RecomAI is an advanced AI-powered e-commerce personalization platform designed to boost sales and enhance customer experiences on platforms like Shopify, WooCommerce, and Magento. It combines intelligent product recommendations, an AI chatbot for real-time support, and features like AI skin analysis to guide shoppers, automate interactions, and increase conversions.
Built by Destinova AI Labs, RecomAI helps e-commerce brands turn visitor interactions into revenue by providing personalized suggestions, handling queries 24/7, and optimizing average order value (AOV). Whether you are looking to automate your support or drive more sales through intelligent recommendations, RecomAI is the ultimate AI assistant for your store.
AI Chatbot & Multi-Channel Support
- 24/7 AI Chat Agent: AI assistant that instantly handles customer questions, product inquiries, order tracking, and sales conversations with personalized, real-time responses across 100+ languages.
- Multi-Channel Customer Support: Connect and manage customer conversations from WhatsApp, Facebook Messenger, Instagram, Email, website chat, and other channels from a single unified inbox.
- Hybrid AI + Human Support: Seamlessly hand off complex or high-value conversations from AI to live support agents, allowing your team to take over while maintaining the full conversation context.
- Multilingual AI Support: Engage customers globally with AI-powered conversations across 100+ languages, providing consistent and personalized support across every connected channel.
Sales & Conversions
- AI Product Recommendations: Deliver personalized, real-time product recommendations based on shopper intent, behavior, preferences, and browsing context to help customers discover the right products faster.
- AI Sales Assistant: Automatically identify opportunities to upsell premium products and cross-sell relevant accessories or complementary items to increase cart value and average order value.
- AI Auto-Nudge: Engage shoppers at the right moment with contextual, non-intrusive AI-powered popups that highlight relevant products, offers, and recommendations to encourage conversions.
- Proactive Campaigns: Create targeted campaigns that automatically engage shoppers based on their behavior, browsing activity, products viewed, and other customer signals.
- AI Product Summaries: Help shoppers make faster purchase decisions with concise, AI-generated product summaries that highlight key benefits, features, and specifications.
Lead Capture & Integrations
- Lead Capture: Collect valuable customer information such as name, email, phone number, preferences, and other details through customizable pre-chat forms.
- Conversational Lead Qualification: Use multi-step question flows to engage visitors, qualify leads, understand their needs, and collect structured customer information.
- WooCommerce Integration: Connect your WooCommerce store and automatically sync your product catalog to power accurate AI-driven product recommendations and customer conversations.
- Multi-Channel Integrations: Connect customer conversations across channels such as WhatsApp, Facebook Messenger, Instagram, Email, and website chat to manage support and sales from one place.
Personalization & Intelligence
- Cart-Aware AI: Understand what shoppers already have in their cart and provide relevant recommendations, complementary products, and personalized assistance based on their current purchase.
- Context-Aware Conversations: Use customer conversations, browsing context, product interests, and shopping intent to deliver more relevant responses and recommendations.
- Order Tracking: Let customers check their order status directly through the chatbot, reducing support workload while providing instant access to order information.
- AI-Powered Insights & Analytics: Track conversations, customer behavior, product interactions, and conversion activity to understand what drives engagement and sales.
Customization & Branding
- Fully Customizable AI Widget: Customize the chatbot experience to match your brand, including size, position, colors, fonts, header design, launcher icon, labels, spacing, and overall appearance.
- Starter Messages & Quick Actions: Guide visitors with predefined starter messages, suggested questions, and quick-access actions that make it easier to start conversations.
- Custom Home Experience: Create a branded chatbot home screen that highlights key actions, products, recommendations, and frequently used features.
- Organized Customer Experience: Provide a simple, intuitive interface for shoppers to chat with AI, explore recommendations, and track orders from a single widget.