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Resolai - AI Chatbot for Customer Support

开发者 wpreplai
thevisionofhamza
更新时间 2026年10月19日 20:30
PHP版本: 7.4 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

customer support chatbot helpdesk support chat ai chatbot

下载

1.3.11 1.2.14 1.3.12

详情介绍:

Resolai is an AI chatbot for customer support on your WordPress site. It adds a chat widget with an AI agent that answers your visitors for you. Tell it about your business, give it a name and a few instructions, and it starts helping visitors in about two minutes. When a question is too much for the agent, it collects the visitor's details and emails your team with a summary of the chat. Your visitors always get an answer, and your team only sees the conversations that need a person. https://www.youtube.com/watch?v=ObMixH1xr1A How it works The agent uses skills to handle common requests. A skill is a short set of instructions, like how to troubleshoot a common issue, how to answer pricing questions or when to email your team. Skills load only when a visitor needs them, which keeps answers focused and AI costs low. Start with the built in skills, pick from ready made templates or write your own in plain language. Features Chat widget AI agent Dashboard and conversations Privacy You need an OpenRouter API key Resolai uses OpenRouter to get its AI replies. You add your own API key during setup and pay OpenRouter directly for what you use. There is no markup and no subscription to Resolai. Most conversations cost a fraction of a cent. Premium Premium is a separate, optional plugin sold on wpreplai.com. It adds proactive nudges that start the conversation, a WooCommerce skill, EU data routing, custom and translatable widget text, more skill templates and an email step before the chat starts. Resolai works fully without it. Resolai is made by the team at wpreplai.com.

安装:

  1. Go to Plugins, Add New Plugin and search for Resolai.
  2. Install and activate it. The setup opens automatically.
  3. Add your OpenRouter API key, tell the agent about your business and choose its name and look.
  4. Try the test chat, then switch the widget on. It appears on every page of your site.

屏幕截图:

  • The dashboard with conversations, ratings and AI cost.
  • Conversation list.
  • Every conversation with its status, summary and full transcript.
  • Skills tell the agent how to handle common requests.
  • Settings for your agent, AI model, chat widget and privacy.
  • Pick any OpenRouter model, with prices and recommended picks.

升级注意事项:

1.3.11 Adds dictation, a searchable AI model picker and a list of the pages the agent read. If you use WP Replai Pro, update it to 1.2.11 as well. 1.2.14 The credit link is now off by default and the custom CSS setting was removed. Move any custom styles to Appearance, Customize, Additional CSS.

常见问题:

Is Resolai free?

Yes. The plugin is free and fully working. You only pay OpenRouter for the AI usage on your own account.

How much does the AI cost?

It depends on the model you choose and how long the conversations are. Most conversations cost a fraction of a cent. The dashboard shows your cost per conversation and the credit left on your OpenRouter key.

Which AI models can I use?

Any model on OpenRouter that can use tools, from OpenAI, Anthropic, Google, DeepSeek, Meta and many more. Settings shows each model's price and marks a few we recommend. You can switch models at any time.

Can visitors speak instead of typing?

Yes. Turn on Dictation in Settings, Chat widget. A mic button appears in the chat, and what the visitor says lands in the message box so they can check it before sending. On a computer they can also hold Space in the empty message box. Browsers only allow the microphone on sites that use https. Dictation works in many languages and uses your OpenRouter credits.

Can visitors talk to a person?

Yes. When the agent can't help, it asks for the visitor's email and sends your team the request with a summary of the conversation.

Where are conversations stored?

In your own WordPress database. They never leave your site except when they are sent to OpenRouter to write a reply, a title or a summary.

Can I ask visitors for consent first?

Yes. Turn on Require consent in Settings, Privacy and data. Visitors then agree to your privacy policy before they can chat.

Does the agent speak other languages?

Yes. It replies in the language the visitor writes in, and the dashboard shows the language of each conversation.

How do I change the look of the widget?

Pick your brand color and avatar in Settings, Chat widget. For anything more, add your own styles in Appearance, Customize, Additional CSS, or in the Styles panel of the Site Editor. The widget sits inside #wpreplai-root.

Will it slow down my site?

The widget loads a small script and stylesheet at the bottom of the page, without any third party scripts. AI replies are fetched only when a visitor sends a message.

What does Premium add?

Proactive nudges that start the conversation, a WooCommerce skill with product, cart and order cards, EU data routing, custom and translatable widget text, more skill templates and an email step before the chat starts. Premium is a separate plugin from wpreplai.com. The free plugin never installs it for you.

更新日志:

1.3.12 1.3.11 1.2.14 1.2.13