RewardMate is a comprehensive loyalty program plugin for WooCommerce that lets store owners reward customers with points for purchases, daily check-ins, and other interactions. These points can then be redeemed for discounts on future orders, providing an incentive for customers to return and make more purchases.
RewardMate (Free Features):
- Core Point Earning: Set a global purchase earn ratio (e.g. 1 point per $1 spent).
- Redeemable Discounts: Customers use accumulated points for discounts during checkout.
- Checkout Redemption Slider: Let customers choose exactly how many points to apply at checkout.
- Point Display: Show point values on product pages and at checkout to keep customers informed.
- Daily Check-In Bonus: Customers can check in daily on their account page to earn bonus points.
- Spin Wheel Feature: Offer a fun spin wheel option, allowing customers to win points for future purchases.
- Customer Wallet: Dedicated My Account wallet tab showing balance stats and point history.
- Admin Point Control: Easily increase or decrease points from the admin panel.
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Automatic Refund Adjustments: Adjust customers' points balances automatically when an order is refunded.
RewardMate Pro (Premium Add-on Features):
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Points Expiry & Grace Recovery: Expire inactive balances automatically after a defined period, with grace recovery on next purchase.
- Automation & Milestone Rewards: Reward birthdays, account anniversaries, and first purchase anniversaries.
- Email Notification Controls: Customizable notification templates for points earned, points redeemed, expiry reminders, tier upgrades, referral rewards, and manual adjustments.
- Dynamic Tiered Loyalty Levels: Create custom loyalty tiers with spend thresholds and earn multipliers.
- Referral Rewards: Award points to both referrer and referee after a referee's first completed order.
- Category/Product Multipliers and Exclusions: Fine-grained rules to boost (e.g. 2x) or exclude specific products and categories.
- Reward Products (Point Purchases): Allow customers to redeem points for specific products (e.g. 1000 points = Free Mug).
- Campaign Scheduler: Run time-based promotional boosts automatically (e.g., Black Friday Double Points).
- High-Redemption Approval Queue: Require manual admin approval for redemptions above a defined threshold.
- Abuse Protection: Built-in rate limiting for daily check-ins, spin wheels, and suspicious shared-IP registries.
- Fraud Review Dashboard: Track suspicious activity flags and manage manual reviews.
- CSV Import/Export: Migrate user balances, point history, order ledger records, and liability reports.
- Bulk Points Adjustment: Add or deduct points by user IDs, role, loyalty tier, or custom customer lists.
- REST API + Webhooks: Secure external access to read/update balances and receive points-changed events.
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Advanced Redemption Governance: Coupon stacking rules, minimum points required, and custom redeem increments.
How It Works:
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Customers earn points when they purchase products.
- Admins can configure point values globally or per product.
- Points can be used as discounts on future orders.
- Points are displayed to users on the product page and at checkout.