Trustie — Reviews, Testimonials & Google Reviews

Install Trustie. It integrates with WooCommerce's existing review system and adds better-looking review cards, star-rating summaries, rating breakdowns, and an automatic review request email after purchase. No separate tables, no data lock-in — your reviews stay in the wp_comments table where WooCommerce already stores them. Free forever, with an optional Trustie Pro upgrade if you want photo reviews and custom forms later.

We're biased, obviously, but Trustie's Google reviews integration is designed to be unfussy: add your Google API key and Place ID, drop the [trustie_google_reviews] shortcode wherever you want the reviews to appear, and Trustie handles the rest — star ratings, reviewer names, "View on Google" links, and JSON-LD schema for rich search results. It caches API responses for 24 hours to keep your Google quota happy.

Trustie works without WooCommerce. Use [trustie_testimonial_form] for a submission form, and [trustie_testimonials] to display them in grid, list, masonry, or slider layouts. You can auto-approve testimonials above a rating threshold you choose, or moderate manually. Works on service sites, portfolios, agencies, and any other WordPress site where happy customers want to say nice things.

Yes. Trustie auto-detects testimonials from Strong Testimonials, Easy Testimonials, and Starter Templates, and lets you import them with one click. For product reviews, if you have existing WordPress comments on products from before you enabled WooCommerce reviews, Trustie can convert those comments into star-rated reviews with a default rating you choose.

Yes. Google reviews, testimonials, the floating widget, and the reviews page all work without WooCommerce. Product review features (star ratings, review lists, review forms) require WooCommerce.

1. Create a Google API key with the Places API enabled.
2. Find your Google Place ID.
3. Enter both in Trustie > Settings > Google Reviews.
4. Add [trustie_google_reviews] to any page.

Yes. Go to Trustie > Designer to set colors for stars, buttons, cards, and accents. Colors are applied site-wide through CSS variables.

For product reviews: No. Trustie displays your existing WooCommerce reviews (stored in wp_comments). It does not create separate tables. For testimonials: Yes. Trustie creates a Testimonials custom post type to store customer testimonials separately from product reviews.

Yes. Set an auto-approve threshold in Trustie > Settings. Testimonials at or above your threshold are published automatically. Lower-rated testimonials are held for manual review.

Yes. Trustie outputs JSON-LD structured data (LocalBusiness, AggregateRating, Review schema) that Google uses for rich results in search. This is automatic — no configuration needed.

The form uses WordPress nonces for security. For additional spam protection, we recommend a CAPTCHA plugin like hCaptcha or reCAPTCHA.

Yes. Trustie detects testimonials from Strong Testimonials, Easy Testimonials, and Starter Templates automatically. Go to Trustie > Settings > Testimonials (or the Import tab) and click Import. You can choose to keep or remove the originals.

If you have WordPress comments on products from before WooCommerce reviews were enabled, go to Trustie > Settings > Product Reviews. The "Convert Comments to Reviews" section lets you assign a default star rating and convert them in one click. You can edit individual ratings afterwards.

When WooCommerce is installed, Trustie can automatically email customers after a purchase asking them to leave a review. You can configure this in Trustie > Settings > Review Requests. Timing: Emails are scheduled when an order reaches "Processing" status. The delay (how many days after purchase) is configurable in settings. Smart cancellation: Review requests are automatically cancelled when:

• The order is cancelled or refunded
• The order payment fails
• The customer initiates a return for the order
• The customer submits a review (for any product on the order)
• The customer clicks the unsubscribe link in the email

Pro adds features on top of Free. When you activate Pro, Free is automatically deactivated. All your settings, reviews, and testimonials carry over — nothing is lost.