Rynex – Free AI Chatbot for WooCommerce (AI Sales & Support Agent)

Both. Shoppers describe what they need in plain language and Rynex acts as an AI shopping assistant — recommending products from your live catalog, comparing options, and adding items to the cart. Because every order driven by a conversation is attributed, it works as a sales chatbot that reports the revenue it actually produced, not just message counts.

Yes — since 2.7.0 your site automatically serves the discovery files the AI ecosystem looks for: llms.txt and llms-full.txt generated from your real pages and catalog, an A2A agent card, auth.md guidance for agents, an RFC 9727 API catalog, and Content-Signal directives in robots.txt. ChatGPT, Claude, Perplexity and shopping agents can find and read your store out of the box; a settings switch turns the whole set off.

Almost always a caching or optimization plugin is serving pages cached before you connected. Purge your site cache (and any hosting-level cache), then reload your storefront in a private window. From 2.7.2 the Rynex settings page checks your homepage and warns you when this is happening.

Rynex verifies your store by calling its WordPress REST API (/wp-json/) from our servers. If a security plugin or firewall (Wordfence, iThemes/Solid Security, Cloudflare WAF, a hosting-level rule) blocks that API, the settings page now says so and shows the HTTP code it got. Allow the WordPress REST API for Rynex — add the IP address shown in the error message to your firewall's allowlist, or exempt /wp-json/ for unauthenticated requests — then press Connect again. Plain permalinks and subdirectory installs are fine since 2.12.0.

Yes — the Free plan includes 100 conversations per month with the full assistant (recommendations, add to cart, revenue attribution). No credit card and no API key are required. Paid plans add more conversations and advanced features.

Yes — in two ways. Every recommended product card has an add-to-cart button, and since 2.8 the assistant is agentic: the shopper can simply reply "add it" (or name the product) and the assistant adds it to the WooCommerce cart itself, confirms once the store accepted it, and offers a one-tap "Go to checkout" button. If the request is ambiguous the assistant asks which product — it never guesses — and you can exclude any product from AI adding with its "AI add to cart" flag.

Orders placed after an AI conversation are attributed to that conversation. Your Rynex dashboard shows attributed orders and revenue — not just chat counts — so you can judge the assistant by the sales it actually produced.

No. Pressing Connect to Rynex provisions your workspace automatically; open the dashboard any time from WP admin.

It is an AI chatbot. There are no decision trees, keyword rules or canned flows to build — the assistant reads your live WooCommerce catalog and answers in natural language.

Yes. The plugin declares compatibility with HPOS (custom order tables) and with the block-based Cart and Checkout.

Yes. A conversation can be handed over to a live chat agent when the shopper asks for a person or the assistant is not confident.

The assistant runs on large language models operated by Rynex on its own infrastructure. You never paste an API key and you never get a surprise bill from an AI provider — usage is included in your Rynex plan (the Free plan covers 100 conversations per month).

Yes — that is its main job. It works as a product finder over your live catalog, so recommendations follow your real prices, stock and product data.

Yes. The shopper's language is detected per message — including romanized text such as Urdu or Hindi written in Latin letters — and the assistant replies in that language. Its fixed messages (order tracking, checkout guidance and so on) are translated automatically, so this is not limited to a fixed list of languages.

Rynex syncs your catalog through the standard WooCommerce REST API. The key is created the same way WooCommerce's own app-authorization flow creates keys, is labeled "Rynex", and is deleted when you disconnect or uninstall.

No. Rynex is fully hosted — you never create an AI provider account, never paste an API key, and never receive a separate AI bill. That is the main difference from "bring your own key" chatbot plugins.

No. AI usage is included in your Rynex plan. The Free plan covers 100 conversations per month; paid plans have fixed monthly prices. There is no per-token or per-message metering passed on to you.

Nothing switches off: the assistant keeps answering your shoppers, and you are never charged automatically. Going over the quota simply shows up in your dashboard as a nudge to pick a bigger plan.

Yes. The on-site "You may also like" block embeds AI-picked products directly on your product pages. It is personalized per shopper, matches your theme's design automatically, and you position it visually (drag & drop) from the Rynex dashboard.

Your catalog syncs through the standard WooCommerce REST API on connect and stays fresh via webhooks. The assistant answers from your live products — real prices, stock and variations — not from a stale copy.

Yes. Since 2.5.0 Rynex runs on any WordPress site: press Connect and it answers from your own content — pages, posts, PDFs or plain text you add in the Rynex dashboard. Product recommendations, add to cart and revenue attribution stay WooCommerce-only; they appear the moment you install WooCommerce and press "Enable commerce features". Note that the Rynex page moves from Settings to the WooCommerce menu once WooCommerce is active — the button is there.

The widget is a single deferred script served from a CDN; the on-site recommendations block reserves its space before loading (no layout shift) and fetches data only when it approaches the viewport.

Disconnect from the Rynex settings page (removes webhooks and the widget), then delete the plugin. Uninstalling also cleans up the API key and all stored options.