ThreadHive Chat

Build a helpful support corner without an account or AI usage charges:

• Five editable FAQs, stored in your WordPress database.
• Email, WhatsApp, and help-center links.
• Custom title, introduction, launcher label, button color, and position.
• Mobile visibility and page exclusions.
• Live appearance preview in a dedicated admin workspace.
• Optional WooCommerce shop, cart, and customer-account shortcuts.
• Optional product cards for up to three recent, publicly visible products.

The free panel makes no external service requests, uses no AI, and stores no visitor tracking data. Contact links open the selected service only when a visitor clicks. Contact email links open the visitor's mail application. The optional order portal sends verification links and opted-in status emails through WordPress. Order access requires the owning customer account or an expiring verification link. Product cards link to product pages so shoppers can select variations and purchase normally. Optional connected mode embeds your published ThreadHive chat widget instead of the local panel. It uses your existing ThreadHive subscription, trial, and usage limits; this plugin does not grant unlimited AI. The connected widget's appearance is managed in ThreadHive. Chat cannot make refunds, cancellations, or order changes through this plugin. WooCommerce is optional. WordPress sites without it still get the free FAQ/contact panel and optional connected chat.

1. Upload threadhive-chat.zip through Plugins → Add New → Upload Plugin, or copy the threadhive-chat folder into wp-content/plugins.
2. Activate ThreadHive — Support & Chat.
3. Open ThreadHive in the WordPress admin sidebar.
4. In Support studio, customize the free panel and add contact channels. Add FAQs in Quick answers.
5. If WooCommerce is installed, choose optional store shortcuts and product cards.
6. Enable the support widget, save, and visit your site.

New installations start unpublished. Upgrading an existing integration retains its connected-chat behavior and saved credentials. The old Settings → ThreadHive URL remains available.

1.2.3

• Removed an inaccessible repository link; all readable plugin source is included in the ZIP.
• Documented optional WhatsApp/Meta service endpoints, data transfers, activation conditions, and policy links.
• Clarified connection and email data handling.

1.2.2

• Directory preparation: registered assets, clearer external-service disclosure, optional-service credentials and input validation.
• Removed default public credit from the free local panel.

1.2.1

• Connect with ThreadHive: sign in, approve your workspace, and return connected without copying keys.
• Revocable commerce-only credentials and automatic initial catalog sync.

1.2.0

• Rule-based product finder, opt-in purchase attribution, and paid AI drafts.
• Verified order history, custom milestones, private proofs and customer approvals.
• Opt-in email/WhatsApp updates with merchant configuration.
• Searchable page exclusions and chat shortcuts to commerce tools.

1.1.0

• Redesigned support studio with a live preview and separate FAQ, WooCommerce, and connection pages.
• Free local FAQ, email, WhatsApp, and help-center support panel.
• Optional free WooCommerce product discovery and account/cart shortcuts.
• Works without WooCommerce; preserves existing connected settings.
• Secret-key preservation without exposing its saved value in HTML.
• Stop catalog sync on failed batches rather than reporting partial success.

1.0.0

• Initial widget, catalog sync, and cart-bridge integration.