Qafilo — Umrah & Hajj Bookings

Most Umrah and Hajj agencies still run their season on WhatsApp, a spreadsheet and a folder of passport photos. Seats are counted by hand, the price of a triple room for two adults and a child is worked out on a calculator, and nobody sees which deposit is late until the customer calls. Qafilo puts the season in one place, inside the site your customers already visit. For your customers

• Every package page shows the trip (nights in Medina and Mecca, hotels, distance to the Haram, meals, what is included), its departures, what is left and the price from, updated as seats are taken.
• Families choose their travellers and rooms (quad, triple, double, single) and see the total and the deposit before sending anything.
• No payment is taken: the request reaches you, you confirm availability, then you call.
• When a departure is full, visitors leave their e-mail and receive one message if a seat frees up.
• A WhatsApp link for questions, and the agency's registration, guarantor and insurer on every page.
• Works on a phone, with or without JavaScript, in English, French and Arabic (right to left), for the customer and for the agency.

For your team

• "To do today": requests to answer, deposits and balances awaited, refunds due, passports that expire too soon, departures under their minimum.
• One file per booking: customer, travellers, rooms, payments received, history of every change.
• Seats are held from confirmation and never oversold, even when two advisors work at the same time.
• Payments received by transfer, cash, cheque or card terminal; the status follows by itself.
• Cancellations with the fee of your terms, refunds followed until they are made.
• Roles for the agency, advisors and guides: a guide reads the group, an advisor handles files, only the agency changes settings.

Compliance built in

• The standard information form for package travel, filled in with your details and linked from every request.
• Consent to process data that reveals religious beliefs, recorded with the version of your terms.
• Passport numbers encrypted and masked on screen; displaying one is logged.
• Passports, visa identifiers and documents deleted automatically a few months after the return.
• Personal data export and erasure through the WordPress privacy tools.

Privacy A pilgrimage booking reveals religious beliefs and may include health documents. Pilgrim documents are always encrypted (libsodium) with a key kept in wp-config.php, stored under random names in wp-content/uploads/qafilo/vault with direct access denied, and every access is logged. Qafilo sends no data to FullDo or to any third party. Shortcodes

• [qafilo_booking package="123"] shows the departures and the booking form of a package anywhere (package pages show it by themselves).
• [qafilo_departures_by_month] lists every open departure of the season month by month, as pilgrims search ("Umrah in February"). Add type="hajj", type="umrah" or type="umrah_ramadan" to keep one kind of trip.

For developers

• REST API under qafilo/v1 (departures, quotes, bookings), with the rights of each role.
• /wp-json/qafilo/v1/feed: open departures, "from" prices and availability for comparison sites. No personal data, no quotas; the agency can switch it off.
• WordPress actions at every step: request, status change, payment, cancellation, refund.

Languages English, French and Arabic (right to left), for visitors and for the administration. Translations are delivered by WordPress.org language packs; you can help on translate.wordpress.org. Live demonstration: https://demo.qafilo.fulldo.fr/ — product site and guides: https://qafilo.fulldo.fr/

1.1.1

• French and Arabic translations are included in the plugin, so the administration and the booking form are in your language from the first installation.

1.1.0

• Six blocks for block themes, in their own "Qafilo" category: upcoming departures, package facts, trip programme, booking form, agency guarantees and agency contact. Their content always comes from your packages and settings, so nothing is typed twice.
• A theme that places the programme and the booking form itself gets no second copy under the content.
• Phone numbers keep their order on right-to-left pages.
• Hotels are records used to build the packages: they no longer have a public page of their own.
• The booking form explains at once when a room choice has no price, instead of showing "Price on request".
• For developers: filters qafilo_payment_methods, qafilo_payment_method_label and qafilo_history_label, action qafilo_booking_sidebar.

1.0.3

• Settings › Credit: an optional line "Online booking with Qafilo" under the booking form. Off by default; nothing is added to your site unless you tick it.
• "First steps" and the Plugins screen link to the guides and to the setup service, in your language.

1.0.2

• After sending a request, the family sees what happens next (reference, call-back, no payment on the site) instead of the form, and can send another request.
• "First steps" on the agency's screen until the site can take requests: agency details, encryption key, hotels, a package, a priced departure.
• Groups: the list of each departure's group for the guide, by family, with rooms and a number to call, ready to print. No passport number, no amount.
• The price from the grid is shown on a booking when travellers or rooms change, with a button to use it.
• Customer numbers open a call or a WhatsApp conversation.

1.0.1

• A departure whose date has passed is no longer offered on the site, in the departures feed or to new requests; the agency sees it as "Departed".
• Children take the free beds of the rooms the family chooses, at the child-with-bed price (or the adult price of the room when none is set); the others travel without a bed.
• Prices can be typed the usual ways: "1 490", "1.690", "1 490,50 €", "250 000 DA", "3 500 DT". When a price cannot be read, the message shows it.
• Bookings: search by reference, name, phone or e-mail, and filter by departure.
• Guides no longer see payments, balances or amounts.
• The agency's e-mail for a new request lists adults, children, infants and rooms.
• Warnings when a departure is saved with a past date, or with prices marked as published but none filled in.
• Trip details no longer appear in the generic "Custom fields" box.

1.0.0

• First public release.

0.8.0

• [qafilo_departures_by_month] lists every open departure of the season, month by month, as pilgrims search ("Umrah in February").
• Departures feed at /wp-json/qafilo/v1/feed for comparison sites and partners: open departures, "from" prices and availability, never quotas, seats sold or personal data. Can be switched off in the settings.
• "Larger text" button on the package page for older pilgrims, remembered on the device.

0.7.0

• Trip details on the package: type (Umrah, Umrah in Ramadan, Hajj), hotel category, up to three stages with nights, hotel, distance to the Haram and meals, what is included and what is not. Shown to families above the booking form.
• Hotels have a city.
• Packages and hotels open in the classic edit screen, where the description and the details sit on one page.
• Hajj departures are no longer checked against the Umrah season dates.
• bin/demo-data.php fills a site with a fictitious agency season, for demonstrations.

0.6.0

• Arabic: the whole plugin, administration included (447 strings), right to left.
• Arrows in dates and "back" links follow the reading direction.
• Lists in messages use the separators of the site language.

0.5.1

• Package pages in block themes no longer show the blog's author line, post list and navigation.
• Larger, aligned tick boxes and radio buttons in the booking form.
• "To do today" warns when the site clock is left on UTC.
• Payment and refund dates default to the site's day.

0.5.0

• Cancellation of a paid booking: who cancels (customer or agency), the fee suggested from the agency's scale and adjustable, the reason. When the agency cancels, everything is refunded.
• Refunds recorded on the booking, never more than what can be given back; overpayments can be refunded too. A refund recorded by mistake can be cancelled.
• "To do today" lists the refunds to make with their 14-day deadline, and those that are late.
• A cancelled or expired booking no longer takes payments (except a fee still owed), pilgrims or rooms.
• Settings: cancellation scale of the terms of sale (up to five tiers).

0.4.1

• "To do today" lists what the agency must still fill in before selling (registration number, guarantor, phone during trips, published terms page).
• Warnings about missing settings are shown to agency administrators, not only to site administrators.

0.4.0

• Standard information form for package travel, filled in with the agency's details, linked from the booking form and the customer's e-mail.
• Personal data: Qafilo in Tools > Export / Erase Personal Data; suggested privacy policy text.
• Passport numbers, visa identifiers and documents are deleted automatically a few months after the return (setting); documents past their deletion date are deleted.

0.3.0

• Seat and price alerts: visitors leave their e-mail on a full departure or a pre-registration and receive one e-mail when it can be booked, with a one-click unsubscribe link. Addresses are deleted once the departure has left.
• The agency sees who is waiting for each departure.
• Waiting lists now take requests on full departures when enabled.
• Infants travel without a seat; payments recorded by mistake can be cancelled; refused forms keep what was typed.

0.2.0

• Package page: departures, room choice with live total and cheapest split, request form with consents (works without JavaScript).
• Admin: To do today, bookings list and booking record (status, pilgrims with passport check, offline payments, rooms, history), departures with price grid, agency settings.
• E-mails to the agency and the customer on each request.
• French and Arabic translations.

0.1.0

• Technical foundations: modules, tables, REST API qafilo/v1, roles, encrypted document vault.