Plugin Name

The idea was it to create a Ticket System completely for the Front-End, and that's the result! This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page. You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example. Demo Right here GitHub This Plugin on Github Key features

• Completely for the Front-End.
• Independet Login from Wordpress, or when you are logged in into Wordpress, then you will be automatically logged in.
• E-Mail Notification
• To every ticket you get a link so you can check your ticket and also write with the support like a chat.
• Normal users can take, edit their own and adopt tickets. They also can add appointments.
• Admin users can edit all tickets and allocate tickets to other users.
• You can add notes and solutions to every ticket.
• You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems.
• Datepicker Field
• Under "New Tickets" the tickets automatically reload every 30 seconds.

1.3.6

• Fixed max length for email text.

1.3.5

• Function added to send a ticket-link within the notification e-mails.

1.3.4

• Added Multisite support

1.3.3

• User Guide added

1.3.2

• Fixed search function

1.3.1

• Fixed unintentional backslashes in text

1.3

• BIG UPDATE
• Email notification for those who create the ticket. They will be informed when their ticket was "taken", when it's "done" and when there is a new answer.
• You can consult and answer your ticket under an generated link.
• Following you can answer when you work on tickets, so it's kind like a chat.
• Problem Field is renameble now.
• "Report problem" was changed to "Submit".

1.2.2

• IMPORTANT
• When you updated to 1.2.2 before 19.11.2015 (UTC+1 13:00h) and your wordpress backend doesn't load anymore please redownload fixed v1.2.2
• Only whitespace in necessary fields isn't allowed anymore.
• Database Update only loads when user is admin.

1.2.1

• Security Update
• Special thanks to the user "iberiam"

1.2

• You can rename the optional fields and the datepicker field.
• You can also hide these fields.
• Appointment field is now the datepicker field.
• Appointment added from the issuer are shown under the ticket itself.
• When logged in Name and Email in Form are not editable.

1.1

• PLEASE REACTIVATE THE PLUGIN TO APPLY CHANGES THIS TIME
• When you are already logged in in Wordpress, you don't have to log in again
• When you are logged in, Name and Email will be filled in into submit form
• Added a Title to tickets
• Loading Spinner now with transparent background

1.0.1

• Deleted Salutation because the email function is not ready
• added titles for buttons

1.0

• First release