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SupportFlow

开发者 VarunAgw
danielbachhuber
Viper007Bond
andrewspittle
iandunn
kovshenin
更新时间 2022年9月28日 07:49
PHP版本: 3.5 及以上
WordPress版本: 4.5
版权: GPLv2 or later
版权网址: 版权信息

标签

customer support admin support customer help desk helpdesk ticket IT Ticket

下载

0.2 0.3 0.4 0.5 0.6 0.7 0.1

详情介绍:

SupportFlow is a web based help desk software. SupportFlow is a web based help desk software. It allows teams to manage support tickets using a web interface. A few of its features are: To contribute to SupportFlow visit [github] (http://github.com/SupportFlow/supportflow/).

安装:

  1. Install SupportFlow either via the WordPress.org plugin directory, or by uploading the files to your server and activate it.
  2. After activating open E-Mail accounts page in SupportFlow menu and add an E-Mail account you wish to use with SupportFlow. Now you are ready to use SupportFlow.

升级注意事项:

0.7 Version 0.7 contains fixes for two medium-severity security bugs. We strongly recommend that you upgrade.

常见问题:

How can I insert a SupportFlow contact form in my site.

Just add [supportflow_submissionform] shortcode to the post you want to add SupportFlow form to.

Why aren't messages being sent or received?

After successfully adding an e-mail account under SupportFlow > E-mail Accounts, make sure you wait for at least 5 minutes because the retrieval script only runs once every 5 minutes. If it still isn't working, check the log for any error messages or clues. To view the logs, add this line to a functionality plugin, and then visit the SupportFlow > Log page. add_filter( 'supportflow_show_log', '__return_true' ); Warning: The logs will contain private data, so be very careful if you share them with anyone. Make sure you redact anything that you don't want to share.

更新日志:

0.7 (2016-06-28) 0.6 0.5 0.4 0.3 0.2 0.1