SubPortal – Subscription Customer Portal for WooCommerce
| 开发者 | giannis4 |
|---|---|
| 更新时间 | 2026年9月16日 21:36 |
| PHP版本: | 8.0 及以上 |
| WordPress版本: | 7.1 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
- Skip the next order - move the upcoming renewal one billing interval forward, leaving the rest of the schedule untouched.
- Pause and resume - pause until a chosen date (with quick presets) or indefinitely; a scheduled resume reactivates the subscription automatically, and billing continues one full interval after resuming.
- Cancel with a reason - customers choose a cancellation reason, with room for details, so you learn why subscribers leave.
- Edit addresses - update a subscription's billing or shipping address, with an optional "apply to all my subscriptions" checkbox.
- See related orders - every subscription card shows its latest order and links to the full history.
- 79% of consumers want the option to pause before they even sign up, and 58% paused a subscription instead of canceling in the past year (Chargebee Global Consumer Insights Report).
- Stores that offer pausing save an average of 9.6% of subscriptions that would otherwise cancel (Recharge, data from 1,700+ merchants).
- 81% of customers try to sort things out themselves before they contact support (Harvard Business Review).
- Enable or disable each feature - dashboard, skip, pause, cancel, address editing - from WooCommerce > Settings > SubPortal.
- Cap how far into the future customers can pause.
- Every action is validated server-side on every request: ownership, subscription status, and payment-gateway support - never just hidden buttons.
- Every action writes an order note and an entry in a dedicated WooCommerce log source.
- Compatible with High-Performance Order Storage (HPOS).
- Templates are overridable from your theme the standard WooCommerce way.
- Works with WooCommerce Subscriptions.
- Requirements and setup
- Skip the next order
- Pause and resume a subscription
- Cancel with a reason
- Edit a subscription address
- Order notes and logging
安装:
- Upload the "SubPortal" plugin into the
wp-content/plugins/directory. - Activate the "SubPortal" plugin.
- Go to WooCommerce > Settings > SubPortal and choose which features your customers can use.
屏幕截图:
常见问题:
What does SubPortal require?
WooCommerce and WooCommerce Subscriptions.
Can customers bypass the rules?
No. SubPortal re-checks every request on the server: who owns the subscription, its current status, and whether the payment gateway supports the change.
Can I disable individual features?
Yes. Dashboard, skip, pause, cancel, and address editing each have their own toggle under WooCommerce > Settings > SubPortal.
Will it work with my theme?
SubPortal renders inside the normal My Account pages, and you can override its templates from your theme the standard WooCommerce way.
How do I see what a customer changed?
Every action leaves an order note on the subscription and a line in a dedicated "subportal" log source under WooCommerce > Status > Logs. See Order notes and logging.
Where is the documentation?
At thewpgarden.com/docs/subportal - setup, plus a guide for each feature.
What happens to my data if I delete the plugin?
Deleting SubPortal always removes its own settings. The per-subscription record of why customers cancelled and how often they paused is kept, because that is your store's data rather than plugin state. If you would rather it went too, tick "Delete all SubPortal data on uninstall" under WooCommerce > Settings > SubPortal before deleting. Order notes and the "subportal" logs are always kept. Note that deactivating SubPortal cancels its pending automatic resumes, so any subscription paused until a date stays on hold until you or the customer resumes it. Reactivating rebuilds those schedules.
How do I get support?
Post in the WordPress.org support forum, or reach us through the The WP Garden support page.
更新日志:
- Tested with WooCommerce 11.1.0 and WooCommerce Subscriptions 9.2.0. No change to how the portal behaves for customers.
- Deleting the plugin now cleans up after itself: SubPortal's settings are removed on uninstall.
- Added an optional "Delete all SubPortal data on uninstall" setting for stores that want cancellation reasons and pause history removed as well. Off by default, and order notes are always kept.
- Hardened the subscriptions dashboard against unusual line items: a subscription containing a non-product line item, or a product from a plugin that reports a variation type without being one, cannot break the My Account page.
- Internal: added an automated test suite and coding-standards tooling. No change to how the portal behaves for customers.
- Added a "Settings" link to the SubPortal row on the Plugins screen.
- After a subscription action, the dashboard now scrolls back to the affected subscription card, shows the confirmation right above it, and briefly highlights it.
- Dashboard cards now list each line item on its own row with the product image, price, variation, and quantity. Product images can be switched off under WooCommerce > Settings > SubPortal.
- The billing schedule ("every 6 weeks") now sits under the card title, and the Total row shows the plain amount.
- First Edition release