0.7.0
We have released an update for the URL include/exclude feature of our plugin. You can now enter either full URLs or paths with wildcards using any of the following placements:
- start of the path (ex. */to/somewhere)
- middle of the path (ex. /path/*/somewhere)
- end of the path (ex. /path/to/somewhere)
- start AND middle of the path (ex. /lead//somewhere)
- middle AND end of the path (ex. /path//to/)
Frequently Asked Questions
How much does this cost?
This
tawk.to app is completely free.
Do you provide support?
Yes, we provide 24x7-365 real-time support via both live chat and email. We never close.
Can I choose which pages to put the widget on?
Yes, you can use the visibility options in the Plugin settings to select specific pages, or you can show the
tawk.to widget on any page independent of the visibility options by simply using the [tawkto] shortcode in the post or page.
Can I customize the widget design?
Yes, you can customize colors, content, border radius, position and more. Select any of 45+ different languages. You can even customize your widget with an Attention Grabber — an image designed to catch your visitor’s attention so they know you’re ready to chat.
Can I schedule when the widget will be shown?
Yes, there is a complete widget scheduler.
Do you have any documentation or support articles?
Yes, we have a detailed
Help Center and
Academy, which include videos and tutorials on all the features of
tawk.to.
Can multiple users chat at one time?
Yes, you can add an unlimited number of Agents to your account so that your entire team can chat with your website visitors.
tawk.to also enables you to create Departments for grouping your agents. E.g., Sales, Support, etc.