ReturnsUp Connector for WooCommerce

Transform your WooCommerce returns and exchanges into a seamless, automated experience.\ ReturnsUp Connector integrates your store with the ReturnsUp platform, allowing customers to manage returns and exchanges through a self-service portal while keeping your store fully synchronized. Customers can choose the option that best fits their needs:

• Size exchanges – Customers can change to a different size of the same product. ReturnsUp connects to your store and checks real-time inventory availability before allowing the exchange.
• Product exchanges – Customers can return one product and exchange it for another, with automated cart handling and checkout flow.
• Store credit refunds – Customers can choose a refund in the form of a discount coupon, with the option to include an extra bonus to encourage future purchases.
• Original payment method refunds – Customers can request a refund to the original payment method used for the purchase, according to your store’s return rules.

WooCommerce® is a trademark of Automattic Inc. ReturnsUp is not affiliated with or endorsed by Automattic Inc. This plugin ensures your store data remains synchronized with the ReturnsUp platform, improving the customer experience throughout the entire return and exchange process. Why ReturnsUp?

• ⏱️ Save Time – Automate returns and exchanges management and reduce manual work.
• 😊 Better Customer Experience – Offer a professional self-service return portal.
• 📊 Actionable Insights – Analyze return reasons to improve products and reduce future returns.
• 🔄 Flexible Return Options – Size exchanges, product exchanges, store credit, or refunds to the original payment method.

Key Features

• Secure Connection – Connects your store to the ReturnsUp platform via secure API authentication.
• Real-time Inventory Checks – Validates stock availability in real time for size and product exchanges.
• Automated Returns & Exchanges – Supports multiple return scenarios:
• Size exchanges based on real-time inventory.
• Product-for-product exchanges.
• Store credit refunds with optional bonus incentives.
• Refunds to the original payment method.
• Automated Cart & Checkout Flow –
• Automatically adds exchange products to the cart.
• Applies exchange or store credit coupons without manual intervention.
• Redirects customers to checkout to finalize the process.
• Smart Checkout – Pre-fills checkout fields for a faster and smoother experience.
• My Account Integration – Adds a “Manage Returns” section to the WooCommerce customer area.
• Admin Enhancements – Adds a returns status column and visual indicators to the Orders list.
• HPOS Ready – Fully compatible with WooCommerce High-Performance Order Storage.
• Invoice Plugin Compatibility – Compatible with invoice plugins such as WPO PDF Invoices & Packing Slips, ensuring refunds and exchanges are correctly reflected in generated documents.

1.9.40

• Improved checkout flow for exchanges.
• Bug fixes and performance improvements.

1.9.39

• Added support for variable product exchanges.
• Enhanced webhook reliability.

1.9.38

• HPOS compatibility improvements.
• Fixed exchange coupon auto-apply issue.