开发者 | vicodo |
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更新时间 | 2022年6月27日 19:15 |
PHP版本: | 7.0 及以上 |
WordPress版本: | 5.9 |
版权: | GPLv2 or later |
版权网址: | 版权信息 |
You must have a Vicodo account to use the live video & chat plugin. Start a 14-day free trial! Set up takes less than 5 minutes. Enjoy high-quality, reliable, and secure video chat directly on your website.TOP BENEFITS 1. LIVE VIDEO CHAT With Vicodo, you don’t have to switch between tabs to schedule, run, and gather feedback after an online meeting. Everything happens directly in the chat window on your website. Your customers can enjoy video calls on the go using their mobile phones or tablets. You can present your products, answer their questions and build long-lasting relationships fostered by 1:1 communication. Live video on your website adds personalization and human touch to your marketing activities and helps you engage visitors. Not ready for an immediate meeting? No problem, we cover traditional live chat as well. 2. LIVE CHAT Using Vicodo live video & chat plugin, you can add a messenger-like experience to your website. Besides chatting, you can send and receive files and use quick responses - previously written messages that you can access with one click. If your customer needs more attention, switch to video within the same window. Do you need to escalate a case? Send a link to your personal booking page! 3. BRANDING The widget you are about to use is fully customizable. Change window colors, define icon position on your website, write your texts, and make the widget fit your branding! You can also select when it should be displayed and on which pages. No coding required - you set up everything in Vicodo, checking the outcome in the live preview. We support English, German and Polish. Spanish, Italian, Portuguese - coming soon! 4. EASY-TO-USE Your customers will appreciate the ability to join meetings just by clicking on one link. No installation - more conversion. Vicodo account configuration is fast and easy. We deliver an all-in-one solution that doesn’t require installation. To create your account, go to the registration page and start your 14-day free trial. Besides using the live video & chat widget, you can:
Yes. Vicodo live video & chat plugin allows you to run video calls directly in the chat window. Your customers don’t have to install any software either.
Yes. To set up your account, go to the registration page. We grant you a 14-day free trial.
You can go directly to our help center!
Yes, you can set up your business hours and decide on which pages the live video & chat widget will be displayed. You can also add exceptions and disable the chat for certain hours or days.
Yes. In the dashboard, you see all customer cases and their messages - you can answer them right away or assign other agents to take care of the query.
Yes, you can decide to show the Call button within the chat window so your customers can start video meetings directly on your website.
No, operators choose what messages they want to answer. Customers can see up to 3 operators' photos in the chat window. You can decide if you wish to display them. To find out more about live video & chat widget customization, read this article
Each time a customer starts a new conversation, a Case is created in the Vicodo dashboard. You can think of cases as tickets combined with a customer's profile. All of the customer interactions are saved within a case. To learn more about managing cases go to our help center.