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OneDesk

开发者 onedesk
tylerrwatsonn
更新时间 2023年5月31日 00:07
PHP版本: 5.5.36 及以上
WordPress版本: 6.2.2
版权: GNU GPL v2
版权网址: 版权信息

标签

accessibility customer productivity feedback business messenger software solutions project management tasks

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详情介绍:

OneDesk provides your business with three customer-facing apps that you can put on your website to start interacting with your customers and website visitors. This process is now made even simpler with the creation of this plugin. Simply follow the installation steps and provide your customers with quick access to the OneDesk widget that houses the following features: 1 - The Messenger tab application allows you to chat with your customers in real time. These chats can then be captured as tickets. 2 - The Portal tab provides an interface for your customers to track their tickets with you. Once here, they can update themselves on the status, as well as engage with the agents responsible for their ticket. 3 - The New tab provides a form for your customer to submit new tickets. Through this plugin, access to your OneDesk customer apps can now be incorporated into your website in just a couple of clicks! For more information about these applications, please visit https://www.onedesk.com/videos-using-onedesk/customer-apps/.

安装:

  1. Install the OneDesk plugin
  2. Activate the OneDesk plugin and click on the adjacent “Settings” link
  3. Once in the OneDesk Plugin settings page, fill in your URI in the required field and optionally customize any or all additional widget settings
  4. Navigate to ”Widgets” through the ”Appearance” tab on the left and add the OneDesk Widget to your website's footer

屏幕截图:

  • Closed OneDesk widget
  • Minimally expanded OneDesk widget
  • Maximally expanded OneDesk widget

升级注意事项:

Upgrading your OneDesk plugin will allow you to stay up to date with any new features and/or bug fixes.

更新日志:

v0.1.0