PN Customers Manager

PN Customers Manager is a powerful and intuitive Customer Relationship Management plugin designed specifically for WordPress. It helps businesses collect, organize, and manage their leads and customers directly from their website — without relying on external platforms. With an easy-to-use dashboard and a complete set of sales, marketing, and AI-powered communication tools, PN Customers Manager allows you to centralize all interactions, track workflows, and automate repetitive tasks so you can focus on what matters most: growing your business. Whether you run an online store, a service-based business, an agency, or a membership site, PN Customers Manager provides everything you need to turn visitors into loyal customers — including AI chatbots that talk to your clients on WhatsApp and Instagram. AI-Powered Conversations

• WhatsApp AI Integration: Connect your WhatsApp Business account and let an OpenAI-powered chatbot handle customer conversations automatically. The AI knows your products, prices, shipping zones, and business hours. It can send product photos, process orders, and escalate complex queries — all through the WhatsApp Cloud API.
• Instagram AI Integration: Same AI-powered conversation engine for Instagram Direct Messages. Receive DMs, respond automatically with context-aware answers, and manage all conversations from your WordPress dashboard.
• WooCommerce Product Knowledge: The AI automatically loads your top 50 best-selling products (with variations, prices, stock status, and images) so it can answer product questions, recommend items, and share add-to-cart links.
• Guided Product Recommendations: Enable a multi-step recommendation protocol where the AI asks qualifying questions (budget, category, preferences) before suggesting products — resulting in more relevant recommendations and higher conversion rates.
• Order Acceptance Protocol: The AI can take orders directly in chat with a two-step confirmation flow (summary + explicit confirmation), then notify you by email with the order details.
• Special Order Forwarding: For requests that cannot be fulfilled through a standard purchase link (B2B, bulk orders, custom products), the AI collects all the details and forwards them by email to a configurable list of internal users and external email addresses.
• Shipping Zone Awareness: The AI automatically knows your WooCommerce shipping zones, methods, and costs. It can answer shipping questions instantly, including postal code validation and free shipping thresholds.
• Blog & Page Context: Inject your WordPress posts and pages into the AI's knowledge base so it can reference your content and share links with customers.
• Conversation Management Dashboard: View, search, close, delete, and reset all WhatsApp and Instagram conversations from your admin panel and from the funnel builder. Full chat history with timestamps and role indicators.
• Debug Logging: Enable or disable debug logging independently for WhatsApp AI and Instagram AI from the settings page. Logs are saved to wp-content/uploads/pn-customers-manager-logs/.

WooCommerce QR Tickets

• QR Code Generation: Generate unique QR codes for WooCommerce products that can be used as tickets for physical delivery validation, event entry, or item collection.
• Product Settings: Enable QR tickets per product with customizable prefix and customer instructions. Settings available in WooCommerce product data tabs.
• Order Integration: QR codes are automatically generated when orders are completed and stored as order item metadata.
• Customer Display: Customers who purchased products with QR codes enabled can view their QR codes on product pages (when logged in), order confirmation emails, and My Account order details page.
• Admin Management Panel: Complete QR tickets management system with:
• Interactive table with customer info, products breakdown, and status
• Clickable rows - tap anywhere on a row to view full QR details
• Real-time filters by product and status (Pending/Processed)
• Native popup system for consistent UI experience
• Detailed modal view with full QR code image and order information
• QR code scanner using device camera with intelligent camera selection
• Smart camera detection prioritizes rear camera on mobile devices
• Camera switching button when multiple cameras are available
• One-click actions to mark as processed, mark as pending, or delete
• Confirmation dialogs for all destructive actions
• Responsive design with scroll and mobile-optimized layout
• Shortcode Support: Use [pn_qr_manager product_id="123"] to display the QR management panel on any page (admin only).
• Status Tracking: Track QR codes as processed or pending with timestamps, user attribution, and processing history.
• Mobile Optimized: Responsive design with stacked filters on mobile, icon-only status badges on tablets, and optimized table layout for small screens.

Budgets & Invoices

• Budget Management: Create professional proposals and quotations with customizable items, phases, tax rates, and discount rates. Budgets support multiple item types (hours, fixed, phase, image), optional items that customers can toggle on/off, and image galleries for visual references.
• Invoice Management: Generate invoices linked to organizations with automatic invoice numbering, due dates, status tracking (Draft, Sent, Paid, Cancelled), and payment date recording.
• Public Sharing via Token: Share budgets and invoices with customers through secure token-based URLs — no WordPress login required. Clean, standalone templates with company branding, schema.org structured data, and Open Graph meta tags.
• Customer Acceptance Workflow: Customers can accept or reject budgets directly from the public view. Non-registered users can provide their email address to confirm acceptance. Acceptance/rejection is timestamped.
• Optional Items & Phases: Organize budget items into collapsible phases. Mark individual items or entire phases as optional — customers see a live-updating total as they toggle items on/off with a sticky price bar.
• PDF Generation: Generate professional PDF documents from both budgets and invoices directly from the public or admin view.
• Inline Editing: Admins can edit budget and invoice items, reorder with drag-and-drop, add new items, and manage status directly from the public-facing template without returning to the admin panel.
• CSV Import/Export: Bulk import and export budgets via CSV files. Includes a downloadable template with sample data, a multi-step import wizard with preview, and automatic organization name resolution.

Core CRM Features

• Funnel Management System: Create and manage sales funnels with customizable stages. Each funnel can include multimedia content (video, audio, images), dates, times, and custom taxonomies for better organization. Funnels support hierarchical structures and can be linked to organizations for complete pipeline tracking.
• Organization Management: Comprehensive organization/company management with advanced features including:
• Owner and collaborator assignment
• Funnel linking and stage tracking
• Contact information management (phone, email, website, LinkedIn)
• Billing information fields
• Lead source tracking and lifecycle stage management
• Priority and health scoring
• Lead scoring system
• Tags and notes for better organization
• Geographic data (country, region, city, address, postal code)
• Industry and segment classification
• Team size and annual revenue tracking
• Contact Messages: A built-in contact form system with inbox management. Messages are organized in Inbox and Spam tabs with unread counters, read/unread status, mark as spam, and full sender details including source page and IP address.
• Akismet Spam Protection: Contact form submissions are automatically checked against Akismet for spam detection and filtering.

Email Campaigns

• Campaign Management: Create and send email campaigns directly from WordPress with template support and audience segmentation. Each campaign includes a content preview with a copy button for manual sending.
• Mail Statistics: Track email campaign performance with open rates, click rates, bounce rates, and unsubscribe tracking on a dedicated dashboard.

Business Projections

• Automated Data Collection: Automatic daily, hourly, or weekly snapshots of your CRM metrics, user stats, email performance, and social media followers via scheduled cron jobs.
• Social Media Tracking: Connect Instagram Graph API, Facebook Insights, and Twitter/X API v2 to track followers, impressions, reach, and engagement over time.
• Manual Projections: Set future targets with expected values and dates. Compare projections vs actual performance with deviation percentage calculations.
• Visual Dashboard: Interactive Chart.js line charts with projection overlays, metric selectors, source tabs (CRM, Users, Email, Social Media), and status cards showing active integrations.

Advanced Form Builder A powerful form system that supports multiple field types:

• Text inputs (text, email, url, password, date, time, color, hidden)
• Textarea and rich text editor (WYSIWYG)
• Select dropdowns (single and multiple selection)
• Checkboxes and radio buttons
• Range sliders with custom min/max labels
• Star rating system
• File uploads (images, videos, audio, documents)
• Image galleries with multiple image support
• Audio recorder with transcription capabilities
• Tags input with autocomplete suggestions
• Conditional fields (parent/child relationships)
• Multiple field groups with drag-and-drop reordering
• HTML content blocks
• Form validation and sanitization
• Forms can save data to WordPress users, custom post types, or options

Referral System

• Enable referral tracking for your organizations
• Top referrers ranking display
• Customizable referral share text
• QR code generation with custom logo
• Configurable reminder frequency and limits
• Business card phrases management

User Management

• Custom user roles: Administrator, CRM Manager, Commercial, and Client
• CRM Manager role with full access to CRM features (messages, statistics, projections, conversations, commercial agents) without requiring full admin privileges
• User creation and management functions
• User metadata handling
• User login tracking
• User profile management with custom fields

Shortcodes

• [pn-customers-manager-funnel] — Display individual funnels with all their details
• [pn-customers-manager-funnel-list] — Display lists of funnels with customizable layouts
• [pn-customers-manager-organization-list] — Display lists of organizations
• [pn-customers-manager-client-form] — Public client registration form (also available as Gutenberg block)
• [pn-customers-manager-contact-form] — Contact form with Akismet spam protection
• [pn-customers-manager-call-to-action] — Call-to-action blocks with icons, titles, content, and customizable buttons
• [pn-customers-manager-button] — Customizable buttons (solid/outline/transparent, size, color, icon, image) with Gutenberg block support
• [pn-customers-manager-whatsapp-ai] — WhatsApp conversations front-end panel (admin only)
• [pn-customers-manager-instagram-ai] — Instagram conversations front-end panel (admin only)
• [pn_qr_manager] — QR tickets management panel with built-in camera scanner, clickable table rows, and native popup integration (admin only, optional product_id parameter)

Settings & Configuration

• Dedicated settings page in WordPress admin
• API configuration for OpenAI, WhatsApp, Instagram, and social media platforms
• Built-in API connection testing tools
• Settings export to JSON and import from JSON
• Recommended plugins discovery with one-click install and activate
• Customizable URL slugs for custom post types
• Plugin activation redirect to settings

More Features

• Popup System: Modal popups for content display, video popups for embedded media, customizable options (close button, overlay close, ESC key), and a JavaScript API for programmatic control.
• Template System: Custom single and archive templates for funnels and organizations with a template override system.
• Internationalization: Full translation support with Polylang integration for multilingual sites. Spanish translation included.
• Security: Nonce verification, input sanitization, capability-based access control, secure AJAX endpoints, and password strength checking.
• Developer-Friendly: Clean object-oriented code, extensible hook system, filter and action hooks throughout, and custom capabilities for fine-grained permissions.

PN Plugin Ecosystem PN Customers Manager is part of a modular plugin ecosystem by Padres en la Nube. Each plugin is independent but designed to work seamlessly together. You can discover, install, and activate companion plugins directly from the Settings page. MailPN — Email Marketing & Newsletters The shared email engine for the entire ecosystem. Create and schedule email campaigns, personalize content with dynamic fields, track open and click-through rates in real time, set up automated drip campaigns, and connect with popular email services or your own SMTP server. PN Customers Manager uses MailPN as its campaign sending and tracking backend. UsersPN — User Management & Registration Complete frontend user management: customizable registration and login forms, advanced profile editing with tabbed interface, profile completion tracking, custom avatar system with Gravatar fallback, CSV import/export, and auto-login for support. Includes Google reCAPTCHA v3, honeypot, rate limiting, and Akismet integration. Provides the user layer that feeds contacts into the CRM. Notifications are powered by MailPN. PN Tasks Manager — Task & Project Management Create tasks, assign them to users, track time, and organize workflow with an interactive calendar (day, week, month, year views). Supports recurring tasks, task categories with custom icons and colors, public/joinable tasks, ICS calendar export (Google Calendar, Outlook, Apple Calendar), user rankings based on completed hours, and file attachments. Email notifications powered by MailPN. PN Cookies Manager — Cookie Consent & GDPR Compliance Lightweight cookie consent plugin supporting GDPR, CCPA, LGPD, and ePrivacy Directive. Three banner layouts (full-width bar, compact box, floating card), a cookie preferences panel with category toggles (Necessary, Functional, Analytics, Performance, Advertising), a cookie registry with quick-add presets for GA4, Google Ads, Facebook Pixel, and more. Built-in Google Consent Mode v2 integration. Ensures your CRM tracking and analytics cookies are properly disclosed and consent is collected.

1.1.104

• Budgets: Full budget/proposal system with item management, phases, optional items, tax and discount rates, public token-based sharing, customer acceptance workflow, inline editing, PDF generation, and CSV import/export.
• Invoices: Invoice management system with automatic numbering, due dates, payment tracking, status lifecycle (Draft → Sent → Paid/Cancelled), public token-based sharing, inline editing, and PDF generation.
• Data Migration: Safe one-time migration tool for budget items from legacy database table to post meta storage.
• WhatsApp AI – Duplicate Gallery Fix: Fixed a bug where gallery photos were sent twice when requesting additional product images.
• WhatsApp AI – Improved Postal Code Response: Removed overly effusive greeting from shipping zone postal code confirmations.
• Dashboard Conversation Popups: WhatsApp and Instagram conversation popups in the funnel builder now use the plugin's standard popup system with close, reset, and delete actions.
• Debug Log Settings: Independent settings to enable/disable debug logging for WhatsApp AI and Instagram AI. Logs are saved to wp-content/uploads/pn-customers-manager-logs/ only when enabled.
• CRM Manager Role: Added CRM Manager user role with access to messages, statistics, projections, conversations, and commercial agents without full admin privileges.
• WooCommerce QR Tickets: Complete QR code ticketing system for WooCommerce products with unique code generation, customizable prefixes, and customer instructions. QR codes are automatically generated on order completion and displayed to customers on product pages (when logged in), in order completion emails, and in My Account order details.
• QR Admin Management Panel: Comprehensive admin panel for QR ticket management with compact table view, product and status filters, click-to-view detailed popup with QR image and order information, and action buttons to process, mark as pending, or delete tickets. Includes real-time status tracking with visual indicators (processed/pending). Entire table rows are clickable for improved usability.
• QR Scanner: Built-in QR code scanner using device camera for quick ticket validation with intelligent camera selection. Automatically prioritizes rear camera on mobile devices and provides camera switching button when multiple cameras are available. Detects already-processed codes and provides confirmation dialogs for all status changes.
• QR Popup System: Both scanner and detail view popups use the plugin's native popup system for consistent UI/UX across all plugin features. Includes proper overlay handling, ESC key support, and callback hooks.
• QR Shortcode: New [pn_qr_manager] shortcode to display the QR management panel on any page (admin only). Supports optional product_id parameter to filter by specific product. All required scripts and styles are automatically enqueued.
• QR Mobile Optimization: Fully responsive QR interface with stacked filters on mobile, icon-only status badges on tablets and phones, and optimized table layout. Admin panel includes scrollable container with max-height for long ticket lists.

1.0.0 Hello world!