Thunaivi Chat
| 开发者 | thunaivi |
|---|---|
| 更新时间 | 2026年7月5日 22:04 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.0 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- One-field connection using your Thunaivi Website Token
- Automatic chat loading on the public website
- AI chatbot and live support widget for WordPress websites
- Customer support chat for WooCommerce stores
- Product enquiry and lead capture chat support
- WooCommerce order status lookup bridge for connected Thunaivi AI agents
- WooCommerce product stock lookup bridge for connected Thunaivi AI agents
- Product catalog sync button for sending WooCommerce product details to Thunaivi
- Courier and refund rule settings for Thunaivi commerce workflows
- Signed REST API endpoints with timestamp validation for safer server-to-server requests
- Optional logged-in user identification
- Optional WooCommerce checkout-page exclusion
- Optional chat bubble color and icon image customization
- Fixed, app-controlled Thunaivi runtime origin
- Asynchronous SDK loading designed to minimize page-load impact
- WordPress business websites
- WooCommerce online stores
- Service websites that need visitor chat
- Agencies installing chat for client websites
- Support teams that want one website chat inbox
- Merchants who want no-code chatbot installation
安装:
- In WordPress Admin, go to Plugins > Add New.
- Click Upload Plugin.
- Choose the
sitebridge-chat-for-thunaivi.zipfile. - Click Install Now.
- Click Activate Plugin.
- Open Settings > Thunaivi Chat.
- Copy your Website Token from the Thunaivi client portal.
- Paste the token into Thunaivi Website Token.
- Optional: choose a chat bubble background color.
- Optional: paste a public image URL for the chat bubble icon.
- Click Connect Chat or Save Settings.
- Click Open Website and Test Chat.
常见问题:
Do I need a developer to install this chatbot?
No. The plugin is designed for no-code setup. A WordPress admin can install it, paste the Website Token, and save.
Do I need a paid plan or trial to get a Website Token?
Yes. To get a Website Token, you need an account on Thunaivi. You can start with a 7-day free trial (INR 0) by visiting https://thunaivi.io/onboarding/. If you only need a website chat widget, we offer the Website Lite plan starting at just INR 999/month, available on our https://thunaivi.io/pricing/. Standard omnichannel plans start at INR 1,999/month.
Where do I find my Website Token?
Open your Thunaivi client portal and copy the Website Token from the website chat/integrations settings.
Will the chatbot show automatically after install?
The chat widget shows after the plugin is activated and a valid Thunaivi Website Token is saved.
Can I change the chat button color?
Yes. Open Settings > Thunaivi Chat and choose Bubble Background Color.
Can I change the chat icon?
Yes. Add a public image URL in Bubble Icon Image URL. Supported formats are PNG, JPG, GIF, WebP, and SVG.
Does this plugin support WooCommerce?
Yes. The plugin can be used as a WooCommerce chatbot and customer support chat widget. You can optionally hide the widget on the WooCommerce checkout page.
Can Thunaivi answer order or stock questions from WooCommerce?
Yes, when WooCommerce bridge settings are enabled and the site is connected to a Thunaivi tenant. The plugin provides signed endpoints for order status and product stock checks, and it can sync product catalog data for AI-assisted product questions.
Does product catalog sync happen automatically?
The plugin includes a Sync Product Catalog Now button in the settings page. Store admins control when product data is pushed to Thunaivi.
Can customers ask product questions through the chat?
Yes. Visitors can use the chat widget to ask product, order, service, pricing, and support questions based on your Thunaivi setup.
Does the plugin share WordPress user information?
Only when Logged-In User Tracking is explicitly enabled. When enabled, the logged-in user's display name and email address are sent to the connected Thunaivi support inbox. Keep this disabled unless your privacy policy and consent process permit it.
Does this plugin affect performance?
The Thunaivi SDK loads asynchronously and is designed to minimize page-load impact. Actual performance depends on the website, theme, hosting, and other active plugins.
Why is my chat not visible?
Check that the plugin is active, the Website Token is correct, and your site can load https://app.thunaivi.io/packs/js/sdk.js. If you use caching or optimization plugins, clear cache after saving settings.
更新日志:
- Hardened base URL sanitization to reject localhost, loopback, and private IP subnets (10.x, 172.16-31.x, 192.168.x).
- Added WooCommerce commerce settings for order status, product stock, courier tracking, and refund rules.
- Added signed WooCommerce REST endpoints for order status and product stock checks.
- Added Product Catalog Sync button for syncing WooCommerce products to the connected Thunaivi tenant.
- Added backend connection test controls and safer timestamp/signature validation.
- Added uninstall cleanup for new commerce, courier, refund, and product sync options.
- Added optional custom Thunaivi Base URL setting for dynamic whitelabel support.
- Fixed plugin header formatting to comply with WordPress.org submission requirements.
- Added optional chat bubble color and icon image settings.
- Fixed SDK startup sequence.
- Simplified setup to one Website Token field.
- Locked the runtime origin to Thunaivi infrastructure.
- Added connection status, test link, privacy guidance, and stricter setting sanitization.
- Initial release.