Chatbot & Live Chat for WordPress - REVE Chat
| 开发者 | revechat |
|---|---|
| 更新时间 | 2024年4月23日 14:32 |
| PHP版本: | 2.7 及以上 |
| WordPress版本: | 6.5.2 |
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下载
详情介绍:
安装:
- Download the REVE Chat plugin from WordPress Marketplace
- Login to your website admin panel
- Select ‘Plugins’ from the left side panel and then ‘Add new’. On the right side, you will see the ‘Add Plugins’ option. Next click on ‘Upload Plugin’.
- To upload the file, click on the ‘Choose File’. Select the downloaded file, and click on ‘Install Now’.
- When the installation process is finished, click on the ‘Activate Plugin’ option to activate the REVE Chat plugin.
- Now you will find the “REVE Chat” plugin in the “Installed Plugins” list. To go to the REVE Chat settings page, click on the ‘Settings‘ option.
- If you already have a REVE Chat account, please choose “Yes, I already have a REVE Chat account” and provide your email address. Otherwise, you can also choose “No, I want to create one” to create a new account.
- Now click on the ‘Save Changes’ button.
屏幕截图:
常见问题:
Do I have to install any software on my server to get working the chat plugin?
No, REVE Chat is a cloud-based live chat software and does not require any other application to be installed on server. You just need to install and activate the live chat plugin.
Why should I use REVE Chat live chat support?
REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.
Which web browsers work best with this chat plugin?
Though it is designed to work on almost all the browsers, REVE Chat works best in the following environment: IE 7+ or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).
is there any demo or trial period to do some testing?
Yes, REVE Chat offers 14- Days Free Trial. You will have access to all features during the trial period.
How can i chat with more visitors at the same time?
Whenever a chat is initiated by a customer, you can view, and reply form your dashboard. Multiple chat requests can be handled at a single time. You can also initiate the chat with website visitors to boost customer engagement.
Can i customize chat widget?
Yes, REVE Chat window is customizable. Some of the things which you can change in the chat window include:
- Changing the color scheme
- Changing the font size
- Changing the avatar
- Changing the chat widget location
- Chat Widget text
- Offline Widget Text
- Pre-chat & Post chat form
can i add reve chat plugin on more than one website at the same time?
Yes, REVE Chat allows the live chat plugin to be used on multiple sites at the same time. You can choose Advanced or higher plan to be able to install it on unlimited websites.
Do you provide live chat support?
Yes, we love to help our customers over live chat support. You can contact us anytime from the dashboard.
Can i use this chat service on any type of website?
Yes, this live chat plugin can be used on any type of website ranging from blogs, corporate website, eCommerce portals etc.
Do you have limit to the number of chats i can take?
No, REVE Chat does not believe in controlling your communication with your website visitors.
Is it possbile to track website visitors through your chat plugin?
REVE Chat widget allows you to see visitor location based on the IP address. You can also check the pages they have visited in the current session. It gives you a better visitor insight.
Do you offer proactive chat to website visitor?
Yes, a pro-active chat can be triggered from either end. However, agents can set auto-triggers for initiating chats like amount of time spent on any page, viewing pricing page etc.
Can it add more chat agents?
Yes, more chat agents can be added from REVE Chat dashboard.
Is it possible to add your chat into facebookfanpage?
Yes, REVE Chat allows you to integrate live chat on your Facebook page. This feature allows you to chat with your Facebook page visitors from REVE chat dashboard.
do you support chat tagging?
Yes, you can tag your visitors and customers with right tags in your REVE Chat dashboard.
Is it possible to provide support from mobile apps?
Yes, you can use REVE Chat’s Android/ iPhone SDK to integrate live chat in your mobile apps too. You will be able to provide omni-channel support from a single dashboard.
Can i see chat history of past conversations?
Yes, you chat check chat history of past conversations. Our Advanced plan allows you to access the chat history of 365 days whereas Enterprise plan gives you the access of all your chat history.
is there any application for Android and iOS?
Yes, we have mobile app of Android and iPhone both. You will be able to provide support to your website visitors while on the move.
Can I move chat widget?
Yes, you can decide the location of chat widget on your website. You can make these changes from live chat plugin dashboard.
Do i have to signup the service to install the plugin?
No, you don’t need to signup to install the plugin but you’ll have to signup to use this plugin.
Can i translate preference of chat widget for my own language?
Yes, REVE Chat supports more than 20 languages. You can check them above in Description section.
can chat agent able to transfer a chat during conversations?
Yes, chat agents will be able to transfer chat during conversation
How much is price of REVE Chat web chat plugin?
REVE Chat plugin is free to install and it offers a complete 14 days free trial to understand its all features. REVE Chat offers 3 packages
- Standard
- Advanced
- Enterprise Please click here https://www.revechat.com/pricing/ to find out more about pricing. The live chat support plugin is completely free to install. However, if you want to use Standard and Advanced REVE Chat package then you have to purchase the package.
How can I chat with more visitors at the same time?
REVE Chat web chat plugin allows unlimited concurrent chats for the paid plans. Hence you can chat with as many visitors as you want at the same time. REVE Chat also allows you to proactively chat with your website visitors before they leave your website.
How can I take further information regarding REVE Chat live chat support plugin?
You can find out more at our site at http://www.revechat.com or at support@revechat.com and we will help you with installation.
Can I add REVE Chat plugin on more than one website at the same time?
Yes, this live chat plugin can be added on more than one website at the same time for Advanced & Enterprise package.
更新日志:
- Feature: Add the Reve chat widget to your site!
- Feature: Customize look and feel of the widget, including themes and color!
- New Admin Menu page for REVE Chat
- New for integration
- Added link of settings page to display on the plugins page (beside the activate/deactivate links).
- Updated chat script
- updated the UI
- introduced new signup process
- fixed signin bug
- new UI design
- updating singup and login procedure
- added shopping cart feature
- added shopping cart feature
- Show visitor's cart information in chat window
- Share product card
- Show orders list
- Search order by id
- add stable release