Umnico Live Chat — Free Chat & Social Widget

Support Support for this plugin is provided by the plugin author. You may find additional documentation here:

• Umnico website
• Knowledge base

No, you don't have to! Umnico operates as a SaaS service, implying that we handle all server-related tasks. You simply need to install and activate the WordPress module, and you're ready to go.

You can add links to your social media and instant messengers in the online chat interface. So site visitors will be able to use the online chat or send a message directly to one of the specified additional communication channels. Umnico supports WhatsApp, Telegram, Instagram Direct Messenger, Facebook Messenger, Discord, VKontakte and much more. You can also connect your social media accounts and instant messengers to Umnico. The service will collect all messages from different channels in a single window. Check more details on the Umnico Inbox page.

All messages from your customers will be safely stored in Umnico Inbox - your account, which can be accessed on Umnico.com. You can also use our mobile application for iOS and Android to chat with your customers on the go.

Sure. You can customize the Umnico chat widget by its behavior, style, position, texts on it, and many more! You can also hide Umnico’s branding, but such an option is premium.

Absolutely not, not even with the free version. You can utilize Umnico across multiple websites and engage in as many chat conversations as you require.

Umnico furnishes you with the quantity, substance, and timing of requests. It also monitors your staff's response rate, the thoroughness of their replies, the conversion rate, and the volume of sales.

Yes! Our widget works and looks great on any device — from a computer to a smartphone, under all popular operating systems.

Umnico Live Chat includes a feature for embedding forms within user dialogs. Visitors to your website can enter their contact details to proceed with the conversation with the online consultant or request a quote.