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Live Chat & AI Chatbot for Your Website – onWebChat

开发者 onwebchat_dev
更新时间 2026年3月17日 20:59
PHP版本: 5.4 及以上
WordPress版本: 6.9
版权: GPLv2
版权网址: 版权信息

标签

live chat wordpress live chat customer support chat woocommerce chatbot ai chatbot

下载

1.0.6 1.0.7 1.0.8 1.0.9 2.0.0 2.0.1 2.1.0 3.0.1 3.0.2 3.0.3 3.0.4 3.0.5 3.1.0 3.2.0 3.5.0 1.0 1.0.13 2.0.2 1.0.10 1.0.5 3.5.1 3.5.3 1.0.2 1.0.3 1.0.4 1.0.11 1.0.12 3.3.1 1.0.1 3.3.0 3.3.2 3.4.0 3.4.1

详情介绍:

Turn More Visitors into Customers with Live Chat + AI onWebChat is a powerful WordPress live chat plugin with a built-in AI chatbot that works around the clock — so you never miss a lead, even when your team is offline. Whether you run a WooCommerce store, a service business, or a content site, onWebChat helps you engage visitors in real time, answer questions automatically with AI, and convert more browsers into buyers. WooCommerce AI Integration Your AI chatbot automatically syncs your entire product catalog — names, descriptions, and links — and answers product questions with real, accurate data. No manual training. No extra setup. 🎁 Start Free: Sign up today and get a 1-month free trial of the Pro AI Plan plus 50 free AI bot credits to test everything risk-free. See all plans → Why Choose onWebChat? 💬 Live Chat That Converts Talk to visitors in real time, answer their questions, and guide them to a purchase — before they leave your site. 🤖 AI Chatbot, 24/7 Your AI chatbot handles common questions automatically — day or night — so your team can focus on what matters most. 🛒 WooCommerce-Ready Sync your product catalog in one click. Your chatbot learns your store and gives customers accurate product info, instantly. 📊 Real-Time Visitor Monitoring See who's on your site, what they're browsing, and where they're from — then reach out at exactly the right moment. 📱 Chat From Anywhere Manage conversations on the go with the iOS and Android mobile apps. Key Features
  • **AI Chatbot:** Instant, automated answers 24/7 — in any language.
  • **WooCommerce Integration:** Auto-sync your product catalog for AI-powered product Q&A.
  • **Customizable Chat Widget:** Fully match your brand's colors, text, and style.
  • **Live Visitor Monitoring:** Real-time activity tracking with geolocation.
  • **Chat Triggers:** Proactively start conversations based on visitor behavior.
  • **Department Routing:** Send chats to the right team or agent automatically.
  • **AI Text Correction:** Fix grammar and improve replies on the fly.
  • **Typing Preview:** See what visitors are about to send before they hit enter.
  • **Chat Ratings:** Collect instant customer feedback after every chat.
  • **Agent Transfers:** Hand off live conversations between agents seamlessly.
  • **Offline Email Form:** Capture messages and leads when your team is away.
  • **Mobile Apps:** iOS and Android apps for support on the go.
  • **Analytics & Reporting:** Track chat volume, response times, and satisfaction scores.
  • **GDPR Compliant:** SSL-secured and privacy-ready.
    • A Better Experience for Your Customers Getting Started in Under 60 Seconds
    1. Install the onWebChat plugin
    2. Create your free account
    3. Connect your account in the plugin settings
    4. Your live chat widget goes live instantly — no coding required
    Note: If you have trouble connecting via email/password (e.g. due to a firewall), you can use your Chat ID from the onWebChat Dashboard instead.
    Need help? Chat with our team directly on onwebchat.com.

    安装:

    1. Install the Plugin: Search for "onWebChat" in your WordPress plugin directory and activate. 2. Sign Up: Create a free account at onWebChat.com. 3. Connect: Enter your email and password (or Chat ID) in the plugin settings. 4. Go Live: Your chat widget appears on your site immediately — no setup wizard, no code.

    屏幕截图:

    • Real-Time Visitor Monitoring — see who's on your site and engage at the perfect moment
    • WooCommerce Integration Settings — sync your product catalog for AI-powered support
    • Live Chat Widget — clean, customizable, and mobile-friendly

    常见问题:

    Is onWebChat free?

    Yes! No credit card is required. Our Free Plan includes almost all core features and is a great fit for most small businesses. New accounts also receive a 1-month free trial of the Pro AI Plan and 50 AI bot credits to test the full AI chatbot experience.

    How does the WooCommerce integration work?

    If WooCommerce is installed, you can enable automatic product sync in the onWebChat settings. Your AI chatbot will learn your product catalog — names, descriptions, and links — and use that information to answer customer questions accurately. Products sync automatically when added, updated, or deleted, and you can run a bulk sync for existing products at any time.

    Is my WooCommerce data safe?

    Absolutely. Product sync is secured with HMAC-SHA256 authentication and a unique secret key. Only essential product data (name, description, URL) is synced — no customer data, orders, or payment information is ever transmitted.

    How does the AI chatbot work?

    You provide training data in the form of questions and answers. The AI chatbot uses this data (plus WooCommerce product info, if enabled) to answer visitor questions automatically — in any language, even with spelling mistakes. You receive 50 free bot credits on signup to get started.

    What does the Pro AI Plan include?

    Everything in the Free Plan, plus: advanced AI chatbot with more bot credits, unlimited chat history, and white-label customization (remove the onWebChat branding).

    How is the AI chatbot priced?

    After your free 50 credits, AI chatbot access requires the Pro AI Plan (starting at one agent). Bot credits start at $6 for 200 chat sessions, with volume discounts available.

    Does the AI understand multiple languages?

    Yes. The AI chatbot can understand and respond in your visitor's language — regardless of the language your training data is written in. It also handles typos and informal phrasing naturally.

    Can I show or hide the chat widget on specific pages?

    Yes. You can control exactly which pages show the live chat widget from within the onWebChat plugin settings.

    Can I hide the chat widget when I'm offline?

    Yes — simply deselect "Use Offline Form" in your dashboard to hide the widget when no agents are available.

    Is there a white-label option?

    Yes. The Pro AI Plan lets you remove the onWebChat logo from the chat widget.

    Can I monitor visitor activity in real time?

    Yes. The real-time monitoring dashboard shows who is on your site, their location, what pages they've visited, and more — so you can proactively start conversations at the right moment.

    Can chats be transferred between agents?

    Yes. Active conversations can be transferred to any available agent at any time.

    Can I invite visitors to chat?

    Yes. Use automated chat Triggers based on visitor behavior, or manually invite any visitor from the monitoring dashboard.

    How secure is onWebChat?

    All chat data is encrypted with SSL. Product sync uses HMAC-SHA256 authentication. onWebChat is fully GDPR compliant.

    Which languages are supported in the dashboard?

    The dashboard supports English, Swedish, German, French, Italian, Spanish, Portuguese, Slovenian, Greek, and Turkish. The chat widget text can be fully customized in any language.

    I can't connect with my email and password — what should I do?

    If your connection is blocked (for example, by a firewall or server restriction), use your Chat ID instead. You can find it in the onWebChat Dashboard or in your registration email.

    更新日志:

    3.5.3 3.5.2 3.5.1 3.5.0 3.4.1 3.4.0 3.3.2 3.3.1 3.3.0 3.2.0 3.1.0 3.0.4 3.0.3 3.0.2 3.0.1 2.0.2 2.0.0 1.0