UNLOOK – AI Chatbot & Lead Capture

When a visitor lands on your site at 9 pm and has one question, most chat boxes say "leave a message". UNLOOK answers. UNLOOK is an AI chat assistant for small business websites. It answers visitors' questions from the business info you give it (your services, prices, hours and the areas you cover), takes their name and phone number or email, shares your booking link (or, on Chat Plus, books a time right in the chat), and emails you every lead. It answers in your business's name, and a small line under the chat says it is AI and "Powered by UNLOOK". What you get

• Answers from your own information, day or night. If it doesn't know something, it says so and asks you, instead of guessing.
• Every lead emailed to you with the visitor's name, phone number or email, and what they asked.
• Every chat saved in your UNLOOK dashboard, word for word, so you can see exactly what was said.
• Bookings: on Chat it shares your booking link; on Chat Plus it offers the times you are free and books one in the chat, checked against your Google Calendar if you connect it.
• No code to paste: install, press Connect, and approve your site in UNLOOK.

Who it is for Plumbers, heating and air companies, electricians, roofers, salons, clinics, shops, and any other small business with a website and a phone that doesn't always get answered. Set up in three steps

1. Install and activate the plugin.
2. Go to Settings → UNLOOK and press Connect UNLOOK.
3. Log in to UNLOOK, check it's your site, and press Connect this site. You come straight back to WordPress, and the chat is on every page.

Your account and cost The plugin needs an UNLOOK account: UNLOOK is a paid service, with plans from $29 a month and no contract, so you can cancel any time. You can see a demo built from your own website first at https://unlook.in. Your answers, leads, chats and how the chat looks are all managed in your UNLOOK dashboard at app.unlook.in. Phone calls too UNLOOK can also answer the phone calls you miss, in your business's name. That is a separate plan, set up in your UNLOOK account. This plugin adds the website chat. Your site stays yours The plugin keeps a single setting: your business's UNLOOK id (the same public id the chat carries on every page). It stores no passwords or keys, and UNLOOK cannot change your WordPress settings, content or users: the only way the setting is ever written is your own click on Connect in wp-admin. Disconnect (Settings → UNLOOK) removes the chat from your site straight away.

1.2.1

• Clearer plugin name and description. No change to how the plugin works.

1.2.0

• Removed the "connect from the UNLOOK dashboard" route and everything behind it: no Application Passwords, no REST API setting, no scheduled clean-up. The plugin now changes nothing on your site except when you press Connect or Disconnect yourself in wp-admin.

1.1.2

• Security: when you come back from UNLOOK, your site now checks its own security token first, before it reads anything else, and only on Settings → UNLOOK.
• The message shown after you connect or disconnect now appears only when your own site sent you to it.

1.1.1

• The access you approve when connecting from the UNLOOK dashboard is now also removed by your own site, automatically, so there is never anything for you to tidy up.

1.1.0

• Connect from your UNLOOK dashboard in one click: approve UNLOOK on your own WordPress and the chat is on. The plugin's one setting (your business's UNLOOK id) is now available to administrators through WordPress's REST API, which is how UNLOOK fills it in.

1.0.1

• Your site now confirms to UNLOOK that it was the one asking to connect, so nobody else can link your site's address to their UNLOOK account.
• The settings page in UNLOOK's own style.

1.0.0

• First release: connect in one click from Settings → UNLOOK, the chat on every page, disconnect any time.