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Plug ChatBot

开发者 nafcorptech
更新时间 2026年6月29日 07:29
PHP版本: 7.4 及以上
WordPress版本: 7.0
版权: GPLv2 or later
版权网址: 版权信息

标签

ai chatbot knowledge-base openai customer-support grok xai

下载

1.0.3 2.0.2 1.0.1 1.0.2 2.0.3 2.1.0 1.0.0 2.1.1

详情介绍:

Plug ChatBot helps WordPress businesses answer common customer questions, guide visitors to the right service, and collect useful follow-up details when the team is unavailable. The administrator can connect OpenAI, Grok, or both, then choose which service prepares live customer replies. Business files are managed separately for each provider so information is sent only to the selected document library. Current capabilities include:

安装:

  1. Upload the plugin folder to /wp-content/plugins/plug-chatbot/.
  2. Activate the plugin through the Plugins screen in WordPress.
  3. Go to Plug ChatBot > Settings > General & Keys.
  4. Connect OpenAI, Grok, or both and choose the active service.
  5. Select a reply model for the active service.
  6. Open Plug ChatBot > Identity & Voice to define the customer experience.
  7. Open Plug ChatBot > Knowledge Base to add approved business information.
  8. Use Interface Design to review the live widget preview.
  9. Test the chatbot on the public website before promoting it to customers.

常见问题:

Do I need both OpenAI and xAI API keys?

No. Connect the service you want to use for customer chat. Both can be saved so you can switch later.

Why is a second Grok key used for business files?

Grok uses a separate document-management credential to organise files used in customer answers. The interface calls this the xAI Management API Key.

Does Grok use OpenAI business files?

No. Each provider maintains its own business file library. Choose the provider at the top of the Business Knowledge page before uploading or managing files.

Are voice replies available with Grok?

No. Voice replies and extra content safety are shown and executed only when OpenAI is the active customer chat service. Saved preferences are retained when switching providers.

Is a visitor phone number required?

No. A visitor name and valid email address are sufficient when visitor follow-up is enabled. The phone number is optional.

Does this plugin send data to external services?

Yes. Messages and configured instructions are sent to the active AI provider. Business files are sent to the provider selected on the Business Knowledge page. Optional OpenAI voice and content-safety requests run only when OpenAI is active.

Can I store conversations in WordPress?

Yes. Conversation history is optional and can be enabled from the Conversation History page.

更新日志:

2.1.0 2.0.3 2.0.2 2.0.1