SubPortal – Subscription Customer Portal for WooCommerce
| 开发者 | giannis4 |
|---|---|
| 更新时间 | 2026年7月24日 18:00 |
| PHP版本: | 8.0 及以上 |
| WordPress版本: | 7.0 |
| 版权: | GPLv2 or later |
| 版权网址: | 版权信息 |
详情介绍:
SubPortal turns the WooCommerce Subscriptions My Account area into a full self-service portal.
Customers handle routine requests in a minute instead of emailing support, and every change leaves a note on the subscription so your team can see exactly what happened.
Fewer tickets, fewer silent cancellations, longer-running subscriptions.
Important: This plugin is an extension of the WooCommerce and WooCommerce Subscriptions plugins, and it cannot function independently.
What customers can do
- Skip the next order - move the upcoming renewal one billing interval forward, leaving the rest of the schedule untouched.
- Pause and resume - pause until a chosen date (with quick presets) or indefinitely; a scheduled resume reactivates the subscription automatically, and billing continues one full interval after resuming.
- Cancel with a reason - customers choose a cancellation reason, with room for details, so you learn why subscribers leave.
- Edit addresses - update a subscription's billing or shipping address, with an optional "apply to all my subscriptions" checkbox.
- See related orders - every subscription card shows its latest order and links to the full history.
- 79% of consumers want the option to pause before they even sign up, and 58% paused a subscription instead of canceling in the past year (Chargebee Global Consumer Insights Report).
- Stores that offer pausing save an average of 9.6% of subscriptions that would otherwise cancel (Recharge, data from 1,700+ merchants).
- 81% of customers try to sort things out themselves before they contact support (Harvard Business Review).
- Enable or disable each feature - dashboard, skip, pause, cancel, address editing - from WooCommerce > Settings > SubPortal.
- Cap how far into the future customers can pause.
- Every action is validated server-side on every request: ownership, subscription status, and payment-gateway support - never just hidden buttons.
- Every action writes an order note and an entry in a dedicated WooCommerce log source.
- Compatible with High-Performance Order Storage (HPOS).
- Templates are overridable from your theme the standard WooCommerce way.
- Works with WooCommerce Subscriptions.
安装:
- Upload the "SubPortal" plugin into the
wp-content/plugins/directory. - Activate the "SubPortal" plugin.
屏幕截图:
常见问题:
What does SubPortal require?
WooCommerce and WooCommerce Subscriptions.
Can customers bypass the rules?
No. SubPortal re-checks every request on the server: who owns the subscription, its current status, and whether the payment gateway supports the change.
Can I disable individual features?
Yes. Dashboard, skip, pause, cancel, and address editing each have their own toggle under WooCommerce > Settings > SubPortal.
Will it work with my theme?
SubPortal renders inside the normal My Account pages, and you can override its templates from your theme the standard WooCommerce way.
How do I see what a customer changed?
Every action leaves an order note on the subscription and a line in a dedicated "subportal" log source under WooCommerce > Status > Logs.
更新日志:
1.1.0
- After a subscription action, the dashboard now scrolls back to the affected subscription card, shows the confirmation right above it, and briefly highlights it.
- Dashboard cards now list each line item on its own row with the product image, price, variation, and quantity. Product images can be switched off under WooCommerce > Settings > SubPortal.
- The billing schedule ("every 6 weeks") now sits under the card title, and the Total row shows the plain amount.
- First Edition release