expose premium placeholder tabs by default.
- Initial public release.