SoftVoltAI Voice Agent
| 开发者 | alamgirwp1 |
|---|---|
| 更新时间 | 2026年10月15日 04:30 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Qualifies every enquiry and captures the lead, even at night.
- Hands hot leads to a person when a visitor asks, stays unsure, or asks something it cannot answer.
- Keeps every lead in a Leads inbox with its status, your notes and the conversation, ready to export as CSV.
- Alerts you by email (replies go straight to the visitor), by Telegram through your own bot, or as JSON to n8n, Make or Zapier.
- It is told to use only the services, prices, questions and pages you add, and not to make up prices or promises.
- Replies are checked before the visitor sees them: a price that is not in your facts, your shop or the conversation is caught, and the agent answers again from your data.
- Learn from my site reads your About, Services, FAQ and Contact pages, your shop and your booking plugin, and fills in the agent's knowledge for you to check.
- During a chat it can search your published pages, so answers about opening hours or delivery match what your site says.
- Services or agency: qualifies the enquiry and books a call or a project.
- Local service or appointments: asks what the problem is, where and when, and books an appointment. A phone number is enough.
- Online shop: recommends products from your WooCommerce store, with cards and an Add to cart button.
- Information, blog or community: answers questions from your pages and takes enquiries.
- A floating chat button in any corner: drag it into place in the live preview.
- A button in your header menu, chosen from your theme's menu locations.
- The "Voice Agent Button" block, for any page or a block theme's header and footer.
- The "Voice Agent Button" widget for classic sidebars and footers.
- A "Voice Agent" menu item, or any link to #svava-open.
- One shortcode for everything else, including Elementor and other page builders:
[softvoltai_voice_agent]
- API keys are stored encrypted and never reach the visitor's browser.
- Leads are private: only administrators can see, edit or export them.
- A limit per visitor and a daily cap protect your AI credit.
- Works with WordPress's personal-data export and erase tools, and adds suggested text to your privacy policy.
安装:
- Install and activate the plugin.
- Open AI Voice Agent: the dashboard shows the four setup steps. Then open AI Voice Agent > Settings.
- AI model: choose a provider, follow the steps to get a key, paste it, and press Test connection. On WordPress 7.0 or later you can instead choose WordPress AI connection to use the provider you connected under Settings > Connectors.
- Knowledge: add your business, services, prices and common questions.
- Alerts: choose where new leads go and send a test.
- Look & placement: the floating button is on by default. Drag it where you want it, or place the block, widget, menu button or shortcode.
屏幕截图:
常见问题:
Is this a free AI chatbot for WordPress?
Yes. The plugin is free and complete, with no locked features. With a free AI model (OpenRouter, Groq or Google Gemini's free tier) it costs nothing to run. With a paid provider you pay that provider directly for what you use.
Can it work as an AI receptionist and book appointments?
Yes. Choose "Local service or appointments" on the Knowledge tab: the agent asks what the visitor needs, where and when, collects a phone number or email, confirms the details and saves the appointment request, then alerts you by email, Telegram or n8n.
How does it know what my site sells?
Choose your kind of site on the Knowledge tab (a shop, a local service, an agency, a blog...) and press Learn from my site: it reads your pages and your shop and proposes what the agent should know. You check it, change anything, and save. With WooCommerce, the agent searches your live products during the chat, so new products and prices are used straight away.
Is it a WooCommerce chatbot?
Yes. In a WooCommerce store it searches your live products during the chat and shows them as cards with the price, stock and an Add to cart button.
Does it take payments?
No. In a shop it adds products to the cart, and customers pay at your own checkout. For a service it saves a booking or appointment request and alerts you.
Can I use OpenAI, Google Gemini, Claude or DeepSeek?
Yes. Choose OpenAI (GPT), Google Gemini, Anthropic Claude, DeepSeek, Groq, OpenRouter or any OpenAI-compatible service on the AI model tab, paste the key and press Test connection. You can switch at any time.
Which AI model should I choose?
To try it, start with a free one, such as Groq's free plan. For a business site, a low-cost paid model such as DeepSeek Flash is a good place to start. Test a few with your own questions and keep the one that suits you; you can switch at any time.
Can it use the AI I connected in WordPress?
Yes, on WordPress 7.0 or later. Connect a provider (for example Google, OpenAI or Anthropic) under Settings > Connectors, then choose WordPress AI connection on the AI model tab. WordPress keeps the key; the plugin never sees it. Leave the model on Automatic and a fast model is chosen for you.
Is there a Pro version?
Voice Agent Pro is a separate add-on, available at https://products.softvoltai.com/pricing/: training on your business goals, multiple agents, natural voices, calendar booking, payments in the chat, WhatsApp, Messenger, Instagram and Telegram, a live inbox, analytics, CRM integrations, an API and ready-made n8n templates. Everything in this plugin stays free and keeps working without it. You can try Pro free for 3 days, and AI credits, sold separately, let a Pro site answer without an AI key of your own. The Pro page in the plugin lists what Pro adds.
Does voice cost anything?
No. Speech is handled by the visitor's browser, not by a paid speech service. Only the text of the conversation goes to your AI provider.
Can visitors call the agent?
Yes. The green call button beside the microphone starts a hands-free call: the agent says hello, listens, answers out loud and keeps listening until the visitor ends the call. Bookings and leads work exactly as in the chat, and everything said stays in the conversation. It uses the browser's own voice, so it costs nothing, and like the microphone it needs an https page. Turn it off under AI Voice Agent > Settings > Chat & voice > Call button. To start a call from your own button or link, give it the class svava-call-open or link it to #svava-call.
Which browsers support voice?
Chrome, Edge and Safari on computers and phones. In other browsers the text chat works as normal. Your site must use HTTPS for the microphone.
The microphone does not work on my site.
Check that the site uses HTTPS. Some security plugins or hosts send a Permissions-Policy header that blocks the microphone; it must allow microphone=(self).
Where are leads stored?
In your own WordPress database, under AI Voice Agent > Leads, with the conversation that led to them. You can set a status, add notes and export them as CSV.
How do I put the button in my header?
Classic themes: choose a menu location under Look & placement, or add the "Voice Agent" item in Appearance > Menus. Block themes: drag the "Voice Agent Button" block into the header in Appearance > Editor.
Does it work with Elementor and other page builders?
Yes. Add the shortcode [softvoltai_voice_agent] with the builder's shortcode element, or any button with the CSS class svava-open.
Does it work with caching plugins?
Yes. The chat endpoint needs no nonce, so cached pages keep working. If an optimisation plugin removes footer scripts, set "Load the script in" to Header.
My security plugin turns off the REST API for visitors.
The agent notices and switches to admin-ajax.php automatically.
Can I send leads to Google Sheets, a CRM or WhatsApp?
Yes, through n8n, Make or Zapier. Turn on the webhook on the Alerts tab. The n8n tab has a ready-made workflow and a free hosting guide.
更新日志:
- New: visitors can call the agent. A call button beside the microphone opens a hands-free call with a timer, mute and end call; the agent greets the visitor, listens and answers out loud, and the visitor can tap it to interrupt. Bookings and leads work as in the chat, and the whole call stays in the conversation.
- New: Settings > Chat & voice > Call button shows or hides the call button.
- A call asks for the microphone before the agent speaks, keeps listening while the visitor pauses mid-sentence, and explains why when it cannot start (an http page, a blocked or missing microphone).
- New: start a call from any button or link with the class
svava-call-openor a link to#svava-call, or from JavaScript withSVAVA.call(). Add-ons getsvava:call-startandsvava:call-endevents.
- New: hooks for add-ons. The
svava_toolsandsvava_run_toolfilters let an add-on give the agent more tools; thesvava_pre_replyfilter and thesvava_chat_turnaction let an add-on keep conversations or let a person answer, and the chat window has a smallwindow.SVAVAAPI for showing a reply from a person on your team. - New: an n8n Templates page with ready-made workflows for your agent's leads, with their prices in the SoftVoltAI store.
- New: add-ons can put their screens in the Voice Agent top bar (
svava_admin_page,svava_admin_nav,svava_pro_active). - The Pro page now shows what Voice Agent Pro adds and the AI credits add-on, with links to the plans and to a 3-day free trial of Pro.
- The Voice Agent screens use the full width of the screen, and buttons look and line up the same on every screen.
- The free plugin works exactly as before; nothing was removed or locked.
- First release.