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WordPress HelpDesk & Support Ticket System Plugin - Octrace Support

开发者 octrace
freemius
更新时间 2024年2月1日 21:10
PHP版本: 7.2 及以上
WordPress版本: 6.4
版权: GPLv2 or later
版权网址: 版权信息

标签

support help helpdesk tickets support desk ticket system support ticket

下载

1.2.1 1.0.0 1.1.0 1.2.0 1.2.2 1.2.3 1.2.4 1.2.5 1.2.6 1.2.7

详情介绍:

Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site. Easy support requests management - Spend less time and effort on providing support for your customers and focus on your business instead. Enjoy Quick and Simple Integration - Just copy-paste two shortcodes from the documentation into your website to start. Features PRO Extend the basic functionality with Octrace Support PRO version, which includes the following extra features:

安装:

From your WordPress dashboard
  1. Visit Plugins > Add New
  2. Search for "Octrace Support"
  3. Activate Octrace Support from your Plugins page
  4. Add the Support Request Form Gutenberg block into any of your pages to start receiving support requests from it.
  5. Read the documentation to get additional info

屏幕截图:

  • Manage Support Tickets
  • Support Agents
  • General Support Configuration
  • Support Status List Configuration
  • Support Attachments Configuration

常见问题:

What kind of support do you provide?

Email: Support is provided via support@octrace.com email. Help Desk: Open a Support Ticket

更新日志:

1.2.7 Release Date - 1 February 2024 1.2.6 Release Date - 25 November 2023 1.2.5 Release Date - 8 November 2023 1.2.4 Release Date - 13 February 2023 1.2.3 Release Date - 19 March 2022 1.2.2 Release Date - 27 February 2021 1.2.1 Release Date - 12 December 2020 1.2.0 Release Date - 4 November 2020 1.1.0 Release Date - 1 November 2020 1.0.0 Release Date - 30 October 2020