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REVE Chat - AI-powered Chatbot & Live Chat Plugin for WordPress

开发者 revechat
更新时间 2024年9月30日 12:00
PHP版本: 2.7 及以上
WordPress版本: 6.6.1

标签

customer support live chat chatbot chat widget help desk plugin

下载

6.1.7 1.2.4 2.0 2.0.0 2.0.1 2.0.2 2.0.4 4.0 6.1.0 6.1.1 6.1.10 6.1.2 6.1.6 6.1.8 6.1.9 6.2.0 1.2.2 6.1.5 6.2.1 5.0 6.1 6.2.2 1.2.3 3.0 6.1.3 2.0.3

详情介绍:

Are you looking for a chatbot that transforms your WordPress website? Explore REVE Chat – the AI-powered Chatbot & Live Chat plugin designed to enhance customer engagement. Install AI-powered chatbot and live chat plugin for your WordPress website. Automates 75% of customer queries, boosts your website’s CX, support, and sales. REVE Chat is an omnichannel customer engagement platform that combines Live Chat and AI-powered Chatbot functionality to add next-level customer experience to your WordPress site. This feature-rich plugin offers a seamless customer communication model, improves lead generation, and assists in doubling up your sales. Add on a winning solution for your customers - REVE Chat, the best WordPress chat plugin. By blending the benefits of Instant Messaging (IM) and Live Chat, REVE Chat transforms your website into an instant messaging platform. This enables enterprises to initiate and complete more chats directly on their websites. The approach not only enhances engagement but also drives higher conversion rates and lowers overall digital promotional costs. Moreover, our AI-powered Chatbot automates 75% of your queries, boosting response rate and customer satisfaction. Book a Demo for Free! https://youtu.be/p-m4BGarnHk

安装:

How to Install REVE Chat Widget to Your WordPress Website Installing REVE Chat Widget to your WordPress website is quite easy. It takes seconds, literally. All you need to do is follow some simple steps and voila, it’s done! Quite easy! So, let’s get started…. For REVE Chat widget integration, follow the steps given below:
  1. Download the REVE Chat plugin from WordPress Marketplace
  2. Login to your website admin panel
  3. Select ‘Plugins’ from the left side panel and then ‘Add new’. On the right side, you will see the ‘Add Plugins’ option. Next click on ‘Upload Plugin’.
  4. To upload the file, click on the ‘Choose File’. Select the downloaded file, and click on ‘Install Now’.
  5. When the installation process is finished, click on the ‘Activate Plugin’ option to activate the REVE Chat plugin.
  6. Now you will find the “REVE Chat” plugin in the “Installed Plugins” list. To go to the REVE Chat settings page, click on the ‘Settings‘ option.
  7. If you already have a REVE Chat account, please choose “Yes, I already have a REVE Chat account” and provide your email address. Otherwise, you can also choose “No, I want to create one” to create a new account.
  8. Now click on the ‘Save Changes’ button.
That’s it! WordPress live chat installation is done.

屏幕截图:

  • Basic conversation - Agent side
  • Download the REVE Chat plugin
  • Login to Dashboard
  • Upload REVE Chat Plugin
  • Install REVE Chat Plugin
  • Activate REVE Chat Plugin
  • Settings REVE Chat Plugin
  • Login/SignUp REVE Chat Plugin
  • Save the changes

常见问题:

How do I install the REVE Chat plugin for WordPress?

Follow these steps to easily install REVE Chat plugin to your WordPress site,

  • Step 1: Access your WordPress dashboard and log in.
  • Step 2: Once logged in, locate the "Plugins" option on the left-hand side menu. Click on "Add New" from the Plugins submenu.
  • Step 3: In the top right corner of the Plugins page, you'll find a search bar. Type "REVE Chat" into the search bar and press Enter.
  • Step 4: Click on the "Install Now" button next to the plugin.
  • Step 5: Click on the "Activate" button to activate the REVE Chat plugin.
  • Step 6: Upon activation, you should be redirected to the REVE Chat configuration page automatically.
  • Step 7: If you don't have a REVE Chat account, you'll need to create one. Fill out the necessary information to create your account. ( If you already have a REVE Chat account, simply log in using your credentials.)
  • Step 8: Congrats! Once you've successfully logged in or created an account, the REVE Chat plugin is installed, activated, and configured on your WordPress website.

Do I have to sign up for the service to install the plugin?

To install the plugin, no sign-up is required. You can simply download and get started. However, to access all the features and maximize the plugin's potential, signing up is necessary. It's a quick two-step process: install first, then sign up to unlock all the goodies.

What makes REVE Chat different from other Live Chat plugins?

REVE Chat stands out for its unique fusion of Instant Messaging and Live Chat. With our customizable appearance, queuing feature, and advanced capabilities like Voice/Video Chat, Co-browsing, Screen Sharing, Visitor Analytics, Auto Triggers, and Customer Satisfaction Ratings, we ensure a seamless experience.

Does REVE Chat offer a free trial for WordPress users?

Absolutely! REVE Chat provides a 14-Days Free Trial. You can get full access to all features, empowering you to explore the platform's capabilities firsthand.

Can I add the REVE Chat plugin on more than one website at the same time?

Yes, the Live Chat plugin can be added on more than one website at the same time for the Advanced & Enterprise package.

How can I use voice or video chat with my WordPress Site?

To use Voice or Video chat you need to simply integrate REVE Chat to your WordPress site. Then you are ready to avail of Voice or Video Chat features from the customization option.

Does REVE Chat offer co-browsing and screen sharing?

Yes. REVE Chat offers Co-browsing and Screen-sharing features, where we turn browsing sessions into collaborative adventures.

Can REVE Chat facilitate Voice and Video chat within WordPress websites?

Yes. REVE Chat facilitates Voice and Video chat within WordPress websites and transforms them into lively hubs of real-time interaction. You can use voice and video chat by simply integrating REVE Chat into your WordPress site.

Can I customize the look and feel of the live chat window to match my brand?

Of Course! You can customize the look and feel of the Live Chat window to perfectly match your brand's vibe and aesthetics.

How can REVE Chat help generate more leads and sales?

REVE Chat helps generate more leads and sales with a staggering 79% of Live Chat customer support and REVE Chatbot solving 68.9% of customer queries.

Can REVE Chat help convert website visitors into loyal customers?

Absolutely! With our dynamic tools and personalized support, we're here to transform casual browsers into dedicated fans of your brand. Let's make every visit count!

Does the AI chatbot work even when I'm unavailable?

Yes! REVE AI-powered Chatbot is available to assist 24/7. It handles all customer queries, boosting your sales and lead generation round-the-clock.

Can I train the chatbot to answer my specific customer queries?

You can train it to perfection by setting up pre-defined data tailored specifically to your business's unique needs. Empower your chatbot to be a customer query-solving superstar!

What happens if the Chatbot can't understand a customer's question?

If a customer encounters a question that is complex for the Chatbot to handle, being smoothly handed off to a human agent through our human-to-bot handover feature. So, there will be less customer frustrations and faster resolutions.

How does REVE Chat handle queuing during busy periods?

REVE Chat ensures that no customer gets left hanging during busy times. It manages seamless queues. It lets the visitors know the team is busy with an estimated wait time before they leave the website frustrated.

How many languages does REVE Chat support for multilingual communication?

REVE Chat supports over 25 languages, and breaks down communication barriers, ensuring seamless interactions with customers from all walks of life.

Can I customize the Chatbot greetings and messages?

Absolutely! You can customize your Chatbot greetings and messages and many more to match your brand's vibe and meet your customers right where they are.

How much is the price of the REVE Chat web chat plugin?

The REVE Web Chat plugin is free to install! Additionally, you get the full experience with a 14-day free trial to explore all its features. There are three packages:

  • Standard
  • Advanced
  • Enterprise.
Please click here https://www.revechat.com/pricing/ to find out more about pricing.

How can I get further information regarding the REVE Live Chat support plugin?

You can find out more at our site at http://www.revechat.com or support@revechat.com and we will help you with installation.

Can I see the chat history of past conversations?

Yes. With REVE Chat, you can retrieve past sessions and view conversation history. It facilitates continuity in communication by ensuring that ongoing conversations can seamlessly pick up where they left off.

更新日志:

1.2.0 2.0 2.0.1 2.0.3 3.0 6.2.0 6.2.1 6.2.2