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Service Tracker

开发者 bucklit
更新时间 2021年8月24日 10:20
捐献地址: 去捐款
PHP版本: 7.0 及以上
WordPress版本: 5.8
版权: GPLv2 or later
版权网址: 版权信息

标签

status service work technician

下载

1.0.0

详情介绍:

Service Tracker is a job or service tracking tool meant for the business or organisations who have build websites with WordPress and would like to manage service/works. After activation of the plugin, you'll find Services on the WordPress admin screen menu. The services or jobs can be added in the admin. With Service Tracker, you are no longer need to manually manage the jobs assigned to staffs, technicians or workers. This tool allows their employees to add a job or work, link the work to a customer, assign a worker or technician , set a booking time and finally update status on job progress. All features WP Admin or Manager will be able to:
  1. Add Service Requests (it can anything related to job or work)
  2. Add and select the customer who requested the work and assign a job to a suitable worker.
  3. elect a date and time the job has to be completed.
  4. The worker can keep track of the works assigned to them and update the status + add additional notes about the work.
  5. Under Users> Add new user. Plugin adds a new role 'technician'. So when a user is created select role 'technician' for the worker and 'subscriber' for the customer.
  6. That's it. Now you can add a service, select a customer, assign it to the technician, select date and time of the work, update the service or work status.
For more detailed information, please refer to the page (https://bucklit.com.au/products/service-tracker/). [Installation Video] (https://youtu.be/bSj5gJ6aW9I) [Configuration and Working Video] (https://youtu.be/hjSnbAEHg58)

安装:

Below are the steps to install and configure the plugin:
  1. Login to Wp Admin
  2. Go to Plugins > Add New
  3. Upload plugin service-tracker.zip, install and Activate. FTP
  4. Upload the entire service-tracker folder to the /wp-content/plugins/ directory.
  5. Activate the plugin through the 'Plugins' menu in WordPress.

屏幕截图:

  • User Listing- Adding a Technician
  • User Page - Adding a Technician or Customer
  • Services Listing - List of Services
  • Service Details Page - Service Title and Description
  • Service Details Page - Service related form fields

常见问题:

1.Which role should I select when adding a new user as technician or customer?

For Technician select 'Technician' and for customer select 'subscriber'.

  1. Who can change Service Additional notes?

Currently, the additional notes is meant for administrator/manager or even technician given the website allows technician to login. We are working on a Mobile Appliacation, this will allow both technician and customer to post comunication/status.