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Precise Expressions - Returns & Exchanges Portal Lite

开发者 preciseexpressions
更新时间 2026年5月10日 11:49
PHP版本: 7.4 及以上
WordPress版本: 6.9
版权: GPLv2 or later
版权网址: 版权信息

标签

woocommerce customer portal order tracking returns rma

下载

1.0.0

详情介绍:

Precise Expressions - Returns & Exchanges Portal (Lite) adds a customer-facing returns portal shortcode and an admin RMA workflow for WooCommerce stores. Lite is focused on return requests. Customers can look up an order, submit a return request, track status, and follow the return workflow from approval through completion. Key points:

安装:

  1. Upload the plugin folder to /wp-content/plugins/.
  2. Activate the plugin through the WordPress Plugins screen.
  3. Create a page and add shortcode [pe_returns_portal].
  4. Configure settings in WooCommerce > Return & Exchange > Settings.

屏幕截图:

  • **Admin Status Management** Review and manage each RMA request through its current status. Admins can approve, decline, mark items as received, or continue reviewing the request as part of the return workflow.
  • **Customer Return Portal** Customers can securely look up their order and start a return request when the order is eligible for returns.
  • **Customer Return Request Form** Example of a populated return request form, showing how customers select items, choose a return reason, and provide supporting details before submitting their request.
  • **Admin RMA Details Page** View the full details of an individual RMA request, including customer information, requested items, return reason, comments, and current status.
  • **Admin RMA Action Area** The lower section of the RMA details page, where admins can review supporting information, update the request status, and manage the return workflow.

常见问题:

What is included in Lite?

Lite supports customer return requests, guest and logged-in order lookup, status tracking, duplicate prevention, uploaded file support, and an admin returns workflow.

What does Pro add?

Pro adds exchange requests, order cancellation requests, and advanced workflow handling for replacement purchases and linked exchange orders.

Is customer email exposed in portal links?

No. Secure links use a signed, time-limited token and never include raw email addresses.

Where is RMA data stored?

RMA data is stored in dedicated plugin tables:

  • {prefix}pe_rma
  • {prefix}pe_rma_items
  • {prefix}pe_rma_files

Does Lite require a third-party service?

No. Lite does not rely on an external SaaS platform for core functionality.

更新日志:

1.1.0