NeoGrow: Loyalty Points, Photo Reviews & UGC for WooCommerce
| 开发者 | mtpamir |
|---|---|
| 更新时间 | 2026年8月25日 17:44 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Points for Purchases: Award points based on the amount spent (e.g., Earn 1 Point for every $1 spent).
- Point Redemption: Customers can redeem their points for discounts directly at the Checkout or Cart page.
- Automated Expiry (FIFO): Set points to expire automatically after a set period (e.g., 6 Months).
- My Account Integration: Customers can track their live balance and full Transaction History inside their account dashboard.
- Correct on Multi-Currency Stores: Points are always calculated against your store's base currency, so the same basket earns the same points whatever currency the customer paid in, and redemption discounts are shown in the currency they are browsing. WooPayments, CURCY and FOX are supported with no configuration; other switchers connect through two documented filters. If a switcher is converting prices and NeoGrow cannot read its rate, it tells you rather than calculating quietly with the wrong one.
- HPOS Ready: Fully compatible with WooCommerce High-Performance Order Storage for maximum speed. 2. Viral Photo Reviews (UGC) Boost conversion rates by incentivizing customers to upload real photos of your products.
- Incentivized Uploads: Configure bonus points for photo reviews vs standard text reviews.
- Visual Social Proof: Display customer photos in a beautiful, native lightbox overlay on product pages.
- Seamless Moderation: Approve or reject reviews directly from the standard WordPress/WooCommerce comments queue.
- Frictionless Form: A clean "Upload Photo" button is automatically injected into your theme's existing review form. 3. Analytics & Branding
- Growth Dashboard: Real-time analytics showing Points Issued, Points Redeemed, and UGC performance trends.
- Branding Settings: Customize the core color palette (Primary & Success colors) to match your store's identity.
- Audit Trail: A global Points Log keeps a permanent record of every point movement (expiry, earn, spend, or manual adjustment).
安装:
- Upload the plugin files to the
/wp-content/plugins/neogrow-loyaltydirectory, or install through the WordPress plugins screen. - Activate the plugin. You will be redirected to the Setup Wizard.
- Follow the 2-minute wizard to set your point values and review rewards.
- Navigate to Marketing > NeoGrow to fine-tune your configuration or design.
屏幕截图:
常见问题:
Where is the NeoGrow menu?
NeoGrow lives under Marketing > NeoGrow, alongside WooCommerce's own marketing tools. If the WooCommerce Marketing menu is disabled on your site, it appears under WooCommerce > NeoGrow instead. Direct links to admin.php?page=neogrow keep working either way.
How does NeoGrow affect my site speed?
NeoGrow is built for scale. It uses an optimized custom database table (wp_neogrow_points) to handle point calculations, so even with thousands of active customers your checkout remains snappy and your server resources stay low.
Does NeoGrow work with the Cart and Checkout blocks?
Yes. The redemption panel appears automatically in both the block-based Cart and Checkout and the classic shortcode versions, with no setup needed. Points are applied through the WooCommerce Store API, so the order totals update live without a page reload. The [neogrow_cart_redemption] shortcode is still available if you want to place the form somewhere else, such as a custom landing page.
Why is the redemption form hidden for some users?
To maintain a clean and high-converting checkout experience, NeoGrow intelligently hides the redemption form if:
- The user is a Guest (not logged in).
- The user has a 0 point balance. We believe in showing users only the actions they can actually take.
Can I customize the look of the "Redeem" form?
Absolutely. NeoGrow is designed to inherit your theme's styling for buttons and inputs automatically. If you need more granular control, the form is wrapped in unique CSS classes (.neogrow-redemption-wrap), allowing you to apply custom styles without editing core files.
Points weren't awarded after a purchase!
Please verify three things:
- Is the Order Status set to Completed? (Points are issued upon successful completion).
- Was the user logged in during checkout? (Guest checkouts cannot track point history).
- Have you saved your settings? Ensure you’ve clicked "Save" in the NeoGrow dashboard at least once to initialize the engine.
Images aren't uploading to reviews!
Ensure your /wp-content/uploads/ directory is writable. Also, check that the image size doesn't exceed your server's maximum upload limit.
Why don't my dashboard stats update immediately?
To ensure high performance, NeoGrow caches dashboard statistics for one hour. Your live points data is safe; the analytics just take a moment to refresh.
Does NeoGrow count my past reviews or orders?
No. NeoGrow starts tracking from the moment it is activated. It is not retroactive. You can use the "Manual Adjustment" feature to reward long-time customers if needed.
Are Shipping/Taxes included in points?
No. Points are calculated on the order subtotal — the value of the products themselves — so tax, shipping and fees never earn points. Sale prices are already reflected in the subtotal. Coupon discounts are not, so a coupon does not reduce what a customer earns; the neogrow_earn_base_amount filter lets you change that if you would rather it did.
What happens if I refund an order?
Points are not adjusted automatically. Go to Users > Edit User to add or remove points by hand, with a reason recorded in the Points Log. Automatic adjustment on refund and cancellation is available in NeoGrow Pro.
Do points expire?
Yes. Points expire 6 months after they were earned. NeoGrow uses a FIFO (First-In, First-Out) system, so the oldest points are always spent first. Setting your own expiry window, or turning expiry off entirely, is available in NeoGrow Pro, a separate add-on.
Can I reward customers for their birthdays?
NeoGrow is designed to work seamlessly with NeoLite Birthday Bash. While NeoGrow handles the points engine, Birthday Bash automates the 'Happy Birthday' rewards, creating a complete retention loop for your store.
Is it compatible with my Theme?
Yes. NeoGrow hooks into standard WooCommerce locations and works seamlessly with any well-coded WooCommerce-compatible theme.
Still have questions?
Our engineers are here to help! Please open a ticket in the WordPress.org support forum, and we’ll help you get NeoGrow running perfectly on your store.
更新日志:
- Fix: Points are now calculated on the order subtotal, as the documentation has always stated. Earlier versions used the order total, so tax, shipping and fees earned points too. On a store charging tax or postage this reduces what new orders award — a $50 order with $10 postage now earns 50 points rather than 60. Points already awarded are not changed. Use the
neogrow_earn_base_amountfilter to award on the order total instead, if that is what you want. - Fix: Correct point earning and redemption on multi-currency stores. Points were previously calculated on the order total in the customer's selected currency while the earn rate is configured in the store's base currency, so a store selling in more than one currency awarded too many or too few points by the exchange rate. Orders are now converted back to the base currency (using the exchange rate recorded on the order where available) before points are calculated. Points already awarded by earlier versions are not changed.
- Fix: The redemption discount is now converted into the customer's selected currency before it is applied to the cart, so the discount shown and charged matches the rest of the cart instead of being a base-currency figure on a converted total.
- Fix: The redemption cap, the product page "Earn X points" message and the My Account earn-rate text now convert between the selected and base currency, so the numbers quoted match the points actually awarded.
- New: If a currency switcher is converting your prices and NeoGrow cannot read the rate it is using, an admin notice now says so, rather than letting points be silently miscalculated. It names the currency, is dismissible, and disappears on its own once the rate can be read.
- New: Native support for three currency switchers, with no configuration needed: the multi-currency built into WooPayments, CURCY (Multi Currency for WooCommerce) and FOX – Currency Switcher Professional (formerly WOOCS). Other switchers can integrate through the new
neogrow_currency_rateandneogrow_order_exchange_ratefilters; with no switcher active, behaviour is unchanged. - Changed: NeoGrow now lives under Marketing > NeoGrow (or WooCommerce > NeoGrow when the Marketing menu is disabled), following the WooCommerce navigation guidelines, instead of adding its own top-level menu. All existing links and bookmarks to the page keep working.
- New: The Plugins screen now offers both a Dashboard and a Settings link for NeoGrow.
- Changed: The read-only "Points Expiry (Months)" row has been removed from the settings screen. Point expiry is unchanged — points still expire after 6 months on a FIFO basis; the plugin simply no longer displays a setting that could not be edited. The NeoGrow Pro add-on provides the configurable expiry window.
- Changed: Reworded parts of the plugin description and FAQ.
- Compatibility: Tested up to WordPress 7.1.
- New: Native support for the WooCommerce Cart and Checkout blocks. The redemption panel now appears automatically in both blocks and updates order totals live through the Store API. The old workaround of pasting a shortcode into a Shortcode block is no longer needed, and the notice asking you to do so has been removed.
- New: In the Cart and Checkout blocks the redemption panel now sits directly above the "Add coupons" row, so points are applied alongside coupons and before shipping, tax and the order total are worked out.
- New: The panel now states the discount your points are worth, for example "You are using 200 points for a $2.00 discount", formatted in your store's currency.
- New: Two filters for add-ons, neogrow_review_media_ids and neogrow_review_media_html, allowing the media shown with a review to be extended or replaced.
- New: A documented developer API of hooks and filters, plus the NeoGrow\API\Points class, so add-ons can extend earning, redemption, reviews, expiry and the admin screens. See the plugin's HookDocs reference.
- New: You can rename "points" to anything you like from a single filter.
- Security: Review photo uploads now require a logged-in user and are restricted to product reviews. The temporary upload permission granted during an upload is scoped to the review author instead of being granted site-wide.
- Fix: Points are no longer over-deducted when the redeemed amount exceeds the cart value. The points debited now always match the discount actually granted, and the balance is re-checked at the moment of purchase.
- Fix: Resolved a fatal error on PHP 7.4 caused by a PHP 8.0-only function on the settings screen.
- Fix: Resolved a fatal error when cart totals are calculated without a customer session (Store API, cron and WP-CLI).
- Fix: The points balance cache now uses a dedicated cache group, preventing collisions with other plugins.
- Fix: Applying no points, or fewer than a required minimum, no longer reports "Applied" on the classic cart and then quietly leaves the discount off. Both are now refused with an explanation, matching how the Cart and Checkout blocks already behaved.
- Fix: Database updates now run on any request rather than only inside wp-admin, so stores administered entirely over WP-CLI or a headless front end are no longer left on an older database version.
- Tweak: The redemption form now shows a message when the requested points cannot be applied, and caps the input at the redeemable amount.
- Tweak: Removed the 500-point seed previously granted to the administrator who activated the plugin. Existing balances are unaffected.
- Tweak: Database tables are now versioned so that future schema changes reach existing installations, and uninstalling now cleans up review photos, review meta and per-site data on multisite.
- Performance: The daily expiry job is now batched instead of loading every customer at once, and the review photo lookup no longer runs one query per review on product pages.
- Enhancement: Dynamic Admin Colors. settings page now adapts dynamically to match the active WordPress user's selected "Administration Color Scheme".
- UI: Implemented neo-unified-table striped layouts for both the Loyalty & Rewards Settings page and Design Customization page.
- Compatibility: Fully tested and declared compatible with WordPress 7.0.
- New: Dynamic strategy preview in settings (Real-time ROI calculation).
- Enhancement: Added decimal support for points-per-dollar ratios.
- Stability: Improved input sanitization to prevent calculation errors.
- Fix: Resolved undefined variable warnings in Frontend Assets.
- New: Added FAQ to documentation.
- Tweak: Optimized asset loading logic.
- Added 500 bonus points for admin users upon first-time installation.
- Improved WooCommerce Blocks compatibility (Cart and Checkout support).
- Added Official Documentation links in the Guide & Help dashboard.
- Fixed minor UI layout issues in the settings panel.
- Initial Release.
- Loyalty Points Engine (FIFO Expiry).
- Viral Photo Reviews & Lightbox Display.
- Full HPOS (High-Performance Order Storage) Compatibility.
- Custom Database Table architecture.
- Integrated Setup Wizard.