ReviewScribe is a powerful WooCommerce review plugin and WordPress review plugin for collecting, managing, displaying, and analyzing customer reviews. Collect more product reviews, automate review request emails, moderate submissions, and showcase customer feedback with professional review widgets—without writing code. Whether you run a small online store, manage multiple WooCommerce websites, or need a complete customer review system, ReviewScribe gives you the tools to turn customer feedback into trust and social proof.
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🌟 Benefits of Using ReviewScribe
- Increase conversions with powerful social proof
- Build trust with verified customer reviews
- Save time using automated review requests & follow-ups (Pro)
- Gain insights with review analytics (email analytics in Pro)
- Improve SEO with fresh user-generated content
- Showcase reviews with beautiful widgets
- Manage all reviews from one dashboard
- Boost engagement with smart email automation (Pro)
⭐ Collect More Customer Reviews From Every Channel
Boost your credibility with authentic customer feedback using this advanced customer review plugin.
- WooCommerce product reviews
- Automated email review requests (Pro)
- Custom review forms
- External review sources: Google and Facebook (WordPress.org, Trustpilot, G2, Tripadvisor, Yelp and Capterra in Pro)
- Import existing reviews
- Manual review entries
- Photo, video and YouTube reviews (Pro)
- Recommendations (Pro)
- Multi-criteria ratings (Pro)
- Anonymous reviews (Pro)
- Built-in reCAPTCHA spam protection
Collect reviews from anywhere and centralize them in one powerful system.
📧 Automate WooCommerce Review Requests (Pro)
Review request emails are a ReviewScribe Pro feature. Save time and reduce manual follow-ups with automated review request emails after purchase.
Create customized campaigns with:
- Custom email templates
- Configurable review request timing
- Smart follow-up emails
- In-email rating selection
- Personalized customer and order details
- Multi-language email support
- SMTP and delivery settings
- Email open and click tracking
ReviewScribe helps you send review requests at the right stage of the customer journey and makes it easier for satisfied customers to leave feedback.
🧠 Smart Review Collection Automation (Pro)
Also part of ReviewScribe Pro. Reduce manual work with automation built specifically for review collection:
- Smart Send Timing — optimizes when review requests go out based on the product or category
- Smart Follow-ups — responds to customer behavior automatically:
- Opened but didn’t click → sends a gentle reminder
- Clicked but didn’t review → sends a follow-up
- Didn’t open → resends with a different subject line
🔧 Key Features at a Glance
- WooCommerce product reviews
- Automated review requests (Pro)
- AI-powered review summaries and insights (Pro)
- Smart send timing (Pro)
- Custom review forms
- Smart follow-ups (Pro)
- In-email rating selection (Pro)
- Customizable review widgets (colours and texts of the product review widget in Pro)
- External review sources (Google and Facebook; more sources in Pro)
- Review import
- Photo & video reviews (Pro)
- Review moderation
- Verified reviews
- Review carousel & grid
- Product review image gallery (Pro)
- Floating review badge
- Multi-language emails (Pro)
- Email analytics (Pro)
- Review analytics (advanced analytics cards in Pro)
- Google review schema (Pro)
Free and Pro
The free plugin includes:
- The product review widget: rating summary, Write a review button, sorting and star filter, Helpful and Report buttons, verified purchase badge, display method and reviews per page.
- The product review form and custom review forms, with reCAPTCHA spam protection.
- Review moderation, manual reviews, import and export, and Google and Facebook review sources.
- The showcase widgets (carousel, grid, video carousel and floating badge) with all their settings: avatar, country flag, review title, verified badge, auto transition, pagination and colours.
- Core review analytics.
These features need the separate ReviewScribe Pro add-on and appear as locked in the free plugin's settings:
- Photo, video and YouTube reviews, recommendations, anonymous reviews and multi-criteria ratings.
- Product widget extras: review image gallery, AI review summaries, recommendation score and status, media thumbnails, product variant details, country flag, Not helpful button, "with attachment" and "verified purchase" filters, and inheriting theme styles.
- Product widget colours and texts.
- Review request emails and follow-ups, with smart timing, in-email rating and email analytics.
- More review sources: WordPress.org, Trustpilot, G2, Tripadvisor, Yelp and Capterra.
- Google review schema.
- Advanced analytics cards.
🗂️ Manage Reviews From One Dashboard
ReviewScribe is a complete review management plugin for WooCommerce and WordPress. Manage different types of reviews from a centralized dashboard:
- WooCommerce product reviews
- Imported reviews
- External review sources (Google and Facebook; more sources in Pro)
- Manually added reviews
- Photo and video submissions (Pro)
- Verified customer reviews
- Moderated and pending reviews
Organize reviews by product, rating, source, status, and other criteria so your team can manage customer feedback more efficiently.
🎨 Showcase Social Proof with Modern Review Widgets
Turn reviews into visual social proof that aligns with your brand:
- Review Carousels & Sliders: Responsive sliders for product pages, homepages, and landing pages.
- Video Carousel & Review Grid: Show customer videos and photos (collected with Pro's photo and video reviews).
- Floating Review Badges: Persistent trust badges to increase site-wide conversion rates.
- Page Builder Compatible: Native Gutenberg blocks, shortcodes, and full compatibility with WooCommerce block themes.
- Customizable Widget Layouts: Choose from flexible display styles and layouts to fit any page or design.
- Custom Colors: Match your brand with adjustable colours for the showcase widgets. Product review widget colours and texts are a Pro feature.
📊 Review and Email Analytics
Understand how your reviews and review campaigns are performing. Review analytics are free; email analytics and the advanced analytics cards (reviews by source and category, top products) are part of ReviewScribe Pro.
Track important metrics such as:
- Reviews collected
- Average ratings
- Rating distribution
- Emails sent (Pro)
- Email opens (Pro)
- Email clicks (Pro)
- Review submissions
- Campaign performance (Pro)
- Conversion-related activity (Pro)
Use these insights to identify which products, email campaigns, and follow-up strategies generate the most customer feedback.