oomates

oomates is an AI agent built for WooCommerce that helps your store sell more, support faster, and capture leads automatically. Product Discovery & Sales Your customers can search, browse, and buy products directly inside the chat widget. oomates understands natural language queries, shows relevant products with variants, and lets shoppers add items to their WooCommerce cart without leaving the conversation. Customer Support oomates answers questions about orders, shipping, returns, and store policies using your store's actual data. When it can't resolve an issue, it automatically creates a support ticket for your team. Lead Capture & Scheduling Qualify leads through natural conversation, book appointments via integrated calendar, and sync everything to your CRM. Key Features

• AI chat widget embedded on your store
• In-chat product search and cart management
• Real-time WooCommerce cart integration (add, update, remove items)
• Order status tracking and notifications
• WhatsApp channel support
• Email marketing automations (abandoned cart, post-purchase, welcome series, win-back)
• Custom agent persona and branded tone
• Configurable store rules and policies
• Support ticket escalation

How It Works

1. Install the plugin and enter your oomates secret key
2. The plugin embeds the oomates widget on every page of your store
3. Customers interact with your AI agent to find products, get support, and complete purchases

1. Upload the oomates folder to /wp-content/plugins/ or install via the WordPress plugin screen
2. Activate the plugin through the "Plugins" menu
3. Go to Settings > oomates and enter your secret key (starts with cpd_sk_)
4. The chat widget will appear on your store automatically

Requirements

• A oomates account — sign up at oomates.com
• WooCommerce 5.0 or later (optional — required only for cart, order, and automation features)

1.10.0

• Align with branded plugin