Tickets & Passes adds three product types to WooCommerce:
Ticket,
Timeslot Ticket and
Pass. Customers buy them like anything else in your shop, every purchase issues a QR code, and staff scan that code at the door from a phone browser.
Everything runs on your own site. There is no ticketing service to sign up for, no fee per ticket sold, and no account with anyone else.
Built for venues, attractions, museums, escape rooms, festivals, clubs and anyone who sells admission and then has to let people in.
Three product types
- Ticket - plain admission with a validity window and a set number of uses. Day tickets, entry tickets, gift admission. The customer can pick their own start date within a range you set, or you fix the date yourself.
- Timeslot Ticket - admission for a specific date and time, with a capacity per slot. Generate slots on a repeating schedule instead of building next month by hand. Unpaid reservations are released automatically, so an abandoned checkout never sits on a seat.
- Pass - valid across a period rather than a single visit: season passes, memberships, annual cards. Passes can include guest passes the holder gives away, carry a cardholder photo, and enforce a cooldown between scans.
Check-in at the door
- A scanner page on your own domain, at
/check-in/. Full screen, no admin bar, nothing for door staff to get lost in.
- No app to install. Any modern mobile browser works. Where the phone has a native barcode detector the scanner uses it, otherwise it decodes in the page.
- Colour-coded results you choose: valid, already used, expired, on cooldown, or not found.
- Photo check on passes. Staff see the cardholder photo beside the scan result and can compare it with the person in front of them.
- A Scanner user role that grants check-in and nothing else in wp-admin.
- Every decision is made on your server, never on the phone, so a cancelled ticket cannot be waved through by putting the phone in airplane mode.
- A REST check-in API underneath, so a third-party or native scanner app can use the same endpoints.
Running it from wp-admin
- A dashboard per product type - Tickets, Timeslot Tickets and Passes - each with search, manual check-in, resend, reset and cancel.
- Manual check-in for when there is no phone at the door.
- Analytics charting check-in activity by day and by hour, with a CSV export.
- Per-type colours and hint text, so a ticket looks like part of your site rather than part of a plugin.
- Shop Manager friendly. Everything is gated on
manage_woocommerce; nobody needs an Administrator account to run the door.
What your customers get
- Tickets and Passes tabs on the standard WooCommerce My Account page.
- The QR code on screen plus a printable PDF download.
- Live status on every ticket - active, used, expired, cancelled or not valid yet - with uses remaining.
- Add to Calendar on timeslot tickets, as a normal
.ics file.
- Guest passes handed out from the account page, and a photo upload where a pass asks for one.
Emails
- The WooCommerce order confirmation and completed order emails are extended with ticket, timeslot ticket and pass details.
- Resend Ticket and Resend Pass templates for a re-sent QR code.
- Gifted pass emails: when a buyer enters someone else's email for a pass, that person receives it. If the address has no account, one is created and they get a link to choose a password.
- Every subject and body is edited in wp-admin and supports merge tags for order and ticket details.
Customer files stay private
QR codes, ticket PDFs and pass photos are not reachable at a guessable public URL. They live in a folder with a random name and are served through the plugin, which checks on every request that the caller holds a signed link from their own email or is signed in as the person the ticket belongs to. Responses are marked private and per-visitor, so a page cache or CDN can never hand one customer's ticket to the next visitor. Nothing to configure, and it behaves the same on Apache, nginx and IIS.
Privacy
Tickets, timeslot tickets and passes store the holder's name, and a pass can also store a
cardholder photo and an email used to gift it. Check-in history records the scanning staff member
and when a code was used, not the holder. Gifting a pass to someone else's email creates them a
customer account if they do not already have one.
The plugin registers a personal data exporter and eraser under Tools > Export/Erase Personal Data.
Erasure anonymises rather than deletes, so check-in history and analytics keep their counts, and a
ticket or pass still valid for an event ahead is retained until it expires.
Nothing to maintain
An hourly background job generates the next batch of recurring timeslots. A per-minute job releases timeslot reservations that were never paid for.
Works with
- WooCommerce HPOS (High-Performance Order Storage) and the block-based cart and checkout.
- Block themes and classic themes.
- Translation ready - every string is translatable, and the plugin ships translations for 25 languages plus a POT file for any other language.
- No build step. All PHP, JavaScript and CSS ships readable and editable.
Requirements
- WooCommerce, installed and active. WordPress will not let the plugin activate without it.
- PHP 8.0 or newer.
- HTTPS, because phone browsers only give camera access to secure pages.
1. Install and activate
In wp-admin go to
Plugins > Add New > Upload Plugin, choose the zip and click
Install Now, or upload the unzipped folder to
/wp-content/plugins/ over FTP. Activate from the
Plugins screen with WooCommerce already active. Activation creates the plugin's database tables and refreshes permalinks, so the My Account tabs and the scanner URL work straight away.
2. Turn on the product types you need
Go to
Ticket & Passes > Settings. Tick
Enable on the
Ticket,
Timeslot Ticket and
Pass tabs. Anything you leave off stays out of your way.
3. Turn on the scanner
On the
Scanner / API tab, make sure the built-in scanner is on. Leave the API off unless an external scanner app will check tickets in; the built-in scanner does not need it. The tab then shows your scanner URL, which is
/check-in/ on your own domain.
4. Create a product
Products > Add New, then pick
Ticket,
Timeslot Ticket or
Pass from the
Product data dropdown - the same dropdown that holds Simple and Variable. Validity, uses, capacity, recurring schedule and QR design appear below it.
5. Give door staff access
Edit the user under
Users and set their role to
Scanner. They can then open
/check-in/ on a phone and check people in, and see nothing else in wp-admin. Administrators and Shop Managers already have access.
Settings at a glance
Settings live under
Ticket & Passes > Settings in six tabs. Only the tabs for the product types you sell need touching.
- General - the date and time format used across the plugin, and the switch for the Analytics screen.
- Ticket - enable the product type, its accent colour and its date picker styling.
- Timeslot Ticket - enable the product type, the date picker hint text, and seven colours for the date and timeslot picker.
- Pass - enable the product type, the hint text above the person fields, and five colours for the per-person cards.
- Scanner / API - the API switch, the built-in scanner switch, the scanner URL, the three scan-result colours, and an API endpoint reference.
- Email - the six editable templates and their merge tags.
2.1.1
Reliability fixes for refunds, cancels, timeslot holds and the scanner role. No other action needed.
2.1.0
Security and reliability fixes for cancel and refund, timeslot booking, recurring timeslots, guest passes and the scanner API. No other action needed.
1.6.1
Adds translations for 23 more languages, and brings the Danish and Swedish translations up to date with 1.6.0. No action needed.
1.6.0
Adds a Settings > Privacy exporter and eraser for personal data requests. Security fixes: pass cancel/refund now matches by order line, checkout re-validates ticket/timeslot/pass lines again, and a timeslot product can't borrow another product's time slots. No action needed.
1.5.0
Security fixes: a transferred ticket survived a refund, an expired timeslot hold was never released, a dashboard cancel could be undone by the next Create, and a QR code with a centre logo could fail to scan. Adds Danish and a redraw control for codes already issued. No action needed.
1.4.1
Security fixes: a timeslot seat could be held for a basket that was already refused, a guest quota is now enforced by the database, issuing an order line is serialised so it cannot run twice, and stray pass photos move into the protected folder. Adds Swedish. No action needed.
The three most recent releases are below. The full history is in
changelog.txt in the plugin folder.
2.1.1
- Security: refunds and revokes that fail on a database error are now retried; an order-screen Cancel that was locked still cancels on retry; deleting a refund restores the codes it had revoked.
- Security: the legacy
scanner role is only migrated or honoured when this plugin created it.
- Fix: a timeslot's start and end are locked while places are held, not only once sold; cancelling releases a saved hold even if reservations were switched off.
- Fix: the cart's reservation countdown uses the hold's own duration; a failed check-in read no longer yields an incomplete privacy export.
2.1.0
- New: picking a timeslot's start or end time fills the empty other side an hour away (start + 1h, end - 1h) until you edit it yourself.
- Security: cancel and refund revoke every code on a line under the issue and check-in locks, retry when locked, and fail on a failed read; timeslot seats can't be double-booked; slot and series cancels check database errors.
- Security: scanner API returns correct 401/403 and accepts only a login cookie when off; dashboard PDF links checked per row; pass photos lose EXIF, GPS and XMP data.
- Fix: recurring timeslots generate once per series, follow rule edits, keep cancelled slots cancelled, use ISO weeks; cancelling a series keeps slots that have started.
- Fix: Reset refuses a ticket whose slot was cancelled; transfer emails greet the new holder and hide the buyer's order number.
- Fix: guest passes, plain-text and failure emails, Add to Calendar, daylight-saving reservations, type-off behaviour, Privacy tools, My Account, scanner camera states, analytics year, gift accounts, #rgb colours and limit validation.
- Fix: network activation and deactivation cover every site and require WooCommerce on each.
- Accessibility: labelled guest pass dialog, labelled settings fields, text equivalents for analytics charts.
- Performance: dashboard and CSV queries load orders per page in one read; assets are versioned by plugin version; datepicker CSS is scoped under
.tpfw-datepicker.
1.6.1
- New: translations for 23 more languages - Arabic, Chinese (Simplified and Traditional), Czech, Dutch, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmål), Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Turkish and Ukrainian. They are machine translations with a hand review of plurals and formatting; corrections are welcome on translate.wordpress.org, where a community translation still wins over the one shipped here.
- Fix: the Danish and Swedish translations now cover the strings added in 1.6.0, which were showing in English.
- Fix: every shipped translation now declares its language's plural rules, so counts such as "3 spots left" use the correct word form in languages with more than two forms.
Older releases: see
changelog.txt.