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Tidio – Live Chat & AI Chatbots

开发者 tytus-tytus
lucastidio
marcingwizdala
kkopaczyktidio
ksladek
adrianmtidio
更新时间 2024年3月20日 18:29
PHP版本: 7.2 及以上
WordPress版本: 6.5
版权: GPLv2
版权网址: 版权信息

标签

widget chat live chat mailchimp chatbot livechat zendesk messenger free live chat tidio

下载

5.4.2 3.3.2 5.4.3 6.0.17 6.0.8 3.4.0 5.1.0 6.0.15 6.0.16 4.2.0 5.0.0 4.5.1 4.0.0 4.5.0 4.1.0 4.4.0 5.2.0 5.3.0 5.4.0 5.4.1 3.5.0 6.0.11 6.0.4 6.0.3 4.2.1 6.0.1 6.0.5 6.0.6 6.0.2 6.0.7 4.0.1 4.3.0 6.0.10 6.0.0 6.0.13 6.0.14 6.0.9

详情介绍:

Tidio is an all-in-one customer experience solution with live chat, AI chatbots, and multichannel communication. It is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. Its pre-built chatbots for sales and support are readily available to boost sales and promptly address customers' frequently asked questions. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution. Additionally, Tidio's specialized features for WordPress ensure even greater efficiency for your team! [youtube https://www.youtube.com/watch?v=1FYOU5vd8ZU&ab_channel=Tidio] WHY CHOOSE TIDIO? WHAT DO YOU GET WHEN YOU INSTALL TIDIO? 1. Free Live Chat plugin that will convert your website traffic into loyal customers 2. AI Chatbots will generate leads much more effectively by engaging your visitors exactly when they need it 3. Solve up to 70% of customer problems with Lyro AI 4. WOOCOMMERCE PRODUCT CARDS THAT PROVIDE THE BEST SHOPPING EXPERIENCE To sell more efficiently, you can browse all WooCommerce products in your Tidio panel and send them as product cards in chat conversations with your customers. Just click on a product, and it will be sent to your customer via selected channels: live chat and Messenger. 5. SMART POP-UPS THAT IMPROVE CONVERSION WITHOUT IRRITATING YOUR CUSTOMERS We all know that pop-ups can boost sales, but they can also be frustrating for visitors. Ready-made Tidio chatbot scenarios can turn the live chat widget into smart pop-ups. They can be triggered by defined actions and fully customized. You can edit all the conditions, text and images using our drag&drop chatbot editor. TESTIMONIALS Tidio Live Chat and AI Chatbots is the highest-rated plugin of this type for WordPress. The solution is actively used by more than 300,000 users. Hard to believe it? Read the testimonials, because our users say it’s best: ★★★★★
Tidio is the ultimate customer relationship-building platform. It also helps us recognize difficult clients and handle them in an effective manner. That wouldn't be always possible via email. @janoleroux
★★★★★
Well designed, easy to use, and user-friendly. Great plugin for your business. @irshadpm
★★★★★
Exceed our expectations. More than a simple chat, it’s a professional online support tool. Highly recommended if you need to manage your customers in a professional way. @supportenligne
LANGUAGE VERSIONS Switch between languages or set up multi-language chats. Display a translated version of the widget based on the customer's location. The pre-translated languages include: PRICING Most of our powerful features are available in the free forever plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. TO RUN TIDIO PLUGIN FOR WORDPRESS WE RECOMMEND YOUR HOST SUPPORT: OpenSSL (to increase security by encrypting your access tokens) cURL

安装:

[youtube https://www.youtube.com/watch?v=tuSepEpm33M] Tidio WordPress chat plugin installation:
  1. Log into your WordPress admin dashboard.
  2. Go to “Plugins” using the sidebar on the left.
  3. Click “Add New” and find “Tidio” in the search bar.
  4. Install the plugin and activate it.
  5. The live chat icon will appear on the left sidebar of your WP admin panel.
After activating the plugin, create your account and start the product tour. Follow the steps to customize your widget, and you’re ready to chat! For more detailed instructions, go to the install Tidio on WordPress page

屏幕截图:

  • Customize the widget to match your brand identity. Use a chat widget that’s tailored to your website.
  • Be there for your customers. Get instant notifications when visitors land on your website so you can answer their questions.
  • Improve your response times. See what your visitors type before they hit “Send” so you can respond quickly.
  • Build custom chat workflows. Use the drag-and-drop visual editor to create workflows without writing a line of code.
  • Increase your conversions. Move leads through your sales funnels with 35+ adaptable chatbot templates.
  • Stay on top of things even when you’re away. Use Tidio’s live chat mobile app to engage your visitors from wherever you are.
  • Engage your visitors. Add Tidio to your WordPress website in less than 5 minutes.

升级注意事项:

1.0
  • Initial release.

常见问题:

How much does Tidio Live Chat cost?

Tidio offers you a basic version, which is free forever (no credit card details required). You can also unlock additional premium features for a small price starting from $19/month and test them with a 7-day free trial.

I’ve installed the WordPress chat plugin—what happens next?

Click on the new Tidio live chat icon that appeared on your WP-admin menu on the left. You’ll be able to create your Tidio account connected to the plugin. Finish the initial configuration and you can start using the best live chat plugin for WordPress.

Do I need a Tidio account to use this WordPress live chat plugin?

Yes. Install the plugin, activate it, and create your free Tidio account from your WP admin panel. Alternatively, you can sign up first, install the plugin, click the Tidio icon in your WP panel, and then use your Tidio login credentials. Find out more about the installation process.

Does Tidio offer a free trial?

Yes! Tidio has a free plan but you can also test all the premium features for 7 days.

Will I have to upgrade my account at some point?

Tidio has a free plan (no credit card details required), which you can use for an unlimited time before deciding which premium plan make sense for you.

Do I need to install any additional tools to use the live chat widget?

No. Tidio is a fully-integrated WordPress live chat solution. You can start chatting right after you install the Tidio WP chat plugin and create a free Tidio account.

Can I show or hide the widget only on some pages of my WordPress website?

Yes. You can specify which pages should display the widget. You can also show it only in specific countries or even hide it on mobile devices.

Can I schedule when to display/hide the widget?

Yes. You can schedule your operating hours or show the widget only when you are online. You can also set up automatic responses to be sent on specific days of the week.

Are there any resources I can use to learn more about using Tidio?

Yes. Apart from the tips available inside the tool itself, you can learn more about using Tidio live chat from:

Can several support agents use the free chat at the same time?

Yes. You can also transfer conversations between operators. The free plan has 2 operator seats. It means that 2 operators (and an unlimited number of customers) can use the live chat at once for free. You can also buy extra seats if your support team grows.

Can visitors start chatting without providing their email addresses?

Yes, but you need to switch off the pre-chat survey. By default, Tidio shows a survey that visitors have to fill in before joining a live chat conversation.

Can I check if I missed any messages from my visitors?

Yes. All messages and live chat conversations are grouped and available in your panel. Tidio does not delete conversations. You can remove them permanently and clear the live chat history manually if you need.

Can I add this live chat to my Facebook page?

Yes. You can easily integrate Tidio live chat with FB Messenger. To find out more, read Facebook live chat integration.

Can I integrate Tidio with 3rd party apps?

Yes. You can connect Tidio to popular eCommerce platforms, Google Analytics, marketing apps, or CRM systems. Check the full list of available integrations. You can also connect Tidio with 3,000+ external apps for free using Zapier.

Can I use Tidio in languages other than English?

Tidio offers four language versions; English, French, Spanish, Italian, and Portuguese.

更新日志:

6.0.17 6.0.16 6.0.15 6.0.14 6.0.13 6.0.12 6.0.11 6.0.10 6.0.9 6.0.8 6.0.7 6.0.6 6.0.5 6.0.4 6.0.3 6.0.2 6.0.1 6.0.0 5.4.3 5.4.2 5.4.1 5.4.0 5.3.0 5.2.0 5.1.0 5.0.0 4.5.1 4.5.0 4.4.0 4.3.0 4.2.1 4.2.0 4.1.0 4.0.1 4.0.0 3.5.0 3.4.0 3.3.2 3.3.2 3.3.1 3.3.0 3.2.0 3.1.1 3.1.0 3.0.1 3.0 2.1.2 2.1 2.0.5 2.0.2 2.0.1 2.0 1.3.2 1.3.1 1.3 1.2.1 1.2 1.1 1.0