StudioMeta – AI Receptionist and WooCommerce Assistant
| 开发者 |
studiometa
stdmeta |
|---|---|
| 更新时间 | 2026年10月15日 11:19 |
| 捐献地址: | 去捐款 |
| PHP版本: | 7.4 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
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详情介绍:
- Answers by real-time voice, not just text — visitors talk to it like a phone call, right in the browser
- Books real appointments — checks your working hours and books open calendar slots on the spot, no calendar tool or webhook required
- Trained on your own content — point it at your site, docs or PDFs and it builds a knowledge base in one click
- No API key to manage — the AI runs on our hosted infrastructure
- No coding required — install, click Start Free Trial, and the widget is live
- Try before you buy — 30 voice minutes and 100 chat messages for 30 days, no credit card
- AI voice agent — visitors talk to your AI agent, the agent talks back (real-time, streaming) — like a phone call to your front desk
- AI live chat — the same agent in a classic chat widget, for visitors who prefer typing
- Appointment booking — checks your working hours and books real calendar slots during the conversation
- Google Calendar sync — connect in one click, no API key; busy times stay off what visitors are offered
- Multi-language — English, Persian (فارسی), Arabic, French, Spanish, and more, auto-detected per visitor
- Knowledge base import — auto-crawl your site to train the agent on your content
- Customizable widget — color, position (bottom-left/right), style (FAB or pill), six ready themes
- Gutenberg block — drag a "Voice AI Widget" block into any page or post to place the widget inline, no shortcode needed
- Suggested questions — chips that prompt visitors with common questions
- Agent customization — name, voice, response style, system prompt, timezone
- WooCommerce store assistant — answers order and product questions from your own store: order status for guest checkouts as well as account holders, live prices, stock, specifications, and a one-click link that fills the cart and opens checkout
- Answers your phone too — connect your own Twilio number and the same agent answers real phone calls
- Smart Navigation — opens the page a visitor asks for, such as pricing or contact, mid-conversation
- Live chat with your team — visitors who ask for a person reach your team via Telegram, on your site
- CRM integration — connect your own HubSpot account and every call and chat logs as a contact with notes
- Custom tools & automation — connect your agent to any automation platform (n8n, Make, Zapier) via a webhook you provide
- Usage dashboard — see voice minutes used, sessions, and remaining quota
- Smart fallback — when one quota is exhausted, the other stays available
- Healthcare & dental clinics — books appointments, screens intake questions
- Real estate agencies — qualifies leads, schedules showings
- Law firms — takes after-hours intake through the site
- Restaurants — handles reservations and hours questions
- Ecommerce stores — answers "where is my order" and product questions straight from WooCommerce
- Any small business that doesn't want to miss another website inquiry
- Activate the plugin, then click Start Free Trial in the admin panel
- Use 30 voice minutes and 100 chat messages on real visitor conversations, within 30 days
- When the voice quota is exhausted, the chat widget keeps working (and vice versa)
- When both are exhausted, the widget shows an upgrade button linking to our pricing page
安装:
- Upload the
studiometa-voice-aifolder to/wp-content/plugins/, OR install through the WordPress plugin browser - Activate the plugin through the Plugins menu in WordPress
- Click Start Free Trial in the admin notice to activate your free trial — you'll see the Voice AI menu item in your WordPress admin sidebar
- Click Voice AI → My Agent to customize your assistant's name, voice, and knowledge base
- The widget appears as a floating button on every page of your site — or place it inline with the Voice AI Widget block in the block editor, or the shortcode
[smva_widget]
屏幕截图:
常见问题:
Do I need to create an account?
No. Click Start Free Trial in the admin panel after activation. No account or credit card needed.
Is StudioMeta Voice AI free?
Every install starts with a free trial (30 voice minutes + 100 chat messages for 30 days, no credit card). During the trial, if one quota runs out the other keeps working. When both run out or the 30 days end, upgrade to keep going.
Do I need coding skills to set this up?
No. Install the plugin, click Start Free Trial, and the widget appears automatically. Customizing your agent's name, voice, and knowledge base is done through simple admin screens — no code, no API keys.
Will this slow down my site?
The widget script loads in the footer after your page content, so it doesn't block your site from rendering.
Which AI powers the assistant, and do I need my own API key?
The assistant runs entirely on StudioMeta's hosted AI Engine. You don't need your own API key or a separate AI subscription — everything is included in the plugin.
What happens when my trial runs out?
The widget shows an upgrade button linking to our pricing page. If you've used all your voice minutes but still have chat messages, the widget shows only the chat tab (and vice versa).
Will the widget reactivate automatically after I purchase?
Yes. Within 5 minutes of your purchase, the plugin detects the upgrade and the widget switches back to full mode. You don't need to copy and paste a license key.
Can I customize the voice and personality of the agent?
Yes. Go to Voice AI → My Agent to set the agent's name, voice (multiple voices available), response style (concise / balanced / detailed), system prompt, and knowledge base.
What languages does the assistant speak?
English, Persian (فارسی), Arabic, French, Spanish, and more. Set the language under Voice AI → General.
Can I add the widget to specific pages only?
Yes. By default the widget appears site-wide. You can disable that and use the shortcode [smva_widget], or the Voice AI Widget Gutenberg block, to place it manually on selected pages.
Is there a Gutenberg block?
Yes. Search for "Voice AI Widget" in the block inserter and drag it into any page or post to place the widget at that exact spot — no shortcode needed. It works the same as the [smva_widget] shortcode.
Does this work on mobile?
Yes. The widget is fully responsive and supports voice on mobile browsers that allow microphone access (most modern browsers do).
Can a visitor talk to a real person?
Yes, in text chat, if you connect your team's Telegram group under Voice AI → Staff Requests. When a visitor asks for a person, the group gets their request and the conversation so far; whoever taps "I'll take it" chats with them from Telegram while they stay on your site. If nobody takes it within the wait you set, the request is saved for later and the visitor is told so, with a reference.
Do my team members need to install anything?
Only Telegram, on their phone or computer. Create a group with the people who should answer visitors, then click "Connect a Telegram group" in the plugin and pick that group. Sending /help in the group shows how to take, answer and end a chat.
What happens when the assistant cannot decide something?
With Staff Requests turned on, a request that needs a person — an exception, a price you have not given the assistant — is recorded for your team instead of being answered, and the visitor is told exactly what you wrote they should expect. Visitors can later ask where it stands, giving its reference and the email or phone they used.
Does the plugin send data anywhere?
Yes. Because the AI runs on our hosted infrastructure (api2.studiometa.io), the plugin sends configuration data and conversation contents to our servers. See the External Services section above for full details.
Is uninstalling the plugin clean?
Yes. When you uninstall, the plugin removes all its options, transients, and licensing data from your WordPress database.
Where can I get support?
Visit studiometa.io/contact or use the support forum on this plugin's WordPress.org page.
更新日志:
- New: live chat with your team. Connect your team's Telegram group under Voice AI → Staff Requests. When a chat visitor asks for a person, the group gets their request and the conversation so far, and whoever taps "I'll take it" chats with them from Telegram while they stay on your site. The visitor sees how long they may wait.
- If nobody takes it in the time you set, the request is saved and the visitor is told your team will get back to them, with a reference.
- New: Staff Requests. What only a person can decide is recorded for your team to take, note and close, and visitors are told exactly the wording you choose. They can later ask where a request stands, with its reference and the email or phone they gave.
- Replies to visitors are never sent from an administrator's email address.
- Security fix: despite what the 1.8.0 notes said, an order number alone, with no email, returned that order's status, items and total. The email is now always required, and a wrong email gets the same reply as an order that does not exist.
- Failed order lookups pause for an hour after five misses, only for the conversation, order number or email being guessed at, never for your whole store.
- Fixed: a voice call ended by silence no longer reads "Call ended by assistant" and closes the panel.
- The voice tab now tells visitors that their call is recorded and transcribed, in their own language, before they press Start. Some places require everyone in a conversation to be told before recording begins. If you disclose it elsewhere on your site, turn it off under Voice AI → Widget → Privacy.
- WordPress's own privacy tools now cover the plugin. An export or erase request for a visitor's email address includes the contact details they gave the assistant, and the Privacy Policy Guide in Settings → Privacy offers suggested wording you can adopt.
- Call recordings are now deleted after 30 days and transcripts after 90 days, with the short AI summary kept so older sessions still show what they were about. The External Services section of this readme previously said visitor audio was only processed for the length of the call; it now describes what is actually stored, and for how long.
- New: Smart Navigation. List the pages visitors most often ask for — contact, pricing, anything else — with the words they use to ask for them. When a visitor's message matches, the assistant answers as usual and then opens that page for them, carrying the conversation across so nothing is lost on the way.
- Smart Navigation has its own on/off switch, and your list is kept either way. Matching happens in the browser against the keywords you list, so it never changes how the assistant answers. It also stays out of the way while the assistant is collecting a visitor's name or email, rather than moving the page under a half-finished form.
- A conversation now follows the visitor around your site. Open the assistant on another page and it is still there, mid-thread, instead of starting over — and the assistant remembers what was already said, so a follow-up question that leans on the last answer is understood. It reopens only if it was open when the visitor left it.
- The chat panel now uses the height the window actually offers instead of a fixed box, which roughly doubles the visible transcript on a normal screen. It still never runs past the top of the screen, on phones included.
- The opening suggestion chips step aside once a conversation is under way, giving their space back to the transcript.
- The assistant announces the page it is opening in the language the visitor wrote in, not the language the site is configured for.