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Provide Support Live Chat

开发者 providesupport
更新时间 2022年6月25日 03:57
PHP版本: 5.6 及以上
WordPress版本: 6.0

标签

chat chat button customer service customer support live chat live chat software live help live support chat plugin chat widget chat window chat link live chat button live chat system live customer support provide support providesupport live chat link embedded chat live chat window

下载

1.2 1.3 1.3.1 1.3.2 2.0 2.0.1 2.0.2 2.0.3 2.1.1 2.1.3 2.1.4 2.1.6 3.0.0 3.0.2 3.0.3 3.0.4 3.0.5 4.0 4.1.0 1.1 2.1.5 4.1.1 5.0.0

详情介绍:

Provide Support Live Chat is a powerful tool for customer support. It allows offering your customers instant assistance via live chat, monitor and navigate them through your website, and receive their messages even when you are offline. Provide Support Live Chat can be easily integrated with WordPress websites with help of live chat plugin for WordPress. Integration process will take a couple of minutes and will require minimum efforts. It's a simple matter of installing, activating and connecting with your live chat account. You'll be able to create a new live chat account straight from the plugin or connect the plugin to your existing account. The following types of WordPress integrations are available Depending on the chat window type enabled in your Provide Support account, different integration options are available. For embedded chat window: For classic popup chat window: Regardless of the chat window type you can: Provide Support Live Chat for WordPress lets you monitor the whole website no matter how many pages contain the live chat button and gives a possibility to follow visitors in real time and proactively invite them to join live chat sessions. How will you benefit from using Provide Support Live Chat software Check our video tutorials to get more information about our system and live chat plugin installation: [youtube https://youtu.be/f1k_y6A3Pe4] [youtube https://youtu.be/vfQX3HBu_8c] About Provide Support Provide Support has been offering cutting edge communication technology since 2003 and has proven to be the one of the most reliable Live Chat vendors on the market. Provide Support's team is striving to offer you most intuitive and easy-to-use customer support software. And our own support team is at your service 24/7.

安装:

Using Provide Support Live Chat plugin you'll be able to easily add your live chat button to your WordPress based website. Please do the following:
  1. Log into your WordPress website admin panel and navigate to 'Plugins' menu
  2. Click 'Add New' and either search for 'Provide Support Live Chat' in the plugin directory, or upload the .zip plugin file you have downloaded from WordPress.org
  3. Activate the plugin after installation has been completed
  4. Navigate to 'Provide Support Live Chat' menu
  5. Enter your Provide Support account credentials and click 'Connect to Account' on 'Existing Account' tab to connect to your account. If you don't have an account yet, use 'New Account' tab to create it
  6. Use plugin settings to control chat button appearance and website monitoring feature
  7. Make sure that 'Enable live chat plugin' option is checked to start using the plugin

屏幕截图:

  • Either embedded or popup chat window opened by your clients to chat with you
  • Live chat window customizations and functions - color, size, position, toolbar buttons, media files preview, etc.
  • Chat window localization, customizable pre-chat survey and offline form
  • Live chat operator apps for Windows, Mac OS, Linux, iOS, Android, any web browser - the tool to communicate with your website visitors
  • Live chat Statistics app - the tool to monitor your support team performance and customer support demand
  • Provide Support Live Chat for WordPress settings after the plugin installation. You will need to connect to your existing Provide Support account, or create a new one
  • Live Chat plugin settings, embedded chat window - check the chat button position, choose how to display it, setup your website monitoring
  • Live Chat plugin settings, classic chat window - choose how and where to display your chat button, setup your website monitoring

常见问题:

Is Provide Support Live Chat for WordPress free?

Our live chat plugin for WordPress is free. But it can only be used as a part of Provide Support Live Chat system which is offered on a subscription basis. We offer free fully functional 10-day trial to check if the system fits your requirements. If you like the system, you are welcome to purchase a subscription. Please have a look at our pricing.

My chat is Offline. Why?

Your live chat will switch to Online automatically once you login into your Operator Console. The Operator Console is available for downloading at https://www.providesupport.com/live-chat-apps, its web-based version is available at https://op.providesupport.com.

Where can I get my login details for Operator Console?

Your operator login credentials are available in your account Control Panel, Operators and Departments page.

Any special technical requirements for the plugin?

PHP 5.6 or higher is required starting from the plugin version 3.0.0. PHP 5.3.1 or higher is required starting from the plugin version 2.1.1. WordPress 3.9 or higher is required starting from the plugin version 2.1.1. Plugin version 2.0.3 supports older PHP and WordPress versions and can be downloaded here.

Where can I get more information about your live chat system?

Please check Live Chat Features page on our website.

Is there a user manual I can check?

Sure. Our user manual is available at https://www.providesupport.com/manual/. Please also check our FAQ and our video tutorial.

Can I use this live chat system on any website or on a WordPress-based only?

The system can be used on any website. The only difference is that you will need to add the chat button code to your website source manually, not using a plugin.

Do you have any reviews from your customers I could check?

Sure. Please check Customer Reviews our clients sent us.

I haven't found information I need on your website. Do you provide any live support along with your system?

Sure, our customer support chat is online 24/7. It's available on our website https://www.providesupport.com

更新日志:

5.0.0 4.1.0 4.0.0 3.0.5 3.0.4 3.0.3 3.0.2 3.0.0 2.1.6 2.1.5 2.1.4 2.1.3 2.1.1 2.0.3 2.0.2 2.0 1.3 1.2 1.1 1.0