PallasMark – Video Proof & Buyer Approval for WooCommerce

Protect your WooCommerce store from "item not as described" disputes, chargebacks, and false damage claims — with automatic video proof of every order before it ships, plus optional buyer approval before the package ever leaves your warehouse. PallasMark records short video or photo proof of your orders during packing, and can require the buyer to review and approve that proof before you ship. If a dispute or chargeback happens later, you have timestamped, tamper-evident order proof showing exactly what left your warehouse and when — turning a "he said, she said" argument into an open-and-shut case backed by evidence. Typical use cases: high-value or fragile orders where "item not as described" claims are common, sellers who've been burned by chargebacks before, warehouses and 3PLs that want a documented, timestamped fulfillment record, and any WooCommerce store that wants proof of delivery beyond a courier's tracking number. This plugin automates the whole connection: paste a one-time connect token from your PallasMark account, click Connect to PallasMark, and the plugin registers itself with PallasMark and creates the order.created / order.updated webhooks on WooCommerce's modern REST API (wp_api_v3) — using the single webhook secret PallasMark actually verifies, so there's nothing left to copy between the two systems by hand. What this plugin does:

• Adds a WooCommerce → PallasMark settings page.
• On your click, calls PallasMark with your one-time connect token and this store's URL, receives back a webhook secret, and creates the order webhooks pointed at PallasMark using that secret — no manual webhook setup in WooCommerce → Settings → Advanced → Webhooks, and nothing to copy-paste into PallasMark yourself.
• Re-running "Connect to PallasMark" is safe — it replaces any previous PallasMark webhooks instead of creating duplicates.

What this plugin does NOT do: it does not send any order data anywhere by itself outside of the explicit setup action described above. Once connected, WooCommerce's own webhook delivery system sends the order payload to PallasMark whenever triggered by real order activity. You still need a PallasMark account to receive and use that data — this plugin is the WooCommerce-side half of the connection, not a full product on its own. After connecting here, you'll also need to click Connect WooCommerce inside PallasMark (Integrations page) to grant a read/write REST API key pair — this is what lets PallasMark write the proof link and approval status back onto your orders. The webhook connection alone only lets orders flow in; the REST key is what lets status flow back. External service disclosure: PallasMark is a hosted Software as a Service product, and this plugin talks to it in two distinct ways:

1. Install ping (automatic). On activation, on deactivation, and at most once every 24 hours while active, the plugin sends this site's own public URL plus the plugin/WordPress/WooCommerce version numbers to PallasMark — nothing else, no order/customer/product data. This lets PallasMark know your store has the plugin installed so we can reach out with setup help if you haven't connected yet; it does not require or create a PallasMark account. See == Privacy == below.
2. Store connection (explicit, your click). When you paste a connect token and click Connect to PallasMark, the plugin (a) calls PallasMark's registration API with that token and this site's URL to obtain a webhook secret, and (b) configures WooCommerce to send order-created and order-updated webhook payloads to the PallasMark service going forward. Depending on the order, those payloads may include customer contact, billing, shipping, product, and order-status data.

Use of the service is subject to the PallasMark Terms of Service and Privacy Policy.

1.0.8

• Added a lightweight "install ping" on activate/deactivate and a throttled daily heartbeat — sends only this site's URL and version numbers to PallasMark (no order/customer/product data), disclosed in full under the new == Privacy == section. Lets PallasMark know a store has the plugin installed even before an account exists, for support/setup outreach.
• Rewrote the plugin listing (description, tags, FAQ) to better reflect what merchants actually search for — chargeback protection, dispute protection, proof of delivery.
• Simplified the Installation section into one unified flow (the "already have an account" / "new to PallasMark" split was redundant since 1.0.7 — both cases now use the same login screen).

1.0.7

• Changed the "New here?" button to go to PallasMark's login screen instead of straight to signup — merchants who already have an account (adding a second store) were being pushed toward creating a duplicate one; login still offers a "create account" link for those who truly have none, with the same store info carried through.
• Clarified the connection steps on this page with a numbered 1-2-3 list instead of a single paragraph.

1.0.6

• Added a "Create a free PallasMark account" button for merchants who install this plugin directly from the WordPress.org search results without a PallasMark account yet — it opens signup with this store's URL already attached, so PallasMark's onboarding can skip straight to a connect token instead of a generic setup screen.

1.0.5

• Replaced the manual "copy a plugin-generated secret into PallasMark" step with a one-time connect token: paste it once, click Connect, and the plugin registers itself with PallasMark automatically. The previous flow had no way to actually get the plugin's secret into PallasMark, so webhook signature verification could never succeed — this fixes that.

1.0.4

• Declared WooCommerce as a required plugin dependency.

1.0.3

• Confirmed compatibility with WordPress 7.0 and WooCommerce 10.9.
• Added the external-service, data-transfer, Terms of Service, and Privacy Policy disclosure required for transparent PallasMark SaaS integration.
• Fixed translation-domain declarations so the plugin passes WordPress.org Plugin Check.
• Updated the plugin homepage to a live PallasMark URL.

1.0.2

• Plugin title expanded to "PallasMark – Video Proof & Buyer Approval for WooCommerce" — the plain brand name alone isn't a keyword anyone searches the plugin directory for; the functional description improves discoverability without stuffing the title with unrelated keywords (search-relevant terms live in Tags/description instead, per directory guidelines).

1.0.1

• Renamed from "drProof for WooCommerce" to "PallasMark for WooCommerce" (product rebrand).
• Fixed the default endpoint, which still pointed at the retired drproof.com domain instead of app.pallasmark.com.
• Re-registering webhooks now also cleans up old drProof-named webhooks left over from the previous plugin name, not just PallasMark-named ones.
• Added translator-ready strings (text domain: pallasmark-for-woocommerce).

1.0.0

• Initial release.