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Statbird

开发者 whoisakash
更新时间 2026年10月25日 16:28
PHP版本: 7.4 及以上
WordPress版本: 7.1
版权: GPLv2 or later
版权网址: 版权信息

标签

woocommerce analytics customers rfm churn

下载

1.0.0

详情介绍:

Statbird reads your WooCommerce orders and tells you who your customers really are: who buys often, who has gone quiet, who is worth winning back, and what to do about it. Everything is calculated on your own site. What you get Optional AI insights If your site has an AI provider connected in Settings > Connectors (WordPress 7.0 and newer), Statbird can: AI only runs when you click a button, or for the optional weekly briefing. It sees totals and averages, never email addresses. Customer names are shared only if you switch that on. Answers are cached for a day and a monthly limit keeps usage under control. Without an AI provider, everything else works as normal. Statbird's reports are also registered as WordPress Abilities, so other AI tools you connect can read them (read-only, store managers only). Works with Hookbird Install the free Hookbird plugin to get Statbird alerts in Slack, Discord, Telegram, Microsoft Teams, Google Chat, n8n, Make or Zapier: when a valuable customer becomes at risk, when someone becomes a Champion, and a weekly customer briefing. For developers

安装:

  1. Install and activate WooCommerce.
  2. Install Statbird from Plugins > Add New, or upload the zip, and activate it.
  3. Open Statbird in the admin menu and click "Analyse my store". It reads your existing orders in the background.

屏幕截图:

  • Customers, with their group, spend, chance of ordering again and 12-month value.
  • Insights: ask a question, next best action for each group, unusual weeks and product patterns.
  • The customer card on the order screen.
  • The first run, before any orders are analysed.

常见问题:

Does it slow down my store?

No. Nothing runs on your shop's pages. Reading orders and scoring happen in the background with WooCommerce's own task scheduler, in small batches.

Which orders count?

Processing, completed and refunded orders. Refunds are subtracted, and an order that was refunded in full does not count as a purchase. Cancelled, failed and pending orders are ignored. Developers can change the list with the statbird_counted_statuses filter.

What about guest customers?

Guests are matched by email. If a guest later creates an account with the same email, their guest orders join their account.

How is churn risk calculated?

Churn risk is the chance a customer does not order in the next 90 days. With enough history, a small model trained on your store decides it, using recency, frequency, spend and each customer's buying rhythm. Otherwise a simple rule compares how long it has been with their usual gap between orders. The Help screen explains every number.

Do I need an AI provider?

No. AI is an optional extra. Groups, risk, value, cohorts, trends, patterns, the order card and exports all work without it.

Is my customers' data shared?

Statbird's analysis stays on your site. It adds itself to WordPress's personal data export and erase tools, and removes all of its data when you delete the plugin. See "External services" for exactly what the optional AI features send.

更新日志:

1.0.0