Vantage point makes video recording at the time of order entry. Recording all the interactions, gathering device fingerprint metadata. Protecting Woo Commerce from fraud.
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Every key press, every scroll and click is recorded and played back in real time. The most important aspect of this is the Metadata. Vantage point uses MaxMind Geo IP digital fingerprinting to help build solid video evidence. Free service allows up to 25,000 recordings a month including free Maxmind Geo IP data.
Should your customer or payment provider question an order, simply sharing the digital video evidence stops them from pursuing any kind of chargeback.
Payment provider independent, share the video evidence with PayPal, Worldpay, Skrill, Amazon Payments in fact any payment provider and off course your customers.
Vantage Point builds solid realtime video evidence to defend your woo commerce store against friendly fraud chargebacks.
Free service includes:
- 25,000 order recordings a month
- Free MaxMind Geo IP and device fingerprinting
- Unlimited Viewing
- Unlimited Sharing
- Free forever
- Customer Email Blacklist
Free Forever Explained
We are based on a freemium business model, the business is designed to have 98% of its clients using the free service. The free service included is large enough for most online shops, however some clients may wish to extend the video count above 25,000 per month and keep the videos active for up to 90 days or even longer for this we charge an upgrade fee.
We hope that our free service will go a long way in combating friendly fraud. Friendly fraud is increasing at alarming rates. We believe a solution is needed for all online merchants, not just the paying few.
Free users are NOT required to subscribe to MaxMind's service, we are the subscriber and hold the API Key for all Geo IP lookups.
Scalability and Speed
Vantage point does not affect the performance of your website in anyway. The video recordings are produced offline on the vantage point servers. We host a number of servers using a mix of cloud Services, Dedicated Servers, Block storage, and multiple locations and much more allowing us to handle high volume websites.
Features
The service comes complete with a free subscription. This is a hosted service. Meaning all the leg work of building video recordings is performed on Vantage Point servers and you can access them anytime via a dedicated dashboard in your wordpress admin panel.
- Payment Provider independent
- Includes MaxMind Geo IP lookups for all your customer orders
Free service includes:
- 25,000 order recordings a month
- Unlimited Viewing
- Unlimited Sharing
- Free forever
- Customer Email Blacklist
Data Protection
The videos that are captured remain your property. Upon cancellation of your account the videos will be permanently deleted. We do not use your data in any way. We do not share your data with anyone. We are not affiliated nor do we subscribe to any banner marketing or adsense like service. Our servers are PCI compliant and all usernames and passwords are encrypted.
Get Involved
We would love for developers and end users to provide feedback on ways in which we can improve the service. Please visit the
Vantage Point Website or email us on hello@getvantagepoint.com.
From your WordPress dashboard
- Click 'Plugins' admin menu
- Click on 'Add New'
- Search for 'Vantage Point'
- Install Plugin
- Activate 'Vantage Point'. This creates a admin menu called Vantage Point.
- Click on the Vantage Point admin menu icon.
- You will be presented with a free signup page.
- Fill in the form and click on 'OK, Create My Account' button.
- The form will change to a 'Click here to finish setup' button, when this appears click it.
- The page will reload and present you with
From
WordPress.org
- Download VantagePoint.zip.
- Unzip the file, creates a 'Vantage Point' folder.
- Upload the folder to your 'wp-content/plugins' directory, using your preferred method (ftp, sftp, etc).
- Activate 'Vantage Point' from your Plugins
- Click on the Vantage Point admin menu icon.
- You will be presented with a free signup page.
- Fill in the form and click on 'OK, Create My Account' button.
- The form will change to 'Click here to finish setup' button, when this appears click it.
- The page will reload and present you with the Vantage Point dashboard, from here you can view and share video recordings.
Version 3.0
- Updated to fix several bugs
- updated to handle even more secure sites
- Better speed and making videos
Version 2.0
- Updated plugin to include Metadata directly in the Woo Commerce Orders page (optional)
- Updated Geo-Location plugin to request users location and obtain physical location
Version 1.0.4
Version 2.0
- Updated plugin to include Metadata directly in the Woo Commerce Orders page (optional)
- Updated Geo-Location plugin to request users location and obtain physical location
Version 1.0.4
- Plugin Image not showing issues fixed in SSL wordpress admin
- Fixed issue where websites have embedded images using inline css
- Fixed conflict with Sharethis.com buttons
Version 1.0.3
- Added Customer email blacklist checking
- Fixed issues regarding some CDN's (Content Delivery Networks)
- Fixed Apple IOS 8.2 browser session capture
Version 1.0.2
- Fixed a bug that caused sometimes recording issues
- Fixed a bug that caused Invalid usernames or password errors
Version 1.0.1
- Updated Speed for capturing mouse data
- Added Vantage Point Site Seal feature
- Added robots blocking counter measure to stop robots from being recorded
- More Secure API for connecting to database
Version 1.0.0
- First Release of Vantage Point for WooCommerce running on Wordpress