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Pidge Live Chat

开发者 pidgechat
更新时间 2026年10月27日 19:12
PHP版本: 7.4 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

chat customer support live chat support crisp

下载

1.0.0

详情介绍:

Pidge is a hosted live chat service. This plugin puts its chat widget on your WordPress site. The plugin itself only adds one script tag; the chats, the inbox and your team live in your Pidge account at app.pidge.chat. This plugin needs a Pidge account and connects to the Pidge service. Read "External services" below for what is sent and when. What you get: Pricing The plugin is free and has no locked features. What your site can do is set by your Pidge plan: Every plan shows a small "Chat by Pidge" link in the widget. When the 14 days end, the chat stays on your site. You don't need to change anything in WordPress. Setting it up
  1. Create a Pidge account at app.pidge.chat.
  2. In the Pidge inbox, open Websites, add your site and copy its website ID.
  3. In WordPress, go to Settings → Pidge Live Chat, paste the ID and save.

安装:

  1. In WordPress, go to Plugins → Add New, search for "Pidge Live Chat" and install it. Or upload the pidge-live-chat folder to /wp-content/plugins/.
  2. Activate it.
  3. Go to Settings → Pidge Live Chat, paste your website ID from the Pidge inbox and save.

升级注意事项:

1.0.0 First release.

常见问题:

Do I need a Pidge account?

Yes. The plugin only adds the widget; the chats are handled by Pidge. Signing up is free, no card needed, and the first 14 days have everything unlocked: app.pidge.chat/#/signup.

What happens after the first 14 days?

Your account stays on the free plan and the chat keeps working: one website, two people replying, live chat, the inbox and webhooks. If your Pidge account has several websites, the oldest one keeps its chat on the free plan and the others pause until you pay. Nothing is deleted. Paying ($10 a month or $100 a year per website) turns everything back on. Nothing in WordPress needs changing either way.

Where do I answer chats?

In the Pidge inbox at app.pidge.chat. It works in any browser and can be installed on your phone for notifications. There is no inbox inside wp-admin.

I'm moving from Crisp. What changes?

Deactivate your Crisp plugin, install this one and paste your Pidge website ID. If your theme or other plugins call $crisp.push(...), those calls keep working: Pidge accepts the same commands, such as user:email, user:nickname, session:data, chat:open and $crisp.is(...). An identity secret from Pidge works the same way as Crisp's identity verification (HMAC-SHA256 of the email). Past Crisp conversations aren't imported.

Can I use my own Pidge server?

Yes. Under Settings → Pidge Live Chat → "Advanced: self-hosted Pidge server", enter its address, for example https://chat.example.com. Developers can set it with the pidge_server_url filter instead.

How do I hide the chat on some pages?

The settings page can hide it from administrators and on single pages of chosen post types. For anything else, use the pidge_load_widget filter: return false where it shouldn't load.

I turned on sharing logged-in users. Is that safe with page caching?

Most caching plugins don't cache pages for logged-in users, which is what this needs. If yours does, a cached page could carry another user's name and email. Turn off caching for logged-in users, or leave the option off.

The chat doesn't show. What should I check?

That a website ID is saved and the settings page says "Connected"; that you aren't hiding it from administrators while logged in as one; and that your Pidge plan for the site is active. Script optimisers that combine or delay scripts can also stop it loading: exclude client/l.js from them.

更新日志:

1.0.0