TrackIt for WooCommerce connects your store to TrackIt for Business (https://trackit.international), an online service that tracks parcels for you and your customers.
The plugin does three things:
- Tracking passes. When you mark an order completed with a tracking number, the plugin sends it to TrackIt as a shipment. If you have automatic emails turned on in TrackIt, your customer gets a link to add a live tracking pass to Apple Wallet or Google Wallet.
- Shipping labels. If you turn on "Send paid orders to TrackIt for shipping labels", each paid order (status Processing) is sent to TrackIt's Labels page. From there TrackIt gets courier rates, books the collection and gives you a label to print. The courier's waybill number shows in the order's TrackIt box in WooCommerce.
- Shipping at checkout. Add the "TrackIt shipping" method to a South African shipping zone and shoppers choose from the shipping options you set up on TrackIt's Labels page (for example cheapest, fastest or a named courier service), at live prices for their cart and address. The option they pick is the courier TrackIt books when the label is made. Options, couriers, boxes and prices are all managed in TrackIt, not in WordPress.
Tracking numbers are read from the WooCommerce Shipment Tracking or Advanced Shipment Tracking plugin if you use one. Otherwise, type a tracking number and carrier into the TrackIt box on the order screen.
Orders are sent in the background with Action Scheduler (part of WooCommerce), failed sends are retried a few times, and everything is written to WooCommerce > Status > Logs under "trackit". Orders that could not be sent are listed in a notice on the Orders screen.
What you need
The plugin itself is free. It does nothing on its own: it needs a TrackIt for Business account, which you sign up for and manage on trackit.international, not inside WordPress. TrackIt charges for its service there (tracking passes are charged per package, and labels are charged per label at the courier's rate plus TrackIt's fee). Pricing is shown on trackit.international before you pay anything.