Site Chat on Telegram is a powerful and convenient WordPress plugin that allows you to integrate a support chat on your website with Telegram. With this plugin, your customers can easily send messages through the chat widget on your site, and administrators and support staff can quickly and efficiently respond to them directly in Telegram.
Key Features
- Instant Notifications: Receive notifications of new chat messages on your website directly in Telegram.
- Easy Integration: Installing and configuring the plugin takes just a few minutes.
- User-Friendly Interface: Intuitive interface for configuring and managing the chat.
- Flexible customisation of the widget display: Specify the pages and post types where the support chat should be displayed.
- Automatic response at the first request: Automatic response to the first user query, ensuring quicker engagement and a better user experience.
- Customization Options: Personalize the chat widget with your own colors, manager's avatar, and welcome message.
- Security: All messages are transmitted using a secure connection.
How It Works
- Install and activate the Site Chat on Telegram plugin on your WordPress site.
- Set up the integration with your Telegram account by following simple instructions.
- Customize the chat widget by selecting your own colors, manager's avatar, and welcome message.
- Select where the plugin will be active (entire site, post types, taxonomies, specific posts, etc.)
- Start receiving and responding to customer messages in real-time directly from Telegram.
Benefits of Use
- Improved Customer Support: Quick responses to customer inquiries will enhance their satisfaction.
- Reduced Response Time: Instant notifications and the ability to reply from anywhere via Telegram.
- Increased Efficiency: Centralized management of customer messages.
Demo | Documentation
Try Site Chat on Telegram today and enhance your customer interactions!
https://youtu.be/-Gkqbs3gkbM
Minimum Requirements
PHP 8.0 or greater is required
MySQL 5.6 or greater, OR MariaDB version 10.1 or greater, is required
Plugin Installation and Activation
- Download the plugin .zip file and make note of where on your computer you downloaded it to.
- In the WordPress admin (example.com/wp-admin) go to Plugins > Add New or click the "Add New" button on the main plugins screen.
- On the following screen, click the "Upload Plugin" button.
- Browse your computer to where you downloaded the plugin .zip file, select it and click the "Install Now" button.
- After the plugin has successfully installed, click "Activate Plugin".
Chat Widget Setup
- Create telegram bot with @BotFather. Type /newbot and follow instructions
- Go to plugin options page and save bot token, bot username
- Press Activate Webhook button
- Create a Telegram group
- Enable topics feature for the group
- Add the bot to the group as an administrator. Make sure the bot has permissions to manage topics
- Reload the plugin options page and select the group in the "Telegram Supergroup" field
- Enjoy!