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Ridge Unpaid Order Reminders for WooCommerce

开发者 ridgeplugins
更新时间 2026年11月13日 17:08
PHP版本: 7.4 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

woocommerce bank transfer payment reminder on-hold orders cancel unpaid orders

下载

1.0.0

详情介绍:

Orders paid by bank transfer (BACS) or cheque are set to "On hold" until you confirm the payment. If the money never arrives, WooCommerce leaves the order on hold and the stock stays reserved. The "Hold stock" setting does not help, because it only cancels orders with the status "Pending payment". This plugin emails the customer on a schedule you set, and cancels the order if it is still unpaid after a number of days. What it does: Settings that avoid surprises: Other details:

安装:

  1. Install and activate the plugin. WooCommerce must be active.
  2. Open WooCommerce > Settings > Unpaid orders.
  3. Check the payment methods and the schedule.
  4. Optionally edit the email texts (links at the bottom of the settings page) and send yourself a test email.
  5. Leave test mode on for a few days and look at the notes of your on-hold orders.
  6. Turn test mode off.

常见问题:

When does the waiting time start?

When the order is set to "On hold". If the order leaves "On hold" and comes back later, the waiting time starts again.

Does it work with cash on delivery?

Cash on delivery orders normally go to "Processing", not "On hold", so they are not affected. If another payment method of yours puts orders on hold, you can select it in the settings.

The customer has paid. Will they still get a reminder?

No. Once you set the order to Processing or Completed, it is no longer on hold and the plugin leaves it alone.

Will my old on-hold orders get emails?

Not by default, because "Only new orders" is on. If you turn it off, check in test mode first: older overdue orders may be cancelled on the next run.

What happens to orders from the test period when I turn test mode off?

They follow the normal schedule. Only the step that is due runs, and an order that is already past the cancellation day is cancelled.

Do I also get an email when an order is cancelled?

Yes, WooCommerce sends its usual "Cancelled order" email to the shop admin. You can turn it off under WooCommerce > Settings > Emails.

Can I change the email layout?

The emails use your WooCommerce email settings (logo, colours, footer). For more changes, copy templates/emails/uorac-customer-email.php from the plugin to yourtheme/woocommerce/emails/ and edit the copy.

How often does it run?

Every hour. You can see the task under WooCommerce > Status > Scheduled Actions (hook uorac_run). At most 100 emails or cancellations are handled per run; the rest follow an hour later.

更新日志:

1.0.0