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Shoplex - EU Compliance for WooCommerce

开发者 motylanogha
更新时间 2026年10月18日 20:53
PHP版本: 8.1 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

eu woocommerce compliance omnibus gpsr

下载

1.3.0 1.3.1 1.4.0 1.2.1 1.2.2 1.2.3 1.2.4

详情介绍:

Selling to consumers in the European Union requires specific information across the product page, the shopping cart, the checkout flow, and post-purchase order management. Requirements differ across EU member states: German courts mandate specific button labels under the Button-Lösung rule, French law penalizes missing payment warnings, Spanish law requires a three-year statutory warranty rather than the standard two-year period, and packaging laws require specific register numbers (LUCID in Germany, EPR in France, BDO in Poland). Shoplex implements these legal requirements as twenty distinct, independent modules. Each module can be switched on or off individually under WooCommerce > Shoplex. The administration interface explicitly references the corresponding EU directive or national statute for each requirement. The Twenty Modules
  1. Unit Price (Price per Reference Unit) Directive 98/6/EC requires showing the price per standard unit (such as per kilogram, 100 grams, litre, or metre) alongside the final selling price for packaged goods sold by weight or volume. Shoplex calculates this ratio automatically from the product's net content and chosen reference unit. Works across simple and variable products, and supports archive catalogue loops.
  2. Lowest Price in the Last 30 Days (Omnibus Directive) Directive 2019/2161 (the Enforcement and Modernisation Directive, commonly called Omnibus) dictates that any price reduction announcement must state the lowest price applied during a period of at least 30 days prior to the reduction. Shoplex maintains a local database log of every price update across regular, sale, and variation prices. Unscheduled sales calculate against historical records, and daily scheduled cleanup retains the window without deleting the active base price.
  3. VAT Notice (Tax Display Indication) Directive 98/6/EC and Directive 2011/83/EU require informing the consumer whether the price includes applicable VAT. Shoplex prints the rate applied to each product (e.g. "incl. 19% VAT" or "excl. VAT" for net display). For merchants qualifying for the small business scheme (Article 284 of Directive 2006/112/EC, such as § 19 UStG in Germany), a dedicated exemption notice replaces standard tax percentages.
  4. Shipping Costs Notice & PAngV Link Directive 2011/83/EU art. 6(1)(e) requires that when shipping costs cannot be calculated in advance, the fact that such costs are payable must be stated. Under the German Price Indication Ordinance (PAngV § 6), the words "plus shipping" ("zzgl. Versandkosten") must provide a direct hyperlink to the merchant's payment and shipping conditions page rather than a generic catalogue archive. Shoplex allows designating a specific shipping page or falls back cleanly to the shop's legal terms page.
  5. From-Price for Variable Products Directive 98/6/EC restricts deceptive price ranges. When product variants carry different prices, displaying wide ranges ("€10.00 - €90.00") can mislead buyers regarding initial availability. Shoplex replaces ranges with a clean "from €10.00" label reflecting the lowest currently purchasable variation.
  6. Delivery Time Indication Directive 2011/83/EU art. 6(1)(g) mandates providing the arrangements for payment, delivery, and performance, including the time by which the trader undertakes to deliver the goods. In countries like Germany, vague estimates like "promptly" or "usually within a few days" are legally non-compliant. Shoplex registers a dedicated delivery time taxonomy allowing unified terms ("2 - 4 business days", "ready to ship in 24h") applied per product, per variation, or shop-wide.
  7. Legal Guarantee of Conformity and Durability Directive (EU) 2019/771 on consumer sales of goods and Directive (EU) 2019/770 on digital content require informing consumers of their statutory conformity guarantee. For Spain, where Real Decreto-ley 7/2021 amended the LGDCU to require a 3-year statutory warranty (36 months) starting January 1, 2022, Shoplex automatically provides the 3-year warranty statement when resolving customers in Spain. Also supports displaying commercial guarantees of durability, digital software update periods, and repair information.
  8. Country-Specific EU Rules (Button-Lösung & Packaging Registers) National transpositions of Article 8(2) of the Consumer Rights Directive require the order confirmation button to be clearly labelled with an unambiguous statement indicating that placing the order entails an obligation to pay:
  9. Germany & Austria (§ 312j Abs. 3 BGB / § 8 FAGG): Zahlungspflichtig bestellen
  10. France (Art. L. 221-14 Code de la consommation): Commande avec obligation de paiement
  11. Italy (Art. 51 comma 2 Codice del Consumo): Ordina e paga
  12. Spain (Art. 98.2 LGDCU): Pedido con obligación de pago
  13. Poland (Art. 17 ust. 3 Ustawy o prawach konsumenta): Zamówienie z obowiązkiem zapłaty Works on both the classic checkout and the WooCommerce Block Checkout via client-side registration filters. Also displays packaging and environmental registry numbers (LUCID register number for Germany under VerpackG, Identifiant Unique REP / EPR for France under AGEC, and Numer BDO for Poland under the Waste Act).
  14. 14-Day Statutory Right of Withdrawal Directive 2011/83/EU Annex I(B) guarantees consumers a 14-day cancellation window. Shoplex provides an out-of-the-box workflow:
  15. Public shortcode [shoplex_withdrawal_form] allowing guest lookups with anti-enumeration protection and rate limiting.
  16. Secure single-use magic links sent directly to the customer's billing email with a 30-minute expiry.
  17. Authenticated declaration form listing remaining withdrawable items with clamped quantities to prevent returning more units than ordered.
  18. Direct High-Performance Order Storage (HPOS) metadata storage (_shoplex_withdrawals), audit trails in WooCommerce order notes, and automated confirmation emails to both customer and store administrator.
  19. General Product Safety Regulation (GPSR) Regulation (EU) 2023/988 (GPSR), in effect since December 13, 2024, requires online listings to publish manufacturer identity details, postal address, electronic address, the EU responsible person (for manufacturers outside the EU), and required safety warnings or instructions. Shoplex provides dedicated per-product and default fields for all required GPSR disclosures.
  20. Checkout Consents & Consent Recording Directive 2011/83/EU art. 8 and GDPR art. 7 demand unambiguous, affirmative agreement for specific contractual conditions, particularly waiving withdrawal rights for immediate access to digital downloads. Shoplex renders terms, privacy policy, right of withdrawal acknowledgment, digital content waivers, newsletter consents, and carrier delivery updates. Each recorded consent captures the verbatim text displayed, the customer decision, and the exact timestamp stored in HPOS order meta. Compatible with classic and block checkouts.
  21. Trader Identity (Impressum / Legal Notice) Directive 2000/31/EC art. 5 and national legislation (such as § 5 DDG in Germany) require commercial websites to provide permanent, immediate access to commercial registry numbers, corporate entity names, physical addresses, electronic mail, telephone contact, and VAT identification numbers. Shoplex renders these through the [shoplex_business_info] shortcode or the native block.
  22. Dispute Resolution (ODR Notice) Regulation (EU) 524/2013 and Directive 2013/11/EU require e-commerce platforms to link to consumer alternative dispute resolution bodies. Shoplex provides the statutory notice for inclusion in store footers or legal pages.
  23. Intra-EU B2B VAT Validation (VIES REST API & Swiss UID) Under Directive 2006/112/EC art. 138, exempting cross-border intra-EU B2B supplies at 0% VAT requires verifying that the customer is a taxable person with a valid VAT number in another member state. Shoplex queries the European Commission's official VIES REST endpoint in real time across all 27 member states and Northern Ireland (XI). When configured with your own VAT ID, it performs a qualified check and stores the official consultation number (requestIdentifier) directly in the order meta and order notes as audit-proof evidence for tax authorities. Also validates Swiss enterprise identification numbers (UID / CHE) for cross-border trade with Switzerland.
  24. Statutory Complaint Form Template (Formularz Reklamacyjny) Under Directive (EU) 2019/771, consumers are entitled to remedies (repair, replacement, price reduction, contract termination) for non-conforming goods. Shoplex provides a ready-to-print or embed complaint form via shortcode [shoplex_complaint_template] and an administrative preview with one-click standalone HTML download, automatically populated with the merchant's company details.
  25. Cyber Resilience Act Disclosure (CRA / RFC 9116 security.txt) In alignment with European cybersecurity standards and the Cyber Resilience Act (Regulation EU 2024/2847), Shoplex serves a standard security disclosure policy at /.well-known/security.txt (RFC 9116). Merchandisers can specify their designated security contact email, vulnerability disclosure policy URL, and expiration date.
  26. Digital Services Act Notice & Action Mechanism (DSA Reporting) Under Article 16 of Regulation (EU) 2022/2065 (Digital Services Act), online intermediaries and shops must provide an easily accessible mechanism for individuals and entities to notify them of illegal content or non-compliant products. Shoplex provides the public notice form via [shoplex_dsa_report] with structured reason selection, validation, rate limiting, and instant email dispatch to store administrators.
  27. Packaging Deposit Return Scheme (German Pfand & EU Packaging Deposit) Under § 31 VerpackG and the European Packaging and Packaging Waste Regulation (PPWR), shops selling beverages in covered containers must charge a deposit (Einwegpfand, Mehrwegpfand) and state it separately from the product price. Shoplex calculates statutory deposit rates per item and packaging unit count, charges the non-taxable cart fee at checkout, and displays refund notices on product pages.
  28. Food Information & LMIV Nutrition Table (Regulation EU 1169/2011) For food and supplement products sold online, Regulation (EU) No 1169/2011 (LMIV) requires mandatory food information before purchase: nutrition declaration table (Annex XV canonical values per 100g / 100ml: energy kJ/kcal, fat, saturates, carbohydrates, sugars, protein, salt), 14 statutory allergens, Nutri-Score badge, alcohol by volume (% vol.), net quantity, origin, and food business operator.
  29. Cookie & Consent Management (ePrivacy Directive, TDDDG & Google Consent Mode v2) Under Directive 2002/58/EC (ePrivacy Directive) and national laws (such as Section 25 TDDDG in Germany and GDPR Art. 7), storing or accessing non-essential data on user devices requires prior, informed consent. Shoplex provides a lightweight cookie banner with granular category opt-ins (Essential, Analytics, Marketing), Google Consent Mode v2 signals, a reopen consent badge for withdrawal at any time, and an automated content blocker for third-party media embeds (YouTube, Vimeo, Google Maps, OpenStreetMap, SoundCloud) that loads embeds only after consent is granted.
Multilingual and Translation Compatibility Shoplex includes comprehensive multilingual support: Technical Architecture

安装:

  1. Ensure your store runs WordPress 6.5 or newer and WooCommerce 8.0 or newer.
  2. Upload the shoplex folder to your /wp-content/plugins/ directory or install via the WordPress Plugins menu.
  3. Activate the plugin through the 'Plugins' menu in WordPress.
  4. Navigate to WooCommerce > Shoplex to review and toggle individual compliance modules.
  5. Navigate to WooCommerce > Shoplex settings to customize store identity, notices, registry numbers, and country rules.
  6. For statutory withdrawal, create a returns page and insert the shortcode [shoplex_withdrawal_form].

屏幕截图:

  • Single product page displaying unit price, Omnibus lowest-price notice, VAT details, and statutory conformity guarantee.
  • GPSR product safety information panel showing manufacturer and EU responsible person disclosures.
  • Country-specific checkout button rules: Button-Lösung for Germany/Austria, France, Spain (3-year warranty), Italy, and Poland.
  • 14-day statutory withdrawal workflow: guest lookup, anti-enumeration security, and itemized declaration form.
  • Shoplex settings screen with country compliance options, packaging register inputs (LUCID, EPR, BDO), and native WPML/Polylang configuration.

常见问题:

Does Shoplex cover statutory rules across all 27 EU member states?

Yes. Under Directive 2011/83/EU (Consumer Rights Directive) Art. 8(2), orders placed online must explicitly state that placing the order entails an obligation to pay. Shoplex includes verified statutory checkout button labels for all 27 EU countries (such as Germany and Austria: "Zahlungspflichtig bestellen", France and Luxembourg: "Commande avec obligation de paiement", Italy: "Ordina e paga", Spain: "Pedido con obligación de pago", Netherlands and Belgium: "Bestelling met betalingsverplichting", Poland: "Zamówienie z obowiązkiem zapłaty", Sweden: "Beställning med betalningsförpliktelse", etc.). It also adapts consumer conformity warranties (such as the Spanish 3-year requirement under RDL 7/2021) and packaging register numbers.

How does customer country detection work at checkout?

Shoplex determines the destination country using a five-tier hierarchy:

  1. Active form submission during checkout or AJAX updates (billing_country).
  2. Customer billing country stored in the active WooCommerce session.
  3. Customer shipping country stored in the active WooCommerce session.
  4. IP-based geolocation via WC_Geolocation::geolocate_ip().
  5. Store base country configured in WooCommerce settings. When a customer changes their billing or shipping country in the checkout dropdown, the order button label updates immediately to match the statutory requirement of that destination.

What are the German and Austrian Button-Lösung and PAngV requirements?

In Germany (§ 312j Abs. 3 BGB) and Austria (§ 8 FAGG), failure to label the final purchase button with an unequivocal payment notice ("Zahlungspflichtig bestellen" or equivalent) renders the purchase contract void. Furthermore, the German Price Indication Ordinance (PAngV § 6) requires stating whether prices include VAT and providing a direct, accessible link to your shipping costs page ("inkl. MwSt., zzgl. Versandkosten"). Shoplex provides dedicated settings to link directly to your shipping information page.

How does the Spanish 3-year statutory guarantee work?

Under Spain's Real Decreto-ley 7/2021 amending the General Consumer Protection Law (LGDCU), the statutory conformity warranty for tangible goods was extended from two years to three years (36 months). When Shoplex detects a customer in Spain (ES), it automatically serves the 3-year legal guarantee notice instead of the standard 2-year European baseline.

Which packaging and environmental register numbers are supported?

Shoplex allows you to configure:

  • Germany: LUCID registration number under the Packaging Act (VerpackG § 9).
  • France: Unique Identification Number (Identifiant Unique REP / IDU) under the AGEC law and Article L. 541-10-13 of the Environmental Code.
  • Poland: BDO register number (Baza Danych o Odpadach) under the Waste Act. These numbers automatically attach to your trader identity blocks and impressum footers.

How does the 14-day statutory right of withdrawal work?

Directive 2011/83/EU Annex I(B) requires providing consumers with a standardized withdrawal declaration model. Shoplex implements this via the shortcode [shoplex_withdrawal_form]. Logged-in customers can select an eligible order, pick individual items and quantities, and submit their declaration. For guest customers, an anti-enumeration lookup sends a secure, single-use 30-minute magic link to their billing email. Declarations are stored in HPOS order meta (_shoplex_withdrawals), noted in order history, and emailed to both the buyer and the store owner.

How does the VIES VAT validation module work for intra-EU B2B sales?

Under Directive 2006/112/EC Art. 138, cross-border B2B sales within the EU can be zero-rated (0% VAT) only when the buyer has an active, verified VAT number in their member state. Shoplex checks customer VAT IDs in real time against the European Commission's official VIES REST API. If you configure your own VAT ID in the settings, Shoplex performs a qualified request and records the official consultation identifier (requestIdentifier) in the order notes as audit-proof evidence for tax authorities.

What is the Digital Services Act (DSA) reporting form?

Under Article 16 of Regulation (EU) 2022/2065 (Digital Services Act), online intermediaries and e-commerce stores must provide an easily accessible electronic notice mechanism for reporting illegal content, counterfeit items, or non-compliant goods. Shoplex provides the public notice form via [shoplex_dsa_report], complete with structured reason selection, spam rate limiting, and administrative notifications.

Does Shoplex generate a RFC 9116 security.txt for the Cyber Resilience Act?

Yes. In accordance with European cybersecurity standards and the Cyber Resilience Act (Regulation EU 2024/2847), Shoplex serves a compliant /.well-known/security.txt endpoint. Store owners can configure their designated security contact email, vulnerability disclosure policy URL, and expiration date under WooCommerce > Shoplex settings > CRA security.txt.

Does it support the WooCommerce Block Checkout?

Yes. Checkout consents, button labels, and terms links hook both classic shortcode checkouts and modern block checkouts (wc-blocks-checkout).

Does Shoplex replace country-specific plugins like Germanized or Polski?

Shoplex implements the harmonized EU-wide consumer protections and key destination rules (Button-Lösung across all 27 countries, PAngV shipping links, packaging register numbers, Spanish 3-year warranty, VIES validation, statutory withdrawal, and GPSR). It does not handle national fiscal cash register drivers, local invoice numbering sequences, or national postal locker APIs. For domestic Poland integrations, plugins like Polski cover local carriers and KSeF; for stores selling across the European Union, Shoplex provides the complete cross-border legal compliance stack.

How does the Omnibus lowest-price tracker handle scheduled sales?

When a product enters a sale, Shoplex determines the comparison window (30 days by default). It inspects recorded prices in the shop currency, looks for the lowest price active before the promotion commenced, and prints the result according to your chosen template. Daily cleanup prunes obsolete historical records while preserving the active base price.

Is Shoplex compatible with multilingual plugins?

Yes. Shoplex includes a native wpml-config.xml file that registers all options, button texts, and notice templates for translation in WPML and Polylang. It also supports TranslatePress, Loco Translate, and standard gettext localization.

更新日志:

1.4.0 1.3.1 1.3.0 1.2.4 1.2.3 1.2.2 1.2.1 1.2.0 1.1.0 1.0.0