Shoplex - EU Compliance for WooCommerce

Shoplex provides tools for these rules; it does not make a shop compliant. Under Directive 2011/83/EU (Consumer Rights Directive) Art. 8(2), the order button must read "order with obligation to pay" or a corresponding unambiguous formulation. Shoplex ships default button labels for all 27 EU countries that follow the art. 8(2) wording or an equivalent; check national law (such as Germany and Austria: "Zahlungspflichtig bestellen", France and Luxembourg: "Commande avec obligation de paiement", Italy: "Ordine con obbligo di pagare", Spain: "Pedido con obligación de pago", Netherlands and Belgium: "Bestelling met betalingsverplichting", Poland: "Zamówienie z obowiązkiem zapłaty", Sweden: "Beställning förenad med betalningsskyldighet", etc.). It also adapts consumer conformity warranties (such as the Spanish 3-year requirement under RDL 7/2021) and packaging register numbers.

Shoplex determines the destination country using a five-tier hierarchy:

1. Active form submission during checkout or AJAX updates (billing_country).
2. Customer billing country stored in the active WooCommerce session.
3. Customer shipping country stored in the active WooCommerce session.
4. IP-based geolocation via WC_Geolocation::geolocate_ip().
5. Store base country configured in WooCommerce settings. On the block checkout the label is set when the page loads.

In Germany (§ 312j Abs. 3 BGB) and Austria (§ 8 FAGG), without an unequivocal payment notice on the final purchase button ("Zahlungspflichtig bestellen" or equivalent) no contract is formed (§ 312j Abs. 4 BGB), and in Austria the consumer is not bound (§ 8 Abs. 2 FAGG). The German Price Indication Ordinance (PAngV § 6) requires stating that prices include VAT and whether, and how much, shipping is charged ("inkl. MwSt., zzgl. Versandkosten"); a link to the shipping page is common practice. Shoplex provides settings to link to your shipping information page.

Under Spain's Real Decreto-ley 7/2021 amending the General Consumer Protection Law (LGDCU), the statutory conformity warranty for tangible goods was extended from two years to three years (36 months). When Shoplex detects a customer in Spain (ES), it automatically serves the 3-year legal guarantee notice instead of the standard 2-year European baseline.

Shoplex allows you to configure:

• Germany: LUCID registration number under § 6 VerpackDG (formerly § 9 VerpackG).
• France: Unique Identification Number (Identifiant Unique REP / IDU) under the AGEC law and Article L. 541-10-13 of the Environmental Code.
• Poland: BDO register number (Baza Danych o Odpadach) under the Waste Act. These numbers automatically attach to your trader identity blocks and impressum footers.

The right comes from Directive 2011/83/EU art. 9; art. 6(1)(h) and Annex I(B) cover the information and the model form. This module is a declaration form, not the art. 11a withdrawal function; for that, use the Withdraw plugin. Shoplex provides the form via the shortcode [shoplex_withdrawal_form]. Logged-in customers can select an eligible order, pick individual items and quantities, and submit their declaration. For guest customers, an anti-enumeration lookup sends a secure, single-use 30-minute magic link to their billing email. Declarations are stored in HPOS order meta (_shoplex_withdrawals), noted in order history, and emailed to both the buyer and the store owner.

Under Directive 2006/112/EC Art. 138, cross-border B2B sales within the EU can be zero-rated (0% VAT) only when the buyer has an active, verified VAT number in their member state. Shoplex checks customer VAT IDs in real time against the European Commission's official VIES REST API. If you configure your own VAT ID in the settings, Shoplex performs a qualified request and records the official consultation identifier (requestIdentifier) in the order notes as audit-proof evidence for tax authorities.

Article 16 of Regulation (EU) 2022/2065 (Digital Services Act) binds hosting providers, so the form is relevant if your shop hosts third-party content (marketplace sellers, reviews). Shoplex provides the public notice form via [shoplex_dsa_report], complete with structured reason selection, spam rate limiting, and administrative notifications.

Yes. Shoplex serves an RFC 9116 /.well-known/security.txt endpoint. It is not a Cyber Resilience Act (Regulation EU 2024/2847) requirement for shops; the CRA binds manufacturers. Store owners can configure their designated security contact email, vulnerability disclosure policy URL, and expiration date under WooCommerce > Shoplex settings > CRA security.txt.

Yes. Checkout consents, button labels, and terms links hook both classic shortcode checkouts and modern block checkouts (wc-blocks-checkout).

Shoplex provides tools for EU-wide consumer rules and key destination rules (Button-Lösung labels for all 27 countries, PAngV shipping links, packaging register numbers, Spanish 3-year warranty, VIES validation, a withdrawal declaration form, and GPSR); it does not make a shop compliant. It does not handle national fiscal cash register drivers, local invoice numbering sequences, or national postal locker APIs. For domestic Poland integrations, plugins like Polski cover local carriers and KSeF; for stores selling across the European Union, Shoplex covers the cross-border tools listed above.

When a product enters a sale, Shoplex determines the comparison window (30 days by default). It inspects recorded prices in the shop currency, looks for the lowest price active before the promotion commenced, and prints the result according to your chosen template. Daily cleanup prunes obsolete historical records while preserving the active base price.

Yes. Shoplex includes a native wpml-config.xml file that registers all options, button texts, and notice templates for translation in WPML and Polylang. It also supports TranslatePress, Loco Translate, and standard gettext localization.